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Bank Systems & Technology
January 1, 2007
Maria Bruno-Britz |
Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business..   |
Bank Systems & Technology
March 27, 2008
Sherree DeCovny |
Banks Struggle to Cross-Sell Online Recent studies reveal that many financial institutions still fail to fully leverage the online channel to sell and cross-sell products. |
U.S. Banker
July 2003
Holly Sraeel |
If Waiting were a Sport, Women Would Win Seventy-five percent of the workforce in banking is female, yet less than 25 percent of the C-suite is women. Why that is remains the subject of some debate. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks. |
Bank Technology News
October 2006 |
Rule #1: Innovation Is the Path To Long-Term Profitability The smartest commitment that financial organizations can make to profitability is to continuously innovate. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
CRM
September 2011
Leonard Klie |
Market Focus: Financial Services--Retail Banks Need an Overhaul Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
The Motley Fool
June 3, 2004
Alyce Lomax |
Neiman's in Style It seems a bit of a case of "same story, different day." Neiman Marcus Group joins the many upscale department store retailers that reported much better profits than they could muster this time last year. |
Wall Street & Technology
February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report. |
The Motley Fool
April 1, 2004
Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money. |
Bank Systems & Technology
February 21, 2008
Jim Eckenrode |
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution. |
Bank Systems & Technology
July 28, 2006
Katherine Burger |
Rude Awakening? It seems that amid the many missteps in the efforts to understand the implications of the 9/11 attacks and prevent future attacks, the banking industry stands apart as a model of competence, responsiveness and appropriate cooperation and compliance. |
U.S. Banker
May 2005
John Engen |
Brand Envy Lured by fat profits, new charters and technology, commercial companies are branching out into banking. But none has the potential to do more damage to banks than Wal-Mart. Can traditional banks compete with this retailer? |
Bank Technology News
May 2007
Larry Ponemon |
Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly. |
Bank Technology News
March 2007
Glen Fest |
Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers. |
BusinessWeek
January 12, 2004 |
Retail: This Rising Tide Won't Lift All Boats Tax cuts will fuel sales in the first half of 2004, but their impact will fade. Sustained growth may postpone coming mergers and bankruptcies. |
InternetNews
November 15, 2007
Kenneth Corbin |
AT&T, Qualcomm Hope to Cash in on Mobile Banking AT&T debuts a banking service, while Qualcomm snaps up a technology vendor. |
Bank Systems & Technology
May 21, 2007
Katherine Burger |
Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs. |
Bank Systems & Technology
April 28, 2008
Maria Bruno-Britz |
Analytics Are Becoming Increasingly Important Tools in Banks' Customer Retention Strategies Predictive analytics tools are helping banks understand customers' behaviors and meet their unique needs with tailored products and services, improving customer retention as a result. |
OCC Bulletin
January 4, 2002 |
Bank Secrecy Act/Anti-Money Laundering Interim Guidance on Compliance with the USA PATRIOT Act... |
BusinessWeek
November 20, 2006
Geri Smith |
In Mexico, Banco Wal-Mart Wal-Mart may soon get a bank license in Mexico, and that could have a huge impact on financial services. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
The Motley Fool
November 16, 2004
Seth Jayson |
Sad Saks The Alabama-based retailer posted a surprise loss today, blaming the late summer's Gulf Coast hurricanes, among other things. |
U.S. Banker
August 2005
Michael Grebb |
Climbing Another Ladder Rung Customers want speed and have no patience for inconsistency among channels. That's reason enough for banks to fully combine their silos once and for all. |
InternetNews
May 12, 2006
Ed Sutherland |
Consumers Losing Trust in Online Banking Stung by breaches of personal financial data, U.S. consumers are quickly withdrawing their confidence in online banking. |
The Motley Fool
February 5, 2009
Alyce Lomax |
A Dramatic January for Retail It shouldn't surprise anyone that January same-store sales data was dramatically bad for many retailers. Let's take a look -- there are some big losers, but surprisingly some big winners, too. |
Bank Technology News
June 2011
John Adams |
Security that Travels With You John Finley, a three-year Bank of the West vet, recently discussed the bank's plans, the utility of 'old school' SMS, and the portability of the handset as a security tool. |
U.S. Banker
February 2007
Kenneth A. Sawak |
Strategic Planning in Volatile Industry Conditions Banking industry executives struggle with strategic planning during volatile industry conditions. |
Bank Technology News
September 2001
Patricia A. Murphy |
Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude... |
Bank Technology News
May 2001
Maria Bruno |
E-Mania Takes Community Banks by Storm According to Grant Thornton, community banks must commit to big changes, or else... |
U.S. Banker
October 2001
Neckopulos & Pihl |
Challenge: Integrating the Channels Andersen Business Consulting says banks must integrate all delivery channels to be successful... |
The Motley Fool
August 11, 2004
Phil Wohl |
Federated's Slow Strides The nation's leading department store retailer pays off debt and raises guidance. |
The Motley Fool
November 21, 2006
Emil Lee |
Wal-Mart: The New Banking Monopoly? Why a Wal-Mart bank might benefit customers. |
BusinessWeek
November 11, 2010
Cotten Timberlake |
Holiday Windows: This Year the Fun Is Digital New York's big retailers are increasingly using high-tech window displays to lure holiday shoppers. |
Bank Technology News
November 2001
David Rountree |
Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities... |
U.S. Banker
November 2001
Mark Bruno |
First State Bank of Michigan Taps Horizon USA First State Bank signed a deal with Horizon USA, a Houston-based advertising and marketing firm, which designed 10 online banking kiosks, located in 10 of the bank's branch lobbies... |
Bank Technology News
April 2007
James Greene |
A Wealthier World Needs Rich Bank IT What will the world of financial services look like in 10 or 15 years? The general outlines are taking shape right now. Inevitably, technology will drive much of this change in the ways that banks do business. |
CRM
June 1, 2006
Phillip Britt |
Market Focus: Retail: How (and Where) May We Serve You? Retail consumers want to receive a high level of service regardless if they shop online, in a store, or some combination of channels. The retailers that recognize and meet this challenge of multichannel customer service are the ones that will get the best profit margins. |
Bank Systems & Technology
November 21, 2007
Jim Eckenrode |
Taking Its Lumps and Moving On Despite the subprime meltdown banks will continue to invest in certain IT areas, including front-end customer management systems, new-account opening processes, mobile banking and payments, and, of course, compliance. |
Bank Systems & Technology
August 30, 2005
Katherine Burger |
Shop Till You Drop? Not only will Wal-Mart eventually seek banking powers, its customers will want that to occur. And if it's not Wal-Mart, it will be Starbucks, Amazon, Whole Foods or some other entity that knows how to combine tech-savvy with customer insight and creativity. |
The Motley Fool
March 24, 2011
Gretchen Wilmoth |
Investing in Smaller Banking What affects will new regulations have on smaller banks? |
Bank Systems & Technology
June 26, 2006
Maria Bruno-Britz |
Lands of Opportunity The international opportunities for U.S. banks with the right IT and know-how can be huge, provided they follow the appropriate strategy. |
Bank Systems & Technology
June 26, 2006 |
Web Watch Consumers Want It Their Way... All Banking Is Local... Getting Out of the 1960s... Mapping Outbreaks... Seniors Logged On... etc. |
Bank Technology News
June 2011
Penny Crosman |
E-Coupons a Hit Among Mobile Banking Users New trends present a marketing opportunity for banks and retailers to deliver coupons and marketing messages by phone. |
Bank Systems & Technology
February 1, 2007
Jim Eckenrode |
2007 Bank Technology Forecast: Challenges and Opportunities Some of the more critical and far-reaching priorities bank technology and business leaders will need to address in 2007: fraud detection, security, analytics, and SOA technology. |
U.S. Banker
January 2002
Mark Bruno |
Not All Bad Yes, banks are firing thousands of employees. And yes, we're in a recession. But not all is bad. Some banks see this as the time to do some hiring... |
Finance & Development
September 1, 2002
Nsouli & Schaechter |
Challenges of the "E-Banking Revolution" Electronic banking is the wave of the future. It provides enormous benefits to consumers in terms of the ease and cost of transactions. But it also poses new challenges for country authorities in regulating and supervising the financial system and in macroeconomic policy. |
