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CIO April 6, 2011 Stephanie Overby	IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal.
CIO July 15, 2006 Stephanie Overby	2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc.
Global Services November 25, 2007 Adyasha Sinha	Emerging Bangalores and Shanghais in LatAm As "homeshoring" picks up in the outsourcing arena, various Latin American cities are emerging as the new Bangalores and Shanghais for the customers based in the U.S.A.
CRM April 1, 2005 Colin Beasty	Outsourcing Options South of the Border Consumers aren't necessarily supportive of all that vendors are trying to do to provide customers with cost-effective support.
Global Services June 22, 2007 Pragati Simlote	Global Services Events: China and Latin America Appear Promising The Chinese and Latin American markets are riding the next rising wave of global IT sourcing. Both destinations have their pros and cons.
Insurance & Technology August 31, 2010 Matt Gunn	5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming global regions are competing for business.
Global Services December 1, 2008 Daniel Tkach	Will the Real Nearshoring Please Stand Up? Nearshoring is an appealing concept. It has started to be looked upon as a desirable service option that could give an IT global service provider a competitive advantage. But what does it really mean?
Global Services December 28, 2007 Adyasha Sinha	EMEA: Hotspot for 2008 With Continental Europe expected to spend 60% more on offshoring in '08 than last year, a recent report identifies 13 hot locations in the EMEA region suitable for outsourcing.
CIO February 1, 2013 Stephanie Overby	6 Hot Offshore IT Outsourcing Markets Offer New Options Typically, when you think offshore IT outsourcing you think, India. However, many emerging countries are getting aggressive offering a variety of perks in order to win new IT outsourcing business.
Global Services October 26, 2007 Imrana Khan	Say Si For ITO Latin America is not just a nearshore contact-center destination; it is also fast emerging as an IT outsourcing location.
Global Services September 30, 2008 Imrana Khan	Latin America MSS Market Set to Grow to $332.7 Million by 2013 In the current market scenario, the outsourcing of network security in the region is now being accepted at a larger pace. Thus, Latin American IT-services providers are leveraging full outsourcing agreements.
BusinessWeek August 13, 2009 Reena Jana	Chile's Silicon Valley U.S. tech companies are flocking to Santiago, where engineers are smart, wages are low, and government grants are plentiful.
CIO February 1, 2007 Margaret Locher	Eastern Europe New Outsourcing Hot Spot A new study says Eastern Europe has the potential to be the next outsourcing hotspot.
Global Services July 29, 2007 Adyasha Sinha	Q&A With Alfredo Ribeiro, HP Costa Rica HP has an IT and support service center in Costa Rica, which was created in August 2003, to provide services to their main client P&G.
Bank Systems & Technology August 1, 2007 Nancy Feig	Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years.
CRM August 1, 2005 Coreen Bailor	A Glimpse at DR-CAFTA The Dominican Republic-Central America Free Trade Agreement (DR-CAFTA) is a heavily debated topic, but some CRM industry pundits contend that it could have little effect on outsourcing.
Global Services November 4, 2008 Eugene Kublanov	Rethinking Globalization: Future Proofing Global Services Are those in the outsourcing and offshoring industry insulated from adverse changes in the future? Yes, but it's time to re-think your globalization, offshoring and outsourcing strategy and ensure that it is adequately future-proofed
IDB America July 2004 Gador Manzano	Profile of the Young Latin American Entrepreneur They are creative, well educated and eager to stand out, but they all complain about the difficulty of obtaining loans. They belong to the middle class, have university degrees and typically start their first company at around age 30.
The Motley Fool August 5, 2010 Tim Hanson	Why MercadoLibre Can't Keep Rising There's a hard limit to the auction site's future growth.
Global Services September 24, 2007	Top 50 Emerging Outsourcing Cities-I Global Services and Tholons identify the best 50 emerging outsourcing cities. The study also lists the best cities for outsourcing specific functions.
Wall Street & Technology June 18, 2008 Penny Crosman	Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action.
IndustryWeek February 16, 2011	Another BRIC in the Wall Keep an eye on Latin America, the Middle East and South America as emerging logistics hot-spots.
Global Services October 1, 2008 Avinash Vashistha	Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities.
The Motley Fool November 17, 2007 B. Mann & T. Hanson	Where 50% Annual Returns Are Common Jose Costa Buck, analyst for T. Rowe Price Latin America, discusses how his fund has returned 53% annually over the past five years, and how American investors can do it too.
IDB America October 2004 Enrique V. Iglesias	Solving the Competitiveness Conundrum The IDB is proud of the role it has played in promoting administrative, financial and judicial reform in its Latin American member countries, both through the Bank's lending programs and in the many innovative initiatives taken by its Multilateral Investment Fund.
CRM May 2008 Christopher Musico	And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race.
Investment Advisor March 2007 Kathleen M. McBride	Native Speaker Gonzalo Pangaro, portfolio manager of the $2.3 billion T. Rowe Price Latin America Fund, is fluent in the languages and politics of Latin America and in portfolio construction.
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler	Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture.
CRM February 2004 David Myron	Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options.
AskMen.com Edward Chalmers	Business Etiquette In Latin America Each country has its own distinctive flair, so the savvy business traveler will understand the cultural differences that play a role in how business is conducted in any particular region.
CIO September 8, 2010 Stephanie Overby	Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients.
Global Services July 29, 2007 Imrana Khan	China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing.
IndustryWeek March 1, 2008 David Blanchard	The Biggest Challenges Facing Manufacturers -- IndustryWeek's 2008 Salary Survey Responses Offshore competition. Finding and retaining skilled labor. Rising costs. Government regulations. Sound familiar? Manufacturing managers share many of the same headaches and confront common challenges.
Financial Planning October 1, 2010	7 Questions The U.S. recently ranked 15 on a list of the best countries in which to retire. Why and where should we all move?
Job Journal June 1, 2008 Alesia Benedict	Career Pros: Steering Clear of Offshore Outsourcing Jobs most likely to get shipped overseas, and how to avoid being left adrift.
Search Engine Watch September 22, 2010 Christian Arno	Embracing the Nation -- Why Localizing by Country Works If you're serious about competing with the locals in any given market, then you need to take your localization seriously, and that extends to the linguistic and cultural quirks of each individual market.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
CFO September 1, 2004 John Edwards	The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland.
Global Services October 29, 2007 Rinku Tyagi	Outsourcing Will Be a Major Issue Outsourcing will be a major issue in the coming Presidential elections in the U.S.A. says Arvind Panagariya, Professor of Economics, Columbia University. Here, he discusses issues that are impacting globalization.
Global Services August 14, 2008 Phil Fersht	Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism.
The Motley Fool November 28, 2007 Nathan Parmelee	A Sea of Tranquility in a Financial Storm Some of the strongest economies in the world can now be found in Latin America, where companies have been largely immune to the volatility most companies around the world have experienced.
Wall Street & Technology November 29, 2004 Jim Middlemiss	Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute.
The Motley Fool June 16, 2006 Jim Gillies	Investing World Cup: Western Europe Why investors should choose Western Europe over any emerging market: strong, cash-producing companies, wide industry exposure, well-regulated markets, and exciting growth at a reasonable price.
Knowledge@Wharton	Chile: A Beacon of Prosperity in a Turbulent Region Chile has chugged along. At a time of global frailties, its economy is healthier today than it has been over the past five years. What is behind Chile's success and can it be sustained?
Bank Technology News August 2003 Karen Krebsbach	Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas
Financial Planning November 1, 2011 Donald Jay Korn	The Latin Quarter Fortunately, unleveraged exposure to the region has been more than ample over the past decade. Planners with clients who can live with volatility might want to look south of the border.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
CRM May 2014 Leonard Klie	The New Roles of Customer Service Outsourcers Labor rates are no longer the main concern as companies consider outsourcing their contact centers.
Inc. July 2005 Darren Dahl	It's Son of Nafta! If it is ratified, the Central America Free Trade Agreement will eliminate duties on trade between the U.S. and six Central American nations.
Reason January 2008 Michael C. Moynihan	Home Again Outsourcing the outsourced: Increasingly India is becoming a clearinghouse for outsourced labor to places like Latin America.