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CIO
October 6, 2011
Stephanie Overby |
IT Outsourcing: Study Ranks Best Nearshore Locations for U.S. Customers A new quarterly ranking of Latin American countries rates Mexico, Chile, Costa Rica and Argentina among the best locations for nearshore outsourcing.   |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Bank Systems & Technology
December 15, 2005
Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
IndustryWeek
August 19, 2009
Steve Minter |
Moving Sourcing Closer to Home Nearshoring manufacturing offers many of the advantages of offshoring, but with an added degree of security. |
CRM
April 1, 2005
Colin Beasty |
Outsourcing Options South of the Border Consumers aren't necessarily supportive of all that vendors are trying to do to provide customers with cost-effective support. |
CRM
March 1, 2008
Christopher Musico |
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. |
CRM
February 2004
David Myron |
Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
CRM
May 2008
Christopher Musico |
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. |
Global Services
June 22, 2007
Pragati Simlote |
Global Services Events: China and Latin America Appear Promising The Chinese and Latin American markets are riding the next rising wave of global IT sourcing. Both destinations have their pros and cons. |
CRM
January 1, 2006
Colin Beasty |
The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Global Services
October 29, 2007
Rinku Tyagi |
Outsourcing Will Be a Major Issue Outsourcing will be a major issue in the coming Presidential elections in the U.S.A. says Arvind Panagariya, Professor of Economics, Columbia University. Here, he discusses issues that are impacting globalization. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
IndustryWeek
July 1, 2006
Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
CRM
August 1, 2007
Colin Beasty |
The Age of WIT? Indian consultancies are increasing their pursuit of their Western competitors, and are experiencing similar outsourcing issues. |
CRM
July 2005
Coreen Bailor |
An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. |
Bank Technology News
May 2007
John Adams |
DeutscheBank Will Pitch High-Touch CRM to Others Not only is the institution's global banking unit happy with its high-touch CRM, it's also found a way to lower costs by "nearshoring" the CRM operation. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
