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InternetNews
April 4, 2005
Sean Michael Kerner |
IDC: A Boom in VoIP New stats project residential VoIP growth to explode over the next five years.   |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
Inc.
May 2007
Elizabeth S. Bennett |
Landline or Online Is your business ready for VoIP? |
PC World
September 26, 2007
Mark Sullivan |
How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you. |
PHONE+
Hank Stringer |
Boost Hosted VoIP Sales With Complete TCO Comparison TCO analysis can be an effective tool for selling hosted VoIP solutions, but many are ineffective because they are incomplete. |
CIO
February 1, 2003
Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
Commercial Investment Real Estate
Nov/Dec 2006
Craig Castillo |
Setting the Tone Commercial real estate owners will find making the simple switch from a traditional phone system to a VoIP solution allows them to offer something their competitors can't: A lease package that comes complete with advanced and ready-to-use telecommunications options. |
CRM
September 2006
Karen Bannan |
Hosted or Housed? The decision to implement one or the other CRM-solution model is a complicated one. Here is a rundown of significant financial aspects to consider. |
T.H.E. Journal
November 2008
Dian Schaffhauser |
Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills. |
CFO
September 15, 2003
Anne Stuart |
An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now? |
T.H.E. Journal
December 2005
Jacob Milner |
VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
Inc.
May 2008
Darren Dahl |
Clip Here and Save Big How to trim your IT budget without making sacrifices. |
Insurance & Technology
January 5, 2007
Maria Woehr |
A New Extension Safeway implements ShoreTel's Enterprise IP Phone System, reducing maintenance costs and improving disaster recovery capabilities. |
PC Magazine
June 8, 2004
Brad Grimes |
Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off. |
CRM
October 18, 2004
Jason Compton |
How to...Select a CRM Implementation Partner Hands-on advice to ensure CRM success. |
CRM
October 2003
Martin Schneider |
Stand By Me As IT staffs shrink and CRM projects get increasingly complex, more and more service providers are playing a long-term role to ensure that CRM systems run smoothly and generate ROI. |
IndustryWeek
August 1, 2008 |
So You Think you Want to Outsource Your IT? Here are five key questions to answer before making the outsourcing decision. |
CRM
April 1, 2004
Martin Schneider |
ROI on the Rise? Is CRM software getting better, or are companies learning from past mistakes? |
Wall Street & Technology
March 22, 2005
Anthony Guerra |
Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse. |
CIO
December 1, 2006
Bill Regehr |
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. |
InternetNews
December 28, 2006
Ed Sutherland |
Second-Nature VoIP What's Next in Tech: Look for VoIP to mirror traditional phone service on the back of expanding wireless networks. |
Bank Systems & Technology
May 3, 2005
Jim Middlemiss |
The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch. |
CIO
February 15, 2002
Chuck Papageorgiou |
Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc. |
CRM
May 2, 2005
Coreen Bailor |
Hosted Applications and VoIP: Ready for Contact Centers? Enterprises are debating these choices as their potential continues to mature. |
HBS Working Knowledge
September 26, 2005
Kevin Werbach |
Dialing in the VoIP Strategic Advantage Since VoIP turns voice into Internet-friendly data packets, it can -- and will -- replace the rigid, packaged phone services that most companies still use. Deployment may be incremental, but companies should be thinking about where VoIP could take them. |
CFO
October 1, 2007
Elaine Appleton Grant |
Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match. |
Entrepreneur
September 2005
Amanda C. Kooser |
Answer the Call Here's how two very different businesses shed their old telephone systems and got onboard with some of the latest technology. |
Wall Street & Technology
September 19, 2006
Anthony Guerra |
VOIP Provides Efficient and Cost Effective Communications for Smaller Investment Managers and Hedge Funds Verity Wealth Advisors opted for a VoIP outsourced telephone service when its existing phone system would no longer be supported. |
Entrepreneur
January 2005
Amanda C. Kooser |
VoIP Lessons VoIP offers cost savings, convenience and features, but there are a few drawbacks that you should be aware of. The good news is that many of these issues can be dealt with through proper planning and implementation. |
CIO
May 14, 2010
Grant Gross |
VoIP: Why CIOs Are Choosing It Now VoIP telephone systems are appealing to CIOs at companies that need cost-effective and flexible ways to connect workers wherever they are. |
CRM
November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
InternetNews
December 6, 2004
Colin C. Haley |
IBM Inks U.K. Networking Deal Big Blue wins a 7-year, $1B deal with Lloyds that includes a sizeable VoIP deployment. |
InternetNews
April 30, 2004
Colin C. Haley |
Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network. |
InternetNews
February 23, 2007
Ed Sutherland |
Vonage, Verizon And a Patent Showdown Vonage 'lured customers away' using Verizon's technology, telco argues. |
CRM
May 1, 2007
Colin Beasty |
Secret of My Success: A New Lease on CRM The Philadelphia Housing Authority turns to Oracle PeopleSoft for an enterprise-wide implementation to integrate CRM with finance and HR. |
CRM
December 20, 2004
Jason Compton |
How to...Avoid CRM Upgrade and Replacement Mistakes in 5 Steps The worst thing is to take away an application salespeople are using and liking. Before committing to change, consider the following tips. |
Investment Advisor
May 2007
Lauren Barack |
The Digital Wire VoIP can provide financial advisors with communications services that improve business and satisfy clients. Here's what you need to know. |
Insurance & Technology
April 5, 2006
Maria Woehr |
Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
Entrepreneur
February 2006
Amanda C. Kooser |
Make the Cut? While many consumers may be kicking landlines to the curb in favor of cell phones, most growing businesses are behaving more circumspectly. Know your options for bringing your phone system up-to-date. |
CIO
March 15, 2004
Matt Villano |
IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits. |
CRM
December 2005
Colin Beasty |
11 Ways to Ensure CRM Success We asked consultants to list some common CRM mistakes, and to then advise readers on how to avoid them. What we found was that no matter the type of company, good CRM practices are often applicable to companies in many industries. |
IEEE Spectrum
January 2011
James Middleton |
Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app |
Wall Street & Technology
June 22, 2004
Jim Middlemiss |
Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors. |
PC World
November 2004
Anne Kandra |
Should You Switch to a Net Phone? Making calls over your broadband connection can save you some money. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
T.H.E. Journal
March 2005
Jeanne Flatland |
Integrating Voice Into the School Network: Benefits of Wireless VoIP Implementing wireless VoIP in K-12 schools improves communication and can help to reduce network costs. |
The Motley Fool
July 31, 2006
Tim Beyers |
Can VoIP Save You a Bundle? By now, you've probably heard of VoIP. It's arguably the cheapest way to call anyone anywhere, thanks to the vast infrastructure of the Internet. But is it for you or your business? |
InternetNews
April 6, 2006
Tim Scannell |
Report: Users Pulling Plug on Landlines Traditional telephony may be dialing a wrong number as users flock to VoIP and other Internet-based services. |
