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CIO
May 1, 2004
Richard Pastore |
Visible Courage CIOs needn't fear the full exposure transparency offers -- in the end, you find, the business appreciates being told the truth.   |
CIO
May 15, 2002
Eric Berkman |
How to Use Balanced Scorecard You can't tell when you're winning if you don't keep score. The Balanced Scorecard helps track your company's strategic hits and misses... |
CIO
March 15, 2003
Christopher Lindquist |
Three Questions with Robert Kaplan How does a "traditional" valuation methodology such as the Balanced Scorecard stand up to today's intense focus on financials? Its cocreator shares his thoughts on the state of the Scorecard. |
InternetNews
August 25, 2010 |
Visitors Value Transparency On Gov't Websites New survey of visitors to federal websites finds that the amount of information and ease of use of a website has a strong correlation to how much people trust the agency. |
CIO
June 1, 2005
Stephanie Overby |
Turning IT Doubters Into True Believers Too many business leaders have little faith in IT's ability to deliver value. To save themselves -- and their businesses -- CIOs must change that negative perception into a positive belief in IT as a strategic partner. |
CRM
August 31, 2010
Koa Beck |
Is a Transparent Government a Trusted One? ForeSee Results determines a consistent link between online transparency and citizens' trust of federal Web sites. |
Bank Systems & Technology
October 28, 2004
Katherine Burger |
Career Is Outstanding It wasn't long ago that people regularly joked about how CIO really stood for "Career is over." Today, even though accountability and transparency are the watchwords for any bank IT initiative, CIOs seem to be somewhat less vulnerable. |
CIO
May 1, 2012
Gary Beach |
How CIOs Can Stay Relevant in the Future Cloud computing and the consumerizaton of IT have pushed the CIO role into uncharted territory. CIOs better get focused on the future, or "CIO" may soon stand for "chief irrelevancy officer." |
Managed Care
September 2003
Judith A. Shutt |
Balancing the Health Care Scorecard A relatively new concept in strategic management provides a way to balance quality and customer satisfaction with costs and long-range goals. |
CIO
May 1, 2004
Stephanie Overby |
What It Means to Run IT Like a Business Evolving from a cost center, IT is taking on the character, rigor and practices of a business within a business. It won't be easy, but for CIOs it's a matter of survival. |
CIO
January 15, 2004 |
Federal CIOs: Vision vs. Reality During an October 2003 webcast on e-government sponsored by the Council for Excellence in Government, Steve Cooper, CIO of the Department of Homeland Security, was asked about the federal agency CIO role. |
CIO
October 28, 2013 |
Good Governance Is a Make-or-Break Factor for IT CIOs say that governance rules will ensure that IT initiatives are transparent, efficiently managed and provide maximum business impact. |
CIO
May 1, 2004
Alice Dragoon |
The Secret Weapon: Internal Marketing Marketing IT's achievements will improve its alignment, create transparency and might even help win approval for your next $2 million project. |
CIO
August 28, 2008
Michael Rapken |
How to Partner With the Business Reshape IT culture to partner strategically with the business. |
CIO
March 15, 2003
Chris Lofgren |
The Importance of Being Influential Schneider National's CEO says IT is too important to business today for the CIO to be seen but not heard. |
HBS Working Knowledge
February 2, 2004
Martha Lagace |
Mapping Your Corporate Strategy From the originators of the Balanced Scorecard system, Strategy Maps is a new book that explores how companies can best their competition. A Q&A with Robert S. Kaplan. |
CIO
November 30, 2009 |
Collaboration: Interaction Disconnect It is easier to set the goals for collaboration systems than to achieve the intended results. |
CIO
December 23, 2009
Martha Heller |
How IT is Set Up to Fail It's time to recognize the inherent CIO paradox and start fighting back. |
CIO
May 1, 2003
Mohanbir Sawhney |
How to Keep Your Customers Satisfied To learn if end users are happy, you have to ask the right people -- and the right questions. |
Wall Street & Technology
July 28, 2004
Gil Makleff |
Transparency in Tech Spending Transparency in spending corporate funds has been - until recently - "nice to have." The change from "nice to have" to "need to have now" has been well publicized, on the heels of fraud cases like those involving Enron and Worldcom, and it has crystallized in the form of the Sarbanes-Oxley Act of 2002. |
CIO
September 28, 2012 |
Big Value from Big Data How CIOs are expanding the benefits that business intelligence can bring the enterprise. |
CIO
October 29, 2014 |
CIOs Must Market IT's Value Why don't more CIOs make it a serious priority to market IT internally? Done well, it shows the business value of IT and gives visibility to top performers, says Adam Dennison. |
CIO
October 15, 2008
Robert Fecteau |
Teaching Future CIOs the Ropes The CIO of BAE Systems' Customer Solutions group shares his method for encouraging and training potential successors. |
CIO
May 1, 2004
Pastore & Ware |
The Best Best Practices CIO Research reveals the basic building blocks of IT as a business. |
Wall Street & Technology
August 22, 2005
Maria Wakem |
Restructuring Risk As new risks such as data loss and regulatory litigation continue to impact the financial services industry, what falls under the risk management umbrella is changing. |
HBS Working Knowledge
June 13, 2005
Jonathan Byrnes |
New CIO Role: Change Warrior Effective CIOs can move the rest of the company to do things differently. |
Managed Care
December 2007 |
Strong Support for Transparency, But Small Effect Expected on Costs Three quarters of health care leaders believe increased transparency -- the public reporting of quality and pricing by name of hospital, physician practice, or health care provider -- is essential to improve the performance of the United States' health care system, according to a survey. |
FAO Today
Jan/Feb 2008
Ramakrishnan & Frangulescu |
Are You Winning? Complement your Service Level Agreements by using a strategic sourcing scorecard. |
IndustryWeek
July 1, 2008
Nick Zubko |
Who's On HP's Short List? High-tech giant releases the names of its top suppliers to emphasize its supply chain visibility. |
CIO
May 1, 2006
David Rosenbaum |
Don't Leave Your People Behind As CIOs reinvent themselves and their IT departments to drive innovation, they must avoid alienating the people they depend on to make it all happen. |
CIO
June 9, 2010
Richard Pastore |
Want to Be a CIO? Be Prepared to Answer These Questions CEOs want to learn how much a potential CIO is focused on business strategy and market growth. If you want the job, be ready to answer these questions. |
HBS Working Knowledge
August 30, 2004
Robert S. Kaplan |
Mapping Your Board's Effectiveness To be effective, board members must understand their company's strategy. This Harvard professor offers methods for using the Balanced Scorecard and strategy maps to increase board power. |
CIO
April 1, 2001
Susannah Patton |
Michael Earl Read what a professor of information management at London Business School has to say about the changing role of the CIO... |
CIO
November 1, 2003
Elana Varon |
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support. |
Insurance & Technology
October 6, 2008
Nathan Conz |
2008's Elite 8 Describe the CIO of the Future What challenges will insurance CIOs of the next 10 years face? How will the role change? This year's Elite 8 honorees draw on their experience to answer the question: "What will the CIO job be 10 years from now?" |
CIO
July 1, 2005
Richard Pastore |
I.T. Energizer Energy provider Southern Company CFO Tom Fanning says it's a mistake to view IT as a cost center. He wants investment in new systems to power the bottom line. |
CIO
April 29, 2013
Adam Dennison |
Ramp Up Your IT Leadership Quotient Advice for aspiring CIOs: Sharpening your communications skills and raising your industry presence will put you on the path to a CIO job. |
Insurance & Technology
October 5, 2006
Barry Rabkin |
What Makes a Successful CIO? The CIOs who are most successful in the insurance industry are strong leaders and good businesspeople. |
CIO
April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. |
