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CRM
February 12, 2015
Oren Smilansky |
Sage Group Integrates Its CRM with ERP X3 The integration will enable midmarket companies to provide SMBs with more centralized customer views.   |
CRM
July 2003
Martin Schneider |
Getting IT Together Integration is a four-letter word in the world of CRM, but it doesn't have to be. What follows are the real issues behind integrating CRM solutions with an enterprise's existing systems, and how to simplify what could otherwise grind CRM initiatives to a halt. |
CRM
May 22, 2014
Leonard Klie |
Aptean Launches Process Manufacturing Solution at Its Edge Event Speakers at user conference express excitement over CRM expansion opportunities. |
InternetNews
April 3, 2009
Andy Patrizio |
NetSuite Builds a Bridge to Salesforce.com NetSuite has announced new integration functionality between its enterprise resource planning and financials software and Salesforce.com customer relationship management on-demand software. |
CRM
March 28, 2014
Glenn Johnson |
5 Tips for Making CRM an Enterprise Portal Focus on revenue to drive project objectives. |
CIO
November 15, 2003
Ben Worthen |
Extreme ERP Makeover The grand ERP vision of one application and one database for everything your company does may finally be achievable. But does that mean you should rip out all your systems and replace them with a single instance? Here's how to decide. |
InternetNews
February 15, 2007
Michael Hickins |
NetSuite Offers E-Commerce Apps in The Cloud Already established in the SMB market, the vendor of on-demand ERP wants to help merchants connect the back end to the front end. |
CRM
May 4, 2015 |
3 Reasons to Integrate CRM and Marketing Automation Technology is the key to staying on top of today's marketing trends. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
CRM
September 19, 2014
Bryan Collins |
The Zen of a Connected Business Six benefits of integrating CRM and enterprise resource planning. |
CRM
June 7, 2013
Peter Chase |
Five Steps to Giving Marketers Data Ownership Integration is key. Collecting data is the easy part; the real challenge comes from connecting the different types of data across multiple channels. |
CRM
November 12, 2015
Oren Smilansky |
Salesforce.com Unites SalesforceIQ and Desk.com The integration bolsters collaboration among sales and service departments in small to midsize businesses. |
CRM
January 2006
Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
PC Magazine
February 17, 2004
Kathy Yakal |
A Satisfying Business Suite Going beyond its accounting roots, NetSuite 9.1 incorporates a very capable small-business accounting product with ERP, CRM, and e-commerce functions. |
CRM
July 1, 2006
Colin Beasty |
IT Paradise: Integrating CRM with ERP Microsoft CRM's integration with Great Plains has enabled a chemical and process control systems company to inject leads back into the system, allowing salespeople to compare leads against ERP information. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM
March 2003
Lisa Picarille |
Is it Time to Defect? Switching CRM vendors is a tough, but often wise, decision. |
CRM
June 30, 2010
Lauren McKay |
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. |
CRM
September 24, 2013
Sarah Sluis |
Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations. |
CRM
April 1, 2007 |
destinationCRM Dashboard Enterprise CRM Is Three Sheets to the Wind... Sage Unveils a New Taste of CRM... VoIP Has Too Much Variation for SMBs... Verint: Can I Get a Witness?... etc. |
CRM
December 2005
Marshall Lager |
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... |
CRM
August 2010 |
Market Leaders: Midmarket Suite CRM A hefty score in company direction helped Salesforce.com repeat its win here, with much of the buzz from its Chatter and Service Cloud announcements. |
CIO
March 1, 2007
John Edwards |
SaaS Appeal Where does software as a service most help midsize enterprises today? Think key business functions like accounting and CRM. For CIOs with lean staffs, the advantages of SaaS add up. |
CRM
September 2007 |
The 2007 Market Awards: Small Business Suite CRM In the CRM market, the small-business themes of this past year have been partnership and verticality. |
CRM
November 1, 2007
Marshall Lager |
Market Focus: Technology -- The Simple Truth about Complex Manufacturing Tech firms need CRM as much as any other company - and sometimes even more. |
CRM
April 2004
Martin Schneider |
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. |
CRM
October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CFO
Scott Leibs |
CFO Buyer's Guide: ERP Software ERP vendors may stack up differently, but their basic financial applications rarely do... |
CRM
December 2003
Ginger Conlon |
A Winning Formula Top executives from five leading vendors voice their opinions on how companies can unite sales and marketing to create a customer-centric organization. |
CRM
November 11, 2015 |
WorkWise Integrates OnContact CRM with QuickBooks OnContact users can now view customer accounting information from within their CRM application. |
CFO
February 1, 2003
Scott Leibs |
Damn the Torpedoes Despite flat IT spending, the juggernaut that is ERP shows few signs of slowing down. |
IndustryWeek
January 1, 2007 |
Infrastructure Is Integral To Supply Chain Success A company's highest supply chain priorities are demand forecasting, supply planning, inventory management, and sales and operations planning. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
PC Magazine
June 14, 2004 |
NetSuite 9.5.3 For companies that want to extend their CRM lifecycle all the way from e-commerce through fulfillment and ERP, NetSuite is worth a close look. |
CRM
March 10, 2014 |
SAP Enhances Its Cloud CRM Portfolio New capabilities are added to sales, service, and marketing applications across the board. |
CRM
July 2005
Marshall Lager |
Breaking Down the Silos Get back to the roots of CRM with this refresher course on integration. |
CRM
May 14, 2014
Leonard Klie |
At SuiteWorld, NetSuite CEO Zach Nelson Talks CRM Expansion His keynote highlights the convergence of CRM, ERP, and e-commerce systems. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CFO
November 17, 2003
Russ Banham |
Enterprise Suites Makers of ERP, CRM, and related software grapple with a maturing market. |
CRM
September 1, 2009 |
The 2009 Market Leaders - Sales Force Automation Here are the top five rated companies in the sales force automation category. |
CIO
August 15, 2002
Todd Datz |
Strategic Alignment Your business processes can't enable superior customer service or an efficient supply chain without integrated systems. The four companies profiled here demonstrate the benefits of a strategic perspective and long-term commitment to integration. |
CRM
May 2006
Colin Beasty |
Barriers to CRM Success Tech obstacles to CRM success can be considerable, but others include process and people concerns -- read here about two companies' experiences. |
CRM
April 2004
Emmy Favilla |
Midsize Companies, Mammoth Results You don't have to be a huge corporation to get a big return on your CRM investments, and these 10 midmarket businesses prove it. |
CRM
August 2010
William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
IndustryWeek
January 1, 2007 |
ERP Breaks Barriers Enterprise resource planning, a software application that started within the manufacturing sector, has crossed industry lines to benefit business in all arenas. |
InternetNews
January 30, 2004
Jim Wagner |
Oracle Comes Full Circle in Enterprise With the announcement of its customer data hub, the company is acting a lot like a database company again. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
InternetNews
November 20, 2009 |
Microsoft's Dynamics ERP to Gain New Services What new services will the company add as it moves ERP into the Azure cloud? |
CRM
May 1, 2003
Lisa Picarille |
Developers Jump on Microsoft CRM Bandwagon Microsoft's entry into the CRM mid-market space has attracted a lot of attention from rivals and industry watchers. But the software giant has also managed to draw significant support from third party software developers and resellers. |
