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CRM
May 1, 2008
James Kobielus |
Serving Many Masters Customer data and business data must be controlled through master data management.   |
CRM
January 1, 2008
James Kobielus |
Quality Really Is Job No. 1 The "single version of the truth" is impossible without tools to ensure data quality. |
CRM
January 1, 2007 |
destinationCRM Dashboard CRM Vendors Get SOA Happy... Tailored Dynamics... Europe Eyes Mobility... DataFlux Accelerates the Path to MDM and CDI... SugarCRM Builds a Firm Foundation... etc. |
CRM
January 2008
Colin Beasty |
The Master Piece As unified data hubs go mainstream, here are six broad strokes to help you master the art of master data management. |
CRM
June 2007
Colin Beasty |
Dirty Little Data Secrets CRM's real truth requires enterprises to clean up -- reorganize -- customer information with data integration solutions, Web-services technology that integrates data applications. |
CRM
July 2012
Kelly Liyakasa |
Solve the Master Data Management Equation Offering personalized and rewarding service requires up-to-date and accurate data shared across the enterprise. |
CRM
May 2008
Jessica Sebor |
7 Steps to SOA Success Services-oriented architecture -- and the Web services it supports -- is one of today's hottest software trends. It's also one of the least understood. |
InternetNews
May 4, 2005
Clint Boulton |
IBM Hopes High For 'Hawk' IBM unveiled WebSphere Data Integration Suite, new integration software from its purchase of Ascential Software and a records management application, to help customers meet compliance demands. |
CRM
December 8, 2010
Koa Beck |
Gartner Releases Its Magic Quadrant for Master Data Management The 2010 Magic Quadrant report reveals that Master Data Management is quickly approaching mainstream. |
CRM
February 1, 2008 |
The Pulse What are your company's plans regarding data quality? |
InternetNews
January 11, 2008
Larry Barrett |
IBM's Vertical Approach to SOA IBM thinks strategic, industry-specific platforms like its Retail Integration Framework will hasten SOA adoption in the U.S. |
InternetNews
June 8, 2007
Clint Boulton |
Microsoft Sticks Stratature For MDM Glue Microsoft will acquire partner Stratature and plans on using the company's software as the glue of a master data-management offering that includes its business intelligence, SQL Server and Office SharePoint products. |
Bank Systems & Technology
May 1, 2006
Ed Scannell |
IBM Debuts SOA Governance Seeking to hasten the adoption of its service-oriented architecture (SOA) strategies, IBM recently announced a governance solution consisting of SOA best practices to help users with issues such as decision rights and the policies that control those decisions. |
CRM
February 2006
Marshall Lager |
SOA Simple An examination of service-oriented architecture and its growing impact on the applications landscape. |
CRM
May 2012
Leonard Klie |
CRM Gets More Professional Service providers respond to changing market conditions with greater CRM deployments. |
Bank Systems & Technology
June 24, 2008
Nancy Feig |
Pursuing the Promise of SOA Service-oriented architecture promises to improve a bank's IT efficiency -- and, subsequently, business agility -- in many ways. |
CRM
March 1, 2008
Jessica Tsai |
Tech Solution: Master Data Management Companies need to integrate disparate information. Master data management helps to tie together any type of data in order to make it visible, accessible, and, in turn, significantly more useful. |
CRM
September 2007 |
The 2007 Market Awards: Data Quality Data quality applications are making a major transition: from departmentalized point solutions to enterprisewide tools. |
Insurance & Technology
February 21, 2005
Peggy Bresnick Kendler |
SOA: Plug and Play The obstacles and benefits for insurance companies interested in service-oriented architecture. |
CRM
April 1, 2006
Marshall Lager |
Making SOA Pay Right Away These five projects can deliver ROI within six months: Building a single source of information... Automating processes across multiple users and companies... Delivering cost savings through service reuse... etc. |
CRM
August 11, 2015 |
Melissa Data Brings Global Address Verification to Microsoft Dynamics CRM Data quality integration enables users to cleanse, verify, and enhance international customer data. |
InternetNews
June 20, 2006
Clint Boulton |
SOA Management Awash in Vendor Buzz Service-oriented architecture management vendors upgraded their products this week to lure customers to the prospect of distributed computing. |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM
October 2006 |
The 2006 Market Leaders, Part 2 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Aprimo... SAS Institute... Oracle... etc. |
Financial Planning
July 29, 2010 |
Schwab's Competition Has Its Say Schwab's competitors manage to be politely dismissive of the new platform, while still emphasizing that they got the CRM concept first. Here's how various executives see it. |
InternetNews
October 3, 2007
Larry Barrett |
IBM Says No to 'Monolithic, Unchangeable Environments' IBM's new middleware enhancements and service offerings are designed to make life easier for companies migrating to SOA-based IT environments. |
CRM
July 2003
Martin Schneider |
Getting IT Together Integration is a four-letter word in the world of CRM, but it doesn't have to be. What follows are the real issues behind integrating CRM solutions with an enterprise's existing systems, and how to simplify what could otherwise grind CRM initiatives to a halt. |
Bank Systems & Technology
March 30, 2007
Nancy Feig |
A New Foundation: SOA Implementation and Bank Transformation A successful services-oriented architecture implementation starts with banks making the right decisions early on in the process. |
CRM
April 2011
J. David Lashar |
Marketing Beyond the Cloud Technology and strategy convert customer interactions into actionable insight. |
CRM
March 2012
Jim Dickie |
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. |
CRM
August 1, 2006
Coreen Bailor |
On the Scene: SAPPHIRE '06: SAP Continues Its Enterprise SOA Push The enterprise software company underscores its on-demand CRM capabilities while continuing with its enterprise services architecture approach. |
CRM
March 28, 2014
Glenn Johnson |
5 Tips for Making CRM an Enterprise Portal Focus on revenue to drive project objectives. |
Wall Street & Technology
September 23, 2005
Leslie Kramer |
Riding the SOA Wave Less a trend and more the wave of the future, the adoption of service-oriented architecture (SOA) has been growing among financial services firms, with some far ahead on the adoption curve. |
InternetNews
March 22, 2006
Clint Boulton |
An SOA to Govern All? IBM unveiled Service Oriented Architecture Governance, a bouquet of software, processes and services to help customers create policies in their distributed computing systems. |
CRM
March 2003
Ginger Conlon |
A Room With a (Point of) View Executives on the SuperPowers of CRM panel offer their opinions on where the market is headed and how to get there ahead of the pack. |
CRM
July 2003
Lisa Picarille |
Sometimes the Sequel Is Better Tigerpaw Software has released an updated version of its flagship CRM suite. Tigerpaw Business Suite is a group of integrated CRM software modules for contact management, sales management and quoting, tracking customer service, and controlling inventory. |
CRM
March 2014
Jim Dickie |
The Adoption Rate Challenge Give sales reps the right tools to drive CRM success. |
CRM
November 18, 2011 |
New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality. |
InternetNews
May 20, 2005
Clint Boulton |
IBM Plots SOA Integration Course IBM begins the next leg of its service-oriented architecture journey to lure customers. |
CRM
November 1, 2006
Colin Beasty |
Climbing the MDM Ladder Enterprises must walk up the new rungs of master data management and customer data integration solutions to remain competitive. |
CRM
March 1, 2004 |
Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?" |
CRM
January 2006
Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
InternetNews
June 29, 2004
Clint Boulton |
Oracle Goes SOA with Collaxa Buy The software maker tips its plan for service-oriented architecture. |
InternetNews
March 29, 2006
Clint Boulton |
WebSphere, SOA Upgrades on Deck From IBM IBM is planning a significant announcement Monday concerning the company's growing service-oriented architecture effort to help companies tuck their software applications into distributed computing systems. |
CRM
July 1, 2003
Phillip Britt |
Eight Building Blocks for CRM Success Companies are continuing to pursue CRM projects in 2003 despite the discontent from many about earlier failures and the harsh business climate. But most companies are now taking a more cautious approach to their implementations. |
Wall Street & Technology
February 19, 2008
Penny Crosman |
The Future of SOA on Wall Street Read on to uncover the next SOA innovation on The Street for those companies that are ready to deploy next-generation solutions, and want to make it a top IT priority. |
InternetNews
May 1, 2006
Clint Boulton |
SOA Vendors Link For Interoperability JBoss, Infravio and other vendors try to break down barriers by uniting SOA management products. |
CRM
September 8, 2010
Ed Jenks |
So Many CRM Service Providers, So Little Time Whether your strategy is operational excellence, product innovation, or customer intimacy, CRM is essential to achieve customer satisfaction. So how do you choose? |
Insurance & Technology
May 18, 2007
Nathan Conz |
SOA Adopters Discuss Best Practices Industry IT executives, analysts and vendors all have different opinions on just how pervasive SOA has become in insurance. |
Wall Street & Technology
April 26, 2007
Nancy Feig |
A New Foundation: SOA Implementation for Business Transformation Financial services providers worldwide are turning to SOA to differentiate and grow. A successful services-oriented architecture implementation starts with making the right decisions early on in the process. |
