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Insurance & Technology
February 1, 2006
Maria Woehr |
Convenience is Key Here is an interview with ING's COO on how technology supports all lines of business by providing convenience to ING's 200,000 points of distribution, including insurance agents, brokerage firms and third-party administrators.   |
CRM
July 2012
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Social Media Belongs in the Contact Center When marketing works with customer service, customers and enterprise benefit |
Insurance & Technology
March 16, 2010
Anthony O'Donnell |
Pegasystems Will Acquire Chordiant Software Under the terms of the agreement, Pegasystems will make a cash tender offer of $5.00 per share for all outstanding shares of Chordiant common stock for a total purchase price of up to approximately $161.5 million. |
Insurance & Technology
November 15, 2006
Maria Woehr |
Marketing On Demand ING U.S. Financial Services, part of ING Group, is giving its 48,000 life insurance agents and brokers the ability to personalize marketing materials with the launch of ING Life PromoCenter, a print-on-demand service that can be accessed through the carrier's Web portal. |
CRM
May 2013
Donna Fluss |
The Rise of Social Customer Care Best practices for staying on top of the new service landscape. |
Financial Planning
February 1, 2005
Jennifer A. Liptow |
On the Job Who's going where, when: Stuart Rogers has been named senior vice president of corporate... John Kennedy has joined New York-based AXA Distributors as senior vice president... etc. |
CRM
July 8, 2013 |
New Survey Highlights the Growth of Web Self-Service Web and mobile apps are gaining ground on interactive voice response systems as the self-service channel of choice. |
