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10 Things You Need to Know to Get Started on Twitter Doing social media badly is far worse than failing to do it. Tips on how to get started on Twitter and use it effectively to spread the word about your brand or small business. |
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Seven Deadly Twitter Sins Is there a right and wrong way to use Twitter? No, but these simple rules can help you avoid embarrassing pitfalls. |
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The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries. |
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Can Twitter Help Sell Cars and Other Big Ticket Items? There's a fine line between making sales and annoying potential customers. Some dos and don'ts for promoting sales on Twitter. |
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March 30, 2009
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Progressive Details Twitter Strategy Progressive has leveraged micro-blogging site Twitter to foster customer engagement and improve customer service. |
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Wells Fargo Hosts Mobile Monday Twitter is an intriguing customer communication channel, but its potential is uncertain and the rules of engagement are unclear. Experimentation will be needed to sort it out, and one recent test was Wells Fargo's "Mobile Monday." |
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Fast Company
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The Latest Twitter Hack: Talking To Yourself As the service grew and progressed, Twitter's founders realized that conversationality was the site's biggest asset. |
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Socially Graceful CRM? Why the old rules of etiquette no longer apply |
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Don't Forget the "C" in Social CRM Listening to customers should precede any foray into social media, the former leader of @ComcastCares advises |
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10 Top Tips to Secure Social Media Success Ready to start marketing your brand through social media? Then you really need to hurry up and get started. |
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Twitter Updates Its Analytics Offering Tweet Activity Dashboard helps companies see how posts perform. |
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Heard on the Tweet Consumers have embraced Twitter and other social networking sites, but is that reason enough for companies to follow suit? |
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February 16, 2009
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Top 10 Twitter Tips for Beginners Ready to jump into Twitter, but don't know how to get started? Follow these 10 tips and you'll fit right in. |
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The Social Customer Economy How to use Twitter for customer service interactions. |
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Twitter Gets Brand-Tracking Tool Omniture says its SiteCatalyst program provides analysis of what Twitterers are saying about brands. |
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Fast Company
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Do You Write Good Tweets? Twitter Opens Its Analytics Dashboard For All Anyone can access Twitter's new analytics dashboard, which you can check out at analytics.twitter.com. |
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Exchanges, Banks and Brokerages Start Tweeting Exchanges, brokerages, banks, and regulators are all jumping on the Twitter bandwagon and exploring new ways to reach out to their customers. |
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April 13, 2009
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Twitter 101, Part 3 You can't ignore Twitter's explosive growth, and the conversation is only going to get bigger. The more you know how to use this tool, the more effective you'll become. |
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Strategy and Social Media: Everything's Social (Now) You may not know what you're doing - but your customers do. If the time to act is now - does that mean it's too late to plan? |
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How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion. |
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Is Twitter Dead? Who Killed It? Statistics about Twitter usage show a far different picture than the media hype suggests. Why did Twitter jump the shark? |
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How SMBs Can Optimize their Social Networking Time, Part 1 Many small business owners know that there's benefit to be had from social networking; the challenge is not spending all of your time Twittering away when you have other work that needs to be done. |
IEEE Spectrum
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All A-Twitter The major buzz in microblogging centers around Twitter, a site that combines social networking and microblogging. |
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Twitter's New Moments Tab Shows You The Best Of Twitter Moments is a new section of Twitter that will show users curated streams of tweets around newsworthy topics, including entertainment, sports, and breaking news events. |
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The Four Biggest Mistakes Businesses Make on Twitter Is your business suffering from Twitter neglect? Get your brand back on track by recognizing these four common errors and revitalizing your social strategy. |
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Get To Know Twitter Microblogging is fast becoming the way to connect and keep up. |
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Seven Steps for a Social Contact Strategy When it comes to sales, establishing trust is key. |
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What's All The Buzz About Twitter? Report concludes that many users are 'tweeting' about work issues. |
Search Engine Watch
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Top 13 Social Media Ranking Factors for SEO Looking to carry out an investigation into whether social media is a big influencing on search engine optimization? Monitoring these social media metrics will help you base your insights on more empirical data. |
Search Engine Watch
February 23, 2011
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Twitter Promoted Tweets & Accounts: A Preview An overview of what you can expect once Twitter's self-serve ad platform becomes available. |
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Kenneth Corbin |
Lessons Learned From Twitter 'Replies Kerfuffle' Co-founder Stone falls on his sword for the recent flare-up over a change to the replies feature. |
Search Engine Watch
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The Search World's All A-Twitter Many people don't know what to make of Twitter. What is it? What's the point? It's an undeniable guarantee that when you adopt something new and make it your own, someone will be there to wave a finger to explain that you're doing it wrong. |
