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Don't Forget the "C" in Social CRM Listening to customers should precede any foray into social media, the former leader of @ComcastCares advises   |
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Search Engine Watch
June 15, 2010
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InternetNews
May 16, 2006
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The Metrics on Blogs Top blogger Steve Rubel encourages companies to engage the blogosphere but warns that hard metrics are still a work in progress. |
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The Twitter Patter of Little Feet Many food companies are establishing a presence on Twitter. |
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December 10, 2008
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What Keeps Twitter Chirping Along Complaints aside, Twitter is becoming indispensable not just for navel gazers but for companies looking to sell a product and keep in touch with customers. |
Search Engine Watch
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10 Top Tips For Really Ramping up Retweets When a post goes viral on Twitter, it can help your SEO and social media marketing. Here's how you can get people to tweet your stuff? |
Search Engine Watch
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Twitter 101, Part 2 Part 1 was all about understanding Twitter, its benefits, and initial setup. Now it's time to introduce you to tools and resources that will help you make the most out of Twitter. |
Search Engine Watch
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Social Media Marketing is a PR Function The potential for viral activity using social media is much greater than ever before, and it makes it easier to interact well with customers. Companies that do these things well will gain a significant competitive edge. |
IEEE Spectrum
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All A-Twitter The major buzz in microblogging centers around Twitter, a site that combines social networking and microblogging. |
CRM
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Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites. |
The Motley Fool
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Twitter's Best Chance for IPO Glory Is Now The overcrowded social network is still a brilliant customer-service platform. |
Entrepreneur
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CIO
October 27, 2010
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The Four Biggest Mistakes Businesses Make on Twitter Is your business suffering from Twitter neglect? Get your brand back on track by recognizing these four common errors and revitalizing your social strategy. |
CFO
September 1, 2009
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Heard on the Tweet Consumers have embraced Twitter and other social networking sites, but is that reason enough for companies to follow suit? |
Entrepreneur
December 2009
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How Twitter is Revolutionizing Business The buzzed-about social media platform presents a direct channel to customers, a launching pad for new projects and a sounding board for innovation. |
Search Engine Watch
May 26, 2009
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Content is King...IF You Promote It Social media tools can play an integral role in promotion of your content and generating links. The promotion of high quality content can and will lead to natural link generation. |
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March 30, 2009
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Twitter 101, Part 1 This three-part article is for those who are just getting started with Twitter or who simply want to know what it is and how it works. |
Search Engine Watch
May 3, 2011
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5 Tips on Building Brand Loyalty via Twitter Twitter has immense value, even if it's hard to measure. It's superb for building brand loyalty, as long as you approach it in the right spirit. |
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Is AJAX The Page View Killer? Blogger Steve Rubel says the page view as a metric will die in 3 years. But there are still ways for marketers to make money. |
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April 6, 2009
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Everyone is Twittering, But Is Anyone Listening? Is Dale Carnegie rolling over in his grave because everyone on Twitter is trying to be heard, when the key to winning friends and influencing people is actually listening? \ |
CRM
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Twitter Updates Its Analytics Offering Tweet Activity Dashboard helps companies see how posts perform. |
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March 11, 2011 |
Twitter Aims to Clean Up 'Fractured Landscape' New developer road-map gives thumbs down to third party Twitter clients. |
Fast Company
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Why Twitter Loves TV The television and ad industries want to microtarget households. Twitter is trying to help them reach their goal and make money for itself. |
The Motley Fool
December 9, 2009
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Dell Milks the Twitter Cash Cow $6.5 million in revenue is nothing to sneeze at. |
InternetNews
March 12, 2010 |
Twitter Takes Geo-Location Feature Live Now you can let the twitterverse know where you're tweeting from. But why? |
Search Engine Watch
March 27, 2009
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Does Twitter Reflect a Change in How We Search? Google will always be a major presence on the Web, and the place to go for certain types of information. When once we looked to the engines for all quick finds of needed information, we're now getting some of that from the global village of social media. |
The Motley Fool
August 12, 2009
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Is This the Next Great Tech Disruption? Facebook acquires Twitter rival FriendFeed for roughly $50 million in cash and stock -- and takes one step closer to beating Twitter at its own game. |
CRM
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Tweet Your Way to Better Customer Support The micro blogging platform is a quick, cost-effective way to reach many, spot trends, and show transparency. |
AskMen.com
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How To: Use Twitter Starting from the beginning, here are a few easy steps to get you "tweeting" in no time. |
Financial Advisor
May 2009
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Making Sense Of Twitters And Tweets You need to know about Twitter to network with other professionals, referral sources and thought leaders as well as to find new clients. |
IndustryWeek
April 15, 2009
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What's All The Buzz About Twitter? Report concludes that many users are 'tweeting' about work issues. |
Searcher
September 2010
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The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries. |
Search Engine Watch
November 19, 2010
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Can Twitter Help Sell Cars and Other Big Ticket Items? There's a fine line between making sales and annoying potential customers. Some dos and don'ts for promoting sales on Twitter. |
The Motley Fool
October 19, 2010
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7 Companies Building Business by Tweeting Social networking for fun and profit. |
InternetNews
February 4, 2009
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Dell's Special Treats on Twitter Dell tightens its embrace around Web 2.0, launching Twitter-exclusive discounts. |
InternetNews
July 10, 2009
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Is Sparq the Future of Twitter? New service says it's "AdWords for Twitter." |
Fast Company
Chris Gayomali |
Do You Write Good Tweets? Twitter Opens Its Analytics Dashboard For All Anyone can access Twitter's new analytics dashboard, which you can check out at analytics.twitter.com. |
PC Magazine
March 16, 2011
Eric Griffith |
The 100 People You Should Follow On Twitter Wondering who's worthwhile to follow on Twitter? Here's our picks for the 100 most interesting tweeters. |
InternetNews
September 11, 2009 |
Twitter Updates Usage Policy, Still Open to Ads Twitter says it's still considering an ad-based revenue model, but looks to its users to steer the evolution of the service. |
AskMen.com
Matt King |
Sports And Twitter Which approach is best for the sports universe? Should players focus more on playing the game than crafting the perfect 140-character trash tweet, or should teams try to tap Twitter's full potential to engage their fan base. |
The Motley Fool
December 22, 2008
Tim Beyers |
The Big Money Pick for 2009 Micro-blogging platform Twitter is poised to attract macro investment dollars to businesses built on the platform. |
PC Magazine
September 14, 2010
Lance Ulanoff |
Seven Deadly Twitter Sins Is there a right and wrong way to use Twitter? No, but these simple rules can help you avoid embarrassing pitfalls. |
The Motley Fool
February 27, 2009
Anders Bylund |
A Tweeteriffic Move by Google Google has been Twittering for less than two days, but it can already boast more than 25,000 followers. |
Search Engine Watch
March 31, 2009
Carrie Hill |
How SMBs Can Optimize their Social Networking Time, Part 1 Many small business owners know that there's benefit to be had from social networking; the challenge is not spending all of your time Twittering away when you have other work that needs to be done. |
Search Engine Watch
February 23, 2011
Marc Poirier |
Twitter Promoted Tweets & Accounts: A Preview An overview of what you can expect once Twitter's self-serve ad platform becomes available. |
The Motley Fool
April 21, 2009
Tim Beyers |
Did Oprah Break Twitter? Twitter had a big week. In addition to Oprah's arrival on the service, last week saw Ashton Kutcher win a much-publicized race with CNN to 1 million Twitter followers, and a snarky bundle of code called Mikeyy attacked the increasingly popular service. |
Search Engine Watch
May 13, 2008
Carrie Hill |
Small Business Owners Need Twitter and LinkedIn Keeping up with what's going on in your industry and creating a community you can talk with are key factors that successful web businesses employ. |
Entrepreneur
June 2010
Jennifer Wang |
Twitter: Thumbs Up or Thumbs Down? Mark Frauenfelder (up!) and Seth Godin (down!) weigh in. |
InternetNews
July 2, 2009
David Needle |
Bing Brings Twitter Into the Mix Microsoft dabbles in real-time search, announcing that Bing will search some of Twitter. |
