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Information Today April 2008 Phillip Brett	Tax Time: Phishing Scams and Schemes And as the buzz surrounding online tax filing increases, so do the odds of getting scammed. Phishing scams abound that mimic IRS notices to try to get bank account and other personal information.
The Motley Fool March 30, 2007 Mary Dalrymple	Fighting Identity Theft the IRS Way Lawmakers on the House of Representatives committee that oversees tax laws recently approved a bill with two items designed to help consumers avoid and cope with identity theft.
AFP eWire February 11, 2008	IRS Warns Charities of Email Scam The Internal Revenue Service is warning charities of a new scam involving an email directed towards charitable organizations that informs them they are eligible for a tax refund.
Fast Company August 2004 Scott Kirsner	Something Phish-y Fighting phishing, the online scam that could leave you with a big hole in your pocket.
The Motley Fool March 8, 2007 Selena Maranjian	Beware of Tax Scams Be careful -- and honest -- when you're filing your tax returns.
The Motley Fool February 8, 2006 Dayana Yochim	Dirty Dozen Tax Scams The Internal Revenue Service just rolled out its list of 12 top tax scams, which, coincidentally, deflects some of the consumer ire about parting with huge chunks our paychecks this time of year.
The Motley Fool January 3, 2005 Rick Aristotle Munarriz	eBay Goes Phishing The popular online auction site rolls out a new approach in tackling account hackers: Cut bait.
Financial Planning October 1, 2008 Deena Katz	Reining in Email There is probably nothing more problematic in our professional lives today than our ability to use and abuse email.
InternetNews April 9, 2010	Phishers Rev Up IRS Scams for Tax Time With tax season in full swing, online scammers are blanketing the Internet with polished messages posing as the IRS trying to entice users to click on a link that could expose their personal information.
The Motley Fool January 14, 2010	Don't Get Scammed on Your Tax Refund Itching to get your due from Uncle Sam? There are plenty of folks -- legit and otherwise -- who will happily promise to help you get a faster or bigger refund.
InternetNews February 20, 2008 Sean Michael Kerner	Why You Shouldn't Trust (Some) IRS E-mail Treasury Department special agent tells annual security confab why.
Fast Company June 2006 Caroline Wilbert	Get Out of the In Crowd Michael Linenberger, author of Total Workday Control, offers advice on how to avoid drowning in email.
InternetNews November 30, 2005 Tim Gray	Phishers Play on IRS Web Site Thieves are exploiting the fear of Uncle Sam's most notorious agency to steal identities.
AskMen.com Eric Santos	Mastering Email The truth of the matter is, being good at email is an important skill to have.
The Motley Fool November 19, 2004 Elizabeth Brokamp	Who Stole My Checking Account?! Think Internet fraud is something that only happens to other people? You might be unpleasantly surprised. I know I was. A couple of months ago, my SunTrust checking account was drained of nearly $3,000 in a matter of a few days.
The Motley Fool February 20, 2004 Roy Lewis	Tax Scams and Frauds As the saying goes, if it sounds too good to be true, it usually is. That's the case with scams that seem to show up around tax-filing season. Here are some of the biggies to look out for this year.
AFP eWire July 21, 2008	'Isn't Email Just Like Regular Direct Mail--But on Steroids?' A cool $10 billion or so is now being raised annually online. But what is the truth about email?
InternetNews April 14, 2006 David Miller	Phishing for Tax Scam Victims Federal investigators are warning about the dangers of e-mails claiming to be from the IRS.
The Motley Fool December 6, 2006 Seth Jayson	Reputation and Reality Things are not always what they appear to be. Even when a story is repeated so often that it becomes the default wisdom, it may not be true. And those are the kinds of informational inefficiencies that can produce both opportunities and risks when you invest.
PC World October 2005 Andrew Brandt	Phishing Anxiety May Make You Miss Messages Swarms of bogus electronic missives deter people from accepting legitimate e-mail.
The Motley Fool February 7, 2006 Alyce Lomax	A Penny for Your Thoughts Time Warner's AOL and Yahoo!, both major providers of email services, are gearing up to try a new tactic -- giving companies the option of paying a small fee to, in effect, "certify" their email deliveries. For many companies, the plan may be the smartest way to make users feel secure.
The Motley Fool February 6, 2007 Dayana Yochim	Tax Cheats Are Out to Get You Even legal tax season ploys can come back to bite you. Here are some tips on staying on the right side of the law with Uncle Sam.
The Motley Fool February 1, 2007 Mary Dalrymple	Don't Screw Up Your Refund Reclaim your overpaid telephone taxes, but make sure to get it right.
The Motley Fool March 19, 2004 Selena Maranjian	Stop Junk Mail, Calls, and Spam Why tolerate direct marketers? Here are a few tips to lessen irksome calls and emails.
The Motley Fool January 18, 2005 Selena Maranjian	Don't Give Away Your Identity! Disguised con artists want your personal information -- and you may be offering it to them.
The Motley Fool January 21, 2005 Roy Lewis	Keep an Eye on Your Taxes Here are a few short items of general interest to many taxpayers.
AFP eWire December 20, 2004	Nonprofits Must Comply with CAN-SPAM Regs As expected, nonprofit organizations are not automatically exempt from the final regulations recently published by the Federal Trade Commission (FTC) regarding the CAN-SPAM Act.
The Motley Fool September 21, 2005 Selena Maranjian	Our National Taxpayer Advocate Recommends ... Nina Olson sent a report to Congress with some important observations and suggestions. She also outlined areas of focus for the Office of the Taxpayer Advocate in 2006. Here are some highlights.
The Motley Fool February 13, 2004 Roy Lewis	IRS: e-Everything! A visit to the IRS website can make your tax life a little bit easier.
The Motley Fool May 16, 2006 Tim Beyers	Give the IRS Some Credit The Internal Revenue Service cracks down on crooked credit counselors. Consumers, take note.
Searcher October 2007 Paul S. Piper	Phish Pharming: A Newer, More Profitable Aquaculture Detecting e-mail scams.
Entrepreneur May 2007 Carol Tice	You've Got People These IRS offices have staff ready to stand up for you.
Bank Technology News January 2007 Holly Sraeel	When Using World's Best Marketing Tool, Show Restraint The relentless deluge of spam and the wide media coverage of phishing and identity fraud have turned off many consumers, taking the wind out of marketers' sails.
The Motley Fool August 17, 2005 Dayana Yochim	Go Phish Online scamsters are spawning at alarming rates. Anything rotting in your hard drive? Here are tips on thwarting scammers' advances.
The Motley Fool July 6, 2011 Selena Maranjian	This Is the Worst Kind of Tax Cut Why cut the service that brings in money?
InternetNews April 5, 2007 Roy Mark	IRS Audits Self Into Data-Theft Hot Seat New audit finds IRS with 500 missing or stolen laptops, some with unencrypted taxpayer confidential information.
CRM August 3, 2012 Carrie Scott	Reinvigorate Email Marketing Marketers need to focus on new methods of engagement to combat declining ROIs and deliverability.
AskMen.com Dan Carter	Avoid Being Red Flagged By The IRS Find out why the IRS would red flag you and how to avoid it.
AFP eWire May 5, 2008	Don't Make Email Open Rates Your Canary in the Coal Mine Email tracking indicators may be casting a deceivingly dark shadow on your email campaign.
CRM February 1, 2007 Colin Beasty	Required Reading: Staying Out of the Spam Folder Book Reviews: E-Mail Selling Techniques by Stephan Schiffman... Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty by Harvey Thompson... Run With the Bulls Without Getting Trampled by Tim Irwin...
AskMen.com September 15, 2015 Eric Santos	Sending Great Cold Emails There are plenty of other channels and methods that can be used to acquire customers more effectively, however cold emails can work for you if you do them correctly.
AFP eWire December 6, 2004	Email Solicitations Still Evolving in Higher Education Only half of higher education institutions are using email as a fundraising tool, and there is a wide disparity in how the technology is being employed, according to a new survey by the Council for Advancement and Support of Education (CASE).
Bank Technology News August 2007 Joe Bernik	The Harm Behind Spam SPAM has now become the favorite tool of online criminals.
Fast Company Dec 2014/Jan 2015 Stephanie Vozza	How To Make Email Better, Faster, And More Fun Since your inbox isn't likely to disappear anytime soon, we've found ways to make it better, get through it faster, and dare we say actually make it more fun?
CRM January 2012 Judith Aquino	Don't Count Out Email Yet New advances make email a smart choice for marketers.
U.S. Banker July 2008 Rebecca Sausner	Phishing: PayPal Tosses Line To Snarl the Biz Model The saying goes, "If something's not working, try something else." And clearly, when it comes to the financial services and retail industries' response to phishing, something's not working.
InternetNews November 15, 2010	Facebook Messages, the Next Step Beyond Email? Facebook unwraps a new system for collecting online communications in one unified format.
The Motley Fool February 24, 2006 Roy Lewis	The Electronic IRS The IRS is aggressively pushing to make more of its information available via the Internet. Here are a few highlights.
CRM March 13, 2015 Loren McDonald	Content (and Data) Is King of Email Marketing Combine triggered and 'white space' emails for a successful strategy.
HBS Working Knowledge March 7, 2005 Ann Cullen	How We Transformed the IRS Dealing with the Internal Revenue Service is no fun, but it used to be even worse. Former IRS commissioner Charles O. Rossotti tells how he braved the ultimate management challenge in his book, Many Unhappy Returns, and a Q&A.