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Bank Technology News July 2006 John Adams	Measuring Branch Performance: Taking The Guess Out Of The Gaps Deciding how to rate a branch's bottom line can be sticky for banks. Can a Canadian firm's "blueprint" tool bring a distant footprint into focus?
Bank Systems & Technology May 1, 2006 Phil Britt	Don't Shutter the Branch Yet Despite all the attention given to online banking and self-service, for now, branches remain a strong component of banks' channel strategies, evidence suggests.
U.S. Banker January 2008 Anthony Malakian	Poor Branch Placement Could Kill Revenues For smaller community banks, poor branch placement is a far greater concern than for a trillion-dollar behemoth.
Bank Technology News June 2007 John Adams	Expense Management: Cost Controls Come In Many Flavors Whether it is Bank of the West's human capital project, Amex's procurement savings or MasterCard's corporate travel initiative, there are lots of places to shave corporate costs
U.S. Banker November 2010 Alan Kline	Sharing Space to Cut Costs Ask any retail banking expert what the branch of the future will look like and the first word you re likely to hear is smaller.
U.S. Banker December 2001 John Hackett	Branches -- Hot New Delivery Channel With banks in a struggle for customers, branches have become in-the-field artillery. After years of fiddling with newfangled delivery channels, bankers across the nation are rediscovering that branches can be their most powerful weapons...
Bank Technology News February 2001 Helyne Klauck	Online Branch Analysis Debuts SRC LLC announced recently its development of a Web-based analysis tool that provides instant access to deposit and market data for bank branches nationwide. The tool is available to users of Alex eBanking Solutions...
Bank Systems & Technology October 8, 2009 Maria Bruno-Britz	Northeast Bank Takes New Approach to Branching With dwindling transaction levels at the branch due to self service channels, Northeast Bank is revising its branch strategy.
Bank Director 3rd Quarter 2010 Jack Milligan	The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy?
U.S. Banker May 2010 Matthew De Paula	5 Ways to Optimize the Branch The branch of the future will be much leaner. But the inevitable downsizing of space and staff can be tricky. Here are some ways banks are turning less into more.
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
U.S. Banker May 2011 Matthew de Paula	New Adventures in Branch Banking More banks are thinking about not just how to redesign their branches, but how to redesign their entire branch experience.
U.S. Banker August 2010 Alan Kline	Banking 2020: Smartphones Rule All the hubbub about smartphones laying the decisive blow to branches is unnecessary; they can peacefully and successfully co-exist with some retooling.
Registered Rep. October 9, 2008	Smith Barney Closing Branches, Letting Managers Go As part of a larger cost-cutting effort, Smith Barney is consolidating some of its branch offices and laying off a number of its branch managers.
Registered Rep. February 4, 2003 David A. Gaffen	Complexing Issue: Morgan Stanley Creating Bunches of Branches Morgan Stanley is requiring that an increasing number of its branch office managers begin producing. The move is an outgrowth of its office "complexing" strategy, which groups together multiple branches under a single manager.
Registered Rep. March 1, 2003 Andre Cappon	Okay, Team, Listen Up! Whether some reps like to acknowledge it, the branch office manager is vital to the success of a given branch.
InternetNews July 13, 2006 Andy Patrizio	Microsoft Reaches Out to Branch Offices Microsoft has launched the Branch Infrastructure Promotion, a collection of server technologies meant for the remote office where IT support is typically minimal to non-existent.
Bank Technology News September 2006 John Adams	Business Continuity: 1st Metropolitan Fights the Flames 1st Metropolitan Mortgage used Web-based software to keep a burned-down branch in New Jersey humming, not to mention protecting deals that were in the pipeline.
Bank Technology News August 2010 Rebecca Sausner	Citi's Japanese Revolution Citi's "smart banking" strategy in Japan.
Bank Systems & Technology January 7, 2005 Vicki Gerson	Location Isn't Everything Sometimes, size does matter. For California Bank & Trust, a subsidiary of Zions Bancorporation, a lack of scale was keeping the regional bank from snaring corporate customers that had multiple locations, often outside of CB&T's footprint. Check 21 could change this factor.
U.S. Banker May 2011 Laura Thompson Osuri	One Way to Cut Crime After too many robberies, Columbus Bank and Trust found a way to keep the police close and employees and customers feeling safe.
BusinessWeek June 23, 2011 Dakin Campbell	JPMorgan's Contrarian Bet on Bank Branches JPMorgan seeks a source of cheap funds as rivals retrench. Analysts are skeptical.
Bank Technology News February 2006 John Adams	Small Business: Heritage's Shopping Remote Capture Heritage Bank is allowing small business customers to deposit checks electronically and remotely, allowing the bank to stretch beyond its traditional footprint
U.S. Banker December 2010 Matt Monks	Help Wanted: Part Time Many banks let go of part-time workers when the financial crisis hit, but as the need to cut costs at branches becomes more acute, so does the appeal of a staff with flexible hours.
U.S. Banker May 2008 Anthony Malakian	Extended Hours: Longer Hours Correlate To Higher Deposit Growth The term "bankers' hours" has a negative connotation and is an outdated insult at an industry where many institutions have 70-hour work weeks.
Bank Technology News April 2007 Glen Fest	Branch Planning: Mapping A Course For Profits Display analytics tool guides Nevada State Bank's growth.
Commercial Investment Real Estate Nov/Dec 2012 Christopher H. Volk	To Lease or not to Lease? That is the question corporate managers must answer.
Registered Rep. July 13, 2010 Susan Konig	BOMs Work More, Earn Less In the 1970s through the early 1990s, plenty of financial advisors hoped one day to become branch managers.
Bank Technology News July 2011 John Adams	Huntington Dives Into Digital Signage Branches will be outfitted with multiple 40-inch flat screen panels in which tailored content can be quickly uploaded to each location.
FDIC FYI July 9, 2004	Bank Branching Trends and Prospects of Key Banking Sectors A summary of three reports released today that represent the fourth installment of the Federal Deposit Insurance Corporation's Future of Banking Study.
U.S. Banker October 2009	Noted and Noteworthy Not everyone expects Bank of America s decision to cull its roughly 6,200 branches by 10 percent to fuel a widespread rationalization of big-bank branch networks.
Bank Technology News August 2006	Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers.
Bank Technology News July 2011	Citi Turns to Apple for Inspiration Citi is investing millions in new branches and branch refurbishments that provide technology and design upgrades, providing a more Apple-like experience for retail customers.
Bank Systems & Technology June 2, 2004 Steven Marlin	Where The Money Is The current branch revival is evidence that the era of multichannel delivery is here to stay.
Bank Systems & Technology November 30, 2004 Ivan Schneider	NetBank Questions Branch Growth Internet banking business models don't die - they just go to hell and regroup.
Bank Technology News December 2003 Holly Sraeel	Branches Are Back. Is This Banking's Big Break? Identity theft may be grabbing headlines, but most banks are heavily focused on branches, particularly in understanding what types of activities are conducted by customers while there.
Bank Technology News July 2011 John Adams	Robo Tellers A growing number of banks are deploying "personal teller" machines equipped with videoconferencing that allow remote branch staff to do virtually anything they could at the physical location.
Bank Systems & Technology April 6, 2009 Orla O'Sullivan	Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts.
Bank Systems & Technology March 10, 2004 Ivan Schneider	TransAtlantic Farms Out Check Images Miami bank's courier costs melt like a snowball in South Beach
On Wall Street November 1, 2009 Helen Kearney	Back on the Front Lines Over the past few months, both UBS and Morgan Stanley Smith Barney have completed their transitions to the 'complex' management structure. Many of the branch managers affected haven't had a book of business for years and say it's not an easy thing to conjure up overnight.
Registered Rep. April 20, 2011 Jerry Gleeson	New Schwab Franchisee Program Would Keep Advisors On Tight Leash The franchisee program would operate out of individual branches, turnkey operations largely funded by Schwab, located in areas that are underserved by the company's existing network of employee-staffed offices.
FDIC FYI October 18, 2005 Timothy Critchfield	FYI: An Update on Emerging Issues in Banking Highlights from the 2005 Summary of Deposits Data, which details total deposits at the individual office level for every FDIC-insured institution.
The Motley Fool October 4, 2007 Emil Lee	What's in Store for Commerce Bancorp? Toronto-Dominion Bank buys Commerce Bancorp, scooping up their 444 branches with an average of $100 million in deposits per branch, as well as a company adept at growing and gathering deposits. Investors, take note.
Bank Systems & Technology November 4, 2003 Ivan Schneider	Fast-Track Citizens Why do people continue to use bank branches despite the ready availability of automated alternatives? Who knows? But since they do, Citizens Bank has continued to place the branch at the center of its retail banking strategy.
Investment Advisor February 1, 2011 Mark Tibergien	Location Dislocation Multi-location firms are an important new wave of the future advisory model.
Bank Systems & Technology January 14, 2004 Ivan Schneider	RBC Tracks Branch Traffic One Step at a Time Royal Bank of Canada automatically monitors branch traffic with computer vision tools
U.S. Banker January 2003 John Engen	The Caffeine In Commerce Commerce Bancorp CEO Vernon Hill is laughing his head off these days. why not? His bank is an investor's dream and a rival's nightmare. Welcome to the big apple.
Bank Technology News July 2009 Michael Sisk	The Future of the Bank Branch Innovative branch design and technology must encourage engagement with employees, not to discourage human interaction.
Registered Rep. August 8, 2011 Jerry Gleeson	Schwab: Franchisees Can't Poach RIA Clients Advisors who are considering Charles Schwab's new independent branch program are being told they will have to abide by the company's contact policy.
Registered Rep. October 1, 2002 Andre Cappon	The Pygmalion Effect: The Branch Manager Sets the Tone Why are some brokerage offices within the same network consistently profitable while others are consistently unprofitable?