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InternetNews February 1, 2008 |
North Africa, Asia Recovering From Internet Outage India's Internet capacity at 80 percent after cable break. |
InternetNews February 7, 2008 |
International Internet Cables May be Fixed by Weekend Following last week's blackout, South Asia, Persian Gulf regions ready for undersea cable restoration. |
InternetNews February 5, 2008 |
Repairs Start on Cut Undersea Cable After last week's Internet blackout, teams work to restore service in Egypt, Persian Gulf and south Asia. |
PC Magazine May 2, 2008 Frank Washburn |
Will Internet Sabotage Hit Home? After an underwater network cable was damaged in South Asia, many are left wondering whether it was deliberate and whether it could happen here. |
BusinessWeek January 15, 2007 Hamm & Ante |
Underwater Peril The telecom industry is on notice after Asian quakes sever deep-sea cables. |
InternetNews January 31, 2008 |
Outage Cripples Internet Connection to North Africa, Asia Egypt had only about 40 percent of its Internet capacity on Thursday because of a disruption to an undersea cable that has also affected the Persian Gulf region and south Asia. |
InternetNews December 27, 2006 Ed Sutherland |
Taiwan Quake Cripples Tech Telecom providers in Asia say it could be weeks before Internet, phone connections fully restored. |
InternetNews March 5, 2008 |
AT&T to Invest $1B Worldwide For Expansion Top U.S. phone company AT&T will invest $1 billion worldwide this year to build four undersea cables and to expand its network services, senior officials said on Wednesday. |
InternetNews December 29, 2006 Ed Sutherland |
Aftershocks Hamper Taiwan's Cable Repair Fiber-optic cable firms race to replace Taiwan's telecom capacity. |
Insurance & Technology January 22, 2009 Anthony O'Donnell |
Satyam Scandal Fallout: Truth and Consequences The Satyam scandal may be a unique case, but insurers nonetheless are likely to require greater transparency from their offshore partners, especially for business process outsourcing. |
CIO July 15, 2006 Stephanie Overby |
2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc. |
CIO June 1, 2003 Stephanie Overby |
Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company. |
Fast Company Neal Ungerleider |
FBI Probes Fiber-Optic Internet Saboteurs In California The Bay Area's physical Internet infrastructure has been attacked by highly skilled saboteurs on ten other occasions in the past year alone. |
Global Services June 10, 2008 Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
Insurance & Technology December 6, 2007 Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
CIO April 15, 2006 Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
CIO November 14, 2012 Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
CIO April 1, 2002 Tom Field |
The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers... |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
CIO June 15, 2003 Stephanie Overby |
Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations. |
CIO December 1, 2000 Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
Global Services July 11, 2008 Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
BusinessWeek May 26, 2011 Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
Home Toys April 2006 Minsoo Park |
When it Comes to HDMI/DVI Connectivity, You Have Two Choices: Copper or Fiber Optics. Which is Right for You? Connectivity products such as cables are one investment you will need to live with for at least 10 years. Consider it an investment as cable quality does make a difference and it will stay with your system for a very long time. |
CIO January 1, 2002 Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
IEEE Spectrum January 2013 Weller & Woodcock |
Bandwidth Bottleneck The hardware at the heart of the Internet isn't fast enough |
BusinessWeek November 4, 2010 Einhorn & Gokhale |
India Outsourcers Feel Unloved in the U.S. Indian outsourcers fear that a U.S. backlash over job losses will endanger their biggest overseas market. |
CIO February 1, 2004 Stephanie Overby |
India Sees IT Wages Rise Good news for India's programmers: more rupees all around. Workers in the Indian IT industry won the highest average salary increases in the Asia-Pacific region for 2003, according to an annual Asia-Pacific salary survey. |
InternetNews February 26, 2008 |
Google Submarine Cable to Spike Internet Growth? A new fiber-optic connection under the sea could increase Internet capacity between the U.S. and Japan. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Global Services July 29, 2007 Imrana Khan |
China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
Insurance & Technology June 16, 2004 Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
CIO November 15, 2003 Marc Ferranti |
Bad Blood Not much deal-making was going on at the recent TECHXNY trade show. In fact, vendors staffing their booths at the end of the show had plenty of time to talk about the growing U.S. backlash to offshore outsourcing. |
CIO September 1, 2003 Stephanie Overby |
India to Adopt Data Privacy Rules European Union data protection rules prompted India to enact its own law mandating safeguards for data sent to India for offshore outsourcing contracts. |
CIO October 1, 2001 Meg Mitchell Moore |
Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation... |
CRM February 2004 David Myron |
Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
Global Services September 14, 2007 Sreenivasan Radhakrishnan |
What's Next in the ADM Market? The change in the growth paradigm in the global application development and maintenance outsourcing segment and its implications for buyers and suppliers. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
Knowledge@Wharton May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
CIO February 1, 2007 Stephanie Overby |
Secrets of Offshoring Success Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs. |
Global Services October 23, 2008 Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
CIO September 1, 2003 Stephanie Overby |
Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think. |
InternetNews October 21, 2005 Jim Wagner |
ISPs Back After Network Outages A software upgrade gone awry is responsible for a widespread network outage at Level 3. |
CRM May 2008 Christopher Musico |
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. |
CFO March 17, 2003 Laton McCartney |
A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. |
CIO May 1, 2012 Maryfran Johnson |
Are CIOs Looking to Bring Outsourced IT Jobs Back In-House? Why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house. |