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PC Magazine
April 6, 2004
Matthew P. Graven |
What to Do When Things Go Wrong Who can you turn to when something goes wrong with your computer?   |
PC World
August 1, 2000
Gregg Keizer |
PC Repair Undercover What if the odds of emerging from your doctor's office hale and hearty ran two-to-one against you? We'd be a nation swamped with shamans instead of surgeons. Fortunately, a visit to the doctor is generally nothing to fear. But your PC's trip to the repair shop may be another matter. |
PC World
June 2006
Jeff Bertolucci |
Never Call Tech Support Again! Why suffer though hours on hold when you can solve the problem yourself? Whether your PC won't boot, keeps crashing, is infested with adware, or can't get to the Net, we'll help you fix it. |
PC World
July 2004
Michael Desmond |
Misadventures in Tech Support As companies move service offshore and online, are you still being served? We went undercover to put major PC, software, and ISP vendors to the test. Not everyone gets a passing grade. |
PC World
May 24, 2007
Christopher Null |
How to Survive the Worst PC Disasters Can't get your PC to boot? Or just sent your boss a really embarrassing e-mail? Here's how to recover from these and ten other potential catastrophes. |
PC World
May 2005
Scott Spanbauer |
It's Time to Update Your Internet Security Arsenal Every tool you need to secure your Windows PC is free on the Internet. Here's where they are. |
PC Magazine
March 2, 2004
Janet Rubenking |
Identity Theft: What, Me Worry? There are ways to minimize the risk of ID theft. If you have time to balance your checkbook, shop online, or apply for a passport, you have time to check up on your personal information and take action if something's amiss. |
PC Magazine
July 26, 2007
Neil J. Rubenking |
STOPzilla 5.0 When you hear the name STOPzilla, you expect a 50-meter-tall security behemoth that incinerates spyware with devastating atomic breath. Not so much. |
PC World
November 2001
Anne Kandra |
Consumer Watch: On-Site? Next Day? No Way! Getting your PC manufacturer to make a house call can be a real chore... |
PC World
September 2005
Scott Spanbauer |
Wipe Out Windows Annoyances Banish the worst glitches, time-wasters, and irritations in the Windows XP with these 29 tips. Plus: Get the scoop on Windows' biggest rivals. |
PC World
May 2004
Anne Kandra |
Avoid Helping Your Friends and Family! Sick of spending hours fixing other folks' PCs? Dodge the job--nicely. |
PC World
July 2003
Scott Spanbauer |
Pest Zappers More utilities than ever claim to vanquish viruses and smash spyware. Our tests prove they're not all created equal. |
PC Magazine
August 3, 2004 |
Keep Your PC Safe Learn to wield your firewall, antivirus, and antispyware tools expertly; don't give up your PC without a fight. |
PC World
April 2005
Mary Landesman |
Spyware Stoppers Renegade programs can slip onto your system in an instant -- and they can be maddeningly difficult to banish. Our tests reveal the most powerful tools for fighting back. |
PC Magazine
February 15, 2006
Neil J. Rubenking |
Laplink PCdefense LapLink's PCdefense combines security with backup, but the security doesn't succeed. |
PC World
March 2005
Lincoln Spector |
Windows Rejuvenated! Is your aging Windows machine slowing down? Getting creaky? Just plain showing its age? Here's how to make it work the way it did fresh out of the box. |
PC World
December 2004
Andrew Brandt |
Poor Defenders Some anti-spyware companies use confusing ads, and our tests show their $20-$60 products are less effective than free competitors. |
PC World
August 2004
Laurianne McLaughlin |
The Best Free Software 94 tools and sites that help you work smarter, communicate better, and have more fun--all great, and all gratis. |
PC World
January 2005
Kirk Steers |
Five-Minute Fixes Rapid relief for balky PCs, stuck Windows, stalled networks, recalcitrant printers, and your other everyday computing hassles. |
PC Magazine
September 28, 2005
Steinhart & Rubenking |
Free Software: Good, For Nothing Ad-Aware SE Personal 1.06... Microsoft Windows AntiSpyware... Spybot Search & Destroy... |
PC Magazine
June 19, 2005 |
Weeding Out Spies When it comes to antispyware, the ability to clean those nasty programs out of your system is priority number one. Here are some reviews of antispy software: Spy Sweeper... Spyware Doctor... etc. |
PC Magazine
November 2, 2005
Michael J. Steinhart |
Maximum Security: 94 Essential Tips for Staying Safe Dozens of our best security tips and pointers, broken down by category: system, networking and wireless, e-mail, Web surfing, malware, and mobile. |
PC World
June 2004
Mary Landesman |
Bigger Threats, Better Defense Tests of 16 security tools, including firewalls, antivirus software, and anti-spyware programs, that aim to foil worms, viruses, spies, and hackers. |
BusinessWeek
August 9, 2004
Kate Murphy |
Techies: A User's Guide A few simple steps for finding qualified computer repair people. |
PC World
December 2000
Anne Kandra |
Consumer Watch: Help Without the Hold Music Will Web-based tech support live up to the industry's breathless assurances? Initial signs look promising. But customers are so fed up with being on hold, almost anything would be an improvement... |
PC Magazine
February 1, 2006
Pike & Rubenking |
Antispyware Aluria Anti-Spyware 4.0... Microsoft Windows AntiSpyware (MWAS)... Symantec's Norton Internet Security 2005 AntiSpyware Edition (NIS+)... Spy Sweeper 4... Spybot Search & Destroy 1.4... PC Tools Spyware Doctor 3.2... etc. |
PC World
January 2005
Andrew Brandt |
Kill Really Stubborn Spyware With This Tool If you want to get rid of spyware permanently, who you gonna call? HijackThis. |
PC Magazine
June 25, 2007
Neil J. Rubenking |
System Shield 3 Internet Security Don't rely on this suite to handle your computer's security... Norton 360... Outpost Security Suite Pro... |
PC Magazine
June 12, 2006
Neil J. Rubenking |
ZoneAlarm Internet Security Suite 6.5 Services and resources for identity-theft prevention expand the popular ZoneAlarm suite. |
PC World
November 2005
Mary Landesman |
Best Defenders No, you don't need to put up with PC-clogging, privacy-invading spyware. New and potent tools for killing it dead. Spy Sweeper 4.0... Platinum Internet Security 2005... McAfee AntiSpyware 2006... CounterSpy 1.029... Interview with Gregor Freund on the future of spyware... |
PC Magazine
October 5, 2006
Neil J. Rubenking |
Trend Micro Internet Security 2007 Trend Micro Internet Security 2007 still can't cure everything that ails your machine, but low price and online extras may make it an attractive option for some. |
PC World
March 20, 2007
Steve Bass |
How to Free Your PC From Spyware Use these cheap and no-cost tools to boot even really stubborn malware. |
PC Magazine
July 25, 2006
Neil J. Rubenking |
ewido anti-spyware 4.0 Grisoft's ewido anti-spyware 4.0 costs the same as programs that do a much better job. Some recommend using the scan-only free version as a second opinion, but it flopped in my tests. |
PC Magazine
February 21, 2006
Neil J. Rubenking |
Spyware Doctor 3.5 PC Tools has ratched up its antispyware's power in several areas, but you won't even see the most important enhancements... Trend Micro PC-Cillin Internet Security suite... ZeroSpyware... |
PC World
October 2002
Kirk Steers |
Keep Your Hardware Upgrades Hassle-Free Upgrade your hardware the right way with these seven tips; a freebie from Intel identifies your PC's CPU. |
Entrepreneur
February 2007
Amanda C. Kooser |
Remote Control Use a virtual repairman for your IT needs. |
PC World
January 2, 2008
Dan Tynan |
Bringing Broken Gadgets Back From the Dead I was facing the age-old problem: Fix my dying gadget to squeeze another year out of it, or bite the bullet and pay full freight for a new one. |
PC Magazine
July 6, 2007
Neil J. Rubenking |
Ad-Aware 2007 Pro The new version of Ad-Aware is faster and prettier, but the retooled version of this ground-breaking antispyware app can't handle the worst spyware threats lying in wait for you on the Internet. |
PC Magazine
August 17, 2004 |
Degunking Your PC Here are five ways to rid your PC of digital "gunk" and make it run faster and better. |
PC World
March 2003
Luhn & Steers |
20 Tools for Trouble-Free Computing Want to make everyday tasks easier, safer -- even more entertaining? These no-hassle utilities do the job right. |
PC World
March 2003
Steve Bass |
A Boot Full of Windows Wonders What will you do with all the time these downloads save you? |
PC Magazine
May 24, 2007
Neil J. Rubenking |
Outpost Security Suite Pro The old-school firewall is powerful, but Outpost Security Suite Pro's other components are a mixed bag... ZoneAlarm 7... |
PC Magazine
June 21, 2005 |
Ad-Aware SE Plus 1.06 The new version of Ad-Aware is a significant upgrade... Microsoft Windows Anti-Spyware does a decent job of removing spyware, but does not block spyware well... Norton Internet Security is ambitious but fails... etc. |
PC Magazine
March 7, 2007
Neil J. Rubenking |
Security Super Guide The best ways to protect your PC, and your identity. |
PC Magazine
November 1, 2005
Neil J. Rubenking |
ZoneAlarm Anti-Spyware Despite superb firewall protection, we can't recommend ZoneAlarm Anti-Spyware as a spyware solution. |
BusinessWeek
October 4, 2004
Toddi Gutner |
What's Lurking in Your PC? Because it's so new and still evolving, many computer users don't understand spyware. Here's a quick tutorial to bring you up to date on this insidious problem. |
PC Magazine
August 30, 2006
Michael J. Miller |
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever. |
PC World
December 2004
Rex Farrance |
Lavasoft Offers Worthy Ad-Aware Update Enhanced edition of the popular free anti-spyware utility justifies its $27 price. |
PC Magazine
March 21, 2007
Neil J. Rubenking |
Spyware Doctor with AntiVirus 5.0 From-scratch rewrite has the virtues and problems of a brand-new program. |
PC World
January 2006
Edward N. Albro |
Why Isn't Tech Support Getting Better? The reliability of tech products is improving, but the quality of service isn't. |
