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CRM April 1, 2006 Coreen Bailor |
Market Focus: Telecommunications: Sharpen the Focus on Agent Training/Answering the Call Bring specialized agents into the mix to enhance service levels for wireless companies as CSRs work to understand new products and services. Poor customer care can quickly translate into lost business. |
The Motley Fool July 6, 2005 Tom Taulli |
Amdocs Gets Top Billing The software developer announced its $238 million purchase of the DST Innovis unit of DST Systems. The stock price of Amdocs subsequently increased $1.06 to $27.79. |
CRM May 3, 2004 David Myron |
Vertical Focus: Telecoms Focus on Services, Not Price, to Reduce Churn To effectively compete and to lower customer churn, telecom carriers should focus more on bundled services. |
InternetNews January 16, 2008 |
Amdocs Debuts Online Ad, Web Retail For Telecoms Amdocs is launching new applications designed to help its clients reap more sales from new digital businesses. |
CRM July 2003 Ginger Conlon |
Using Efficiency to Create Loyalty Sporting a plethora of new modules and new functionality, Amdocs ClarifyCRM Release 12 is designed to be "an end-to-end system that will help companies develop customer loyalty," says Peter Hurst, vice president of marketing. |
The Motley Fool November 7, 2006 Tom Taulli |
Amdocs' Quadruple Play for Growth Amdocs Limited, which develops sophisticated billing systems, is now pushing into new telecom markets, such as mobile. Investors, take note. |
CRM June 1, 2006 Colin Beasty |
Dialing Up Financial Services Amdocs continues its quiet penetration of the financial services market by leveraging the lessons of product bundling it learned in dominating the telecom industry. |
The Motley Fool April 24, 2006 Tom Taulli |
Amdocs' $275 Million Mobile Bet The QPass acquisition has Amdocs dialing up mobile content. True, it will have a short-term negative impact on Amdocs, but investors, this is a significant opportunity. |
InternetNews December 2, 2004 Colin C. Haley |
Semantic Web Taking Hold Tim Berners-Lee acknowledges that the next-generation Semantic Web is difficult to explain, but he's not concerned about the pace of its adoption. |
The Motley Fool July 21, 2006 Tom Taulli |
Amdocs: Telecom's Best Friend Amdocs, a software developer for the telecom industry, has done something that's been fairly tough for companies in its sector to do in 2006 -- generate a positive return. Investors, take note. |
InternetNews June 6, 2005 Susan Kuchinskas |
Microsoft Communicates Convergence Deals with Sylantro Systems and Amdocs put Microsoft on a track to bring communications services to market. |
CRM April 1, 2007 Colin Beasty |
Market Focus: Telecommunications: The Name of the Game: Personalization Telecommunications companies have unparalleled access to their customers. Will this pave the way to a new era of personalized content? |
InternetNews August 3, 2005 Colin C. Haley |
Billing For IPTV Network equipment maker Alcatel and billing specialist Amdocs are joining forces to help telecom carriers roll out Internet Protocol TV (IPTV). |
D-Lib Mar/Apr 2013 Zeng & Hodge |
Semantic Search: Magnet for the Needle in the Search Haystack Experts in semantic search and related technologies, users, implementers, academic researchers, and others interested in the use of knowledge organization systems in networked environments attended the NKOS/CENDI Workshop, "Magnet for the Needle in a Search Haystack," held on December 6, 2012. |
Bio-IT World October 2005 Scott Lundstrom |
Semantic Web: Safety and Innovation Semantic Web technologies will create opportunities for improvements in discovery, development, and safety. Pharmas and biotechs should move aggressively to pilot the use of semantic technologies in these areas. |
The Motley Fool March 25, 2009 Anders Bylund |
It's All Semantics, Says Google Google makes big improvements to its searches -- by catching up to a rival? |