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InternetNews
February 14, 2005
Michael Singer |
New Microsoft SOA Targets Telcos BT, Bell Canada and Celcom Malaysia rush to sign up for Redmond's Connected Services Framework.   |
InternetNews
December 4, 2006
Michael Hickins |
Microsoft Prizes VoIP SaaS Solutions Microsoft is introducing a new sandbox and a developer contest in the hopes of driving SaaS-enabled VoIP its way. |
InternetNews
January 10, 2005
Susan Kuchinskas |
Microsoft Hosts Messaging for SMBs Microsoft said its release of Microsoft Solution for Hosted Messaging and Collaboration Version 3.0 intends to provide a cost-effective way for small and medium-sized businesses to get advanced messaging functions. |
InternetNews
December 28, 2005
Clint Boulton |
Microsoft, Carriers to Serve VoIP in Japan Microsoft said it is teaming with IP phone service provider Softbank BB Corp. and Japan Telecom to offer businesses in Japan Voice over IP, e-mail, Internet access and instant messaging in one service. |
InternetNews
November 28, 2005
Jim Wagner |
Microsoft Enhances Hosting Platform Microsoft is pushing mobility and security additions on its updated suite, Microsoft Solution for Hosted Messaging and Collaboration version 3.5 |
InternetNews
December 12, 2005
Jim Wagner |
Microsoft, MCI Dial up VoIP Partnership Not to be outdone in the voice over IP features race, Microsoft is giving its instant messaging users the ability to dial into phones from their PC. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
InternetNews
October 19, 2004
Ryan Naraine |
Microsoft Looks to 'Istanbul' for IM, Telephony Microsoft announced its entry into the red-hot VoIP market Tuesday with the beta release of a new communications client capable of powering instant messaging, telephony integration and PC-based voice and video. |
PHONE+
April 13, 2010
Frank J. Ohlhorst |
Hosted PBX Providers Can Lead the Way to Profits The number of hosted PBX providers is growing exponentially, creating a threat to solution providers that sell and service traditional premise based IP PBX products. |
InternetNews
July 7, 2005
Clint Boulton |
Microsoft Platform Serves The Middle The software giant appeals to medium-sized businesses with a new server software bundle. Microsoft has also formed plans to equip VoIP phones created by France Telecom. |
InternetNews
September 20, 2005
Colin C. Haley |
'A Dinosaur's Perspective' on VoIP BellSouth's CTO says VoIP is an opportunity not a threat. |
InternetNews
February 17, 2006
Ed Sutherland |
Office 2007 Unveiled Office 2007 provides enterprise users with a new interface and enhanced integration of recently-acquired applications. |
InternetNews
March 21, 2007
Michael Hickins |
Microsoft Puts SharePoint 3.0 in The Cloud Online hosting companies will be able to offer their customers features of Microsoft's most recent on-premise collaboration and communication tools, SharePoint Services 3.0 and Exchange Server 2007. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
InternetNews
July 29, 2005
Sean Michael Kerner |
IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup. |
InternetNews
March 8, 2005
Susan Kuchinskas |
Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool. |
InternetNews
January 17, 2006
Clint Boulton |
Microsoft Collab Tool Could Woo IBM Set Microsoft is looking to be a thorn in IBM's side ahead of next week's Lotusphere event. |
InternetNews
September 7, 2005
Erin Joyce |
AOL Closing in on Video VoIP Launch AOL is about two weeks away from moving its VoIP calling service into wider public use. |
InternetNews
October 5, 2005
Clint Boulton |
IDC: IM Use is Booming in Business A research firm says the enterprise instant messaging market will more than double by 2009. |
PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
InternetNews
March 3, 2004
Colin C. Haley |
New IM Product Rolling Out of Oracle Real-time collaboration tools follow the release of Web Conferencing tools. |
Wall Street & Technology
July 26, 2004
Kerry Massaro |
Fast Facts From Radicati Group Learn some statistics about instant messaging, e-mail and spam, and voice over internet protocol. |
CFO
November 17, 2003
Peter Krass |
Collaborative Computing E-mail has become perhaps the core technology, but a host of related capabilities have people talking. |
InternetNews
January 22, 2007
Clint Boulton |
Microsoft's After The Lotus Notes Crowd Microsoft today introduced more free software tools to make it easier for customers of IBM's Lotus collaboration software to move to and work with Microsoft's competing SharePoint Services 3.0 suite. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
InternetNews
November 21, 2005
Tim Gray |
Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes. |
PHONE+
September 25, 2009
William Bumbernick |
Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners. |
CIO
November 15, 2001
Christopher Lindquist |
Get the Message Use of collaboration tools continues to grow at a dramatic rate, according to a recent report... |
CRM
May 2012
Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
IndustryWeek
March 1, 2006
Jonathan Katz |
Conferencing Solutions Converge Integrated collaborative technologies provide multiple ways to communicate simultaneously. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
InternetNews
November 3, 2005
Colin C. Haley |
Microsoft Buy Will Help Office Find a Voice Microsoft has purchased privately held media-streams.com to add Voice over IP capabilities to Office applications and servers. |
InternetNews
April 5, 2005
Susan Kuchinskas |
Web Services, Hollywood Style Microsoft offers a Web services framework for media and entertainment companies to work with their applications and content. |
InternetNews
January 23, 2006
Clint Boulton |
IBM Building Bridge to Major IM Platforms IBM today unveiled its latest Lotus collaboration software, which facilitates information in real-time and reuses assets to fit customers' service-oriented architectures. |
InternetNews
August 3, 2005
Colin C. Haley |
Billing For IPTV Network equipment maker Alcatel and billing specialist Amdocs are joining forces to help telecom carriers roll out Internet Protocol TV (IPTV). |
Bank Technology News
December 2002
Mark Bruno |
Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide. |
The Motley Fool
July 21, 2006
Tom Taulli |
Amdocs: Telecom's Best Friend Amdocs, a software developer for the telecom industry, has done something that's been fairly tough for companies in its sector to do in 2006 -- generate a positive return. Investors, take note. |
The Motley Fool
March 11, 2004
Alyce Lomax |
Yahoo! Yeah, Baby! Roll out the double-decker bus. Yahoo! Messenger's coming to England. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
InternetNews
November 1, 2005
Susan Kuchinskas |
Microsoft to Deliver Hosted Windows, Office Microsoft announced Windows Live and Office Live, advertising-supported, online versions of its market-dominant operating system and desktop productivity software. |
InternetNews
June 21, 2004
Jim Wagner |
Beyond VoIP VoIP is so turn of the century. But new features, such as forwarding calls to PDAs on the shop floor, aim to improve its allure. |
CRM
September 2010
Daniel Hong |
Hosted Contact Center Implementations Understanding how to make incremental changes in contact center operations to optimize customer care and control long-term costs without disrupting service delivery is the key determinant to success for implementing a hosted contact center. |
InternetNews
May 5, 2005
Colin C. Haley |
SBC Taps Amdocs For IP Services Billing The carrier moves a step closer to widespread rollout of broadband, TV and voice service over fiber. New deal will unify billing systems to make paying easier for customers. |
The Motley Fool
May 18, 2005
Alyce Lomax |
Can You Yahoo! Me Later? The Internet giant is the latest company to get into voice-over-Internet protocol. This is one of those public betas favored by Internet giants like Google, Yahoo!, and Microsoft |
The Motley Fool
July 6, 2005
Tom Taulli |
Amdocs Gets Top Billing The software developer announced its $238 million purchase of the DST Innovis unit of DST Systems. The stock price of Amdocs subsequently increased $1.06 to $27.79. |
InternetNews
April 29, 2010 |
Ballmer Shows Off Next Windows Live Messenger Microsoft's next edition of its IM client may be around the corner, with new features and enhancements. |
InternetNews
November 10, 2005
Tim Gray |
IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey. |
CRM
September 2011
Donna Fluss |
Future of Contact Centers Clearly Lies in the Clouds Too compelling to ignore, the benefits include low startup costs and no capital investment |
Wall Street & Technology
August 22, 2005
Maria Wakem |
Lines of Communication Technology has played a crucial role in speeding up the search and retrieval process, most firms still are looking for ways to improve their current systems to facilitate search across communications channels. |
