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Bank Systems & Technology November 1, 2006 Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
U.S. Banker May 2011 Matthew de Paula |
New Adventures in Branch Banking More banks are thinking about not just how to redesign their branches, but how to redesign their entire branch experience. |
Entrepreneur December 2001 Scott S. Smith |
Attention, Shoppers! Paco Underhill knows what they look at, what they buy and why, so get ready to put a huge dent in the concept of customers' free will... |
Entrepreneur July 2004 Gwen Moran |
The Inside Scoop One expert's take on today's retail scene. |
U.S. Banker May 2008 Anthony Malakian |
Creating a Haven of Comfort For the Rich to Do Business The mass affluent expect a branch to be as progressively designed as their home. |
Bank Technology News August 2006 |
Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers. |
Bank Systems & Technology October 28, 2004 Ivan Schneider |
Here Today ... Everywhere Tomorrow The availability of low-cost technology is driving consumer demand for high-tech branches, and banks are getting the message. |
Bank Technology News July 2006 John Adams |
Measuring Branch Performance: Taking The Guess Out Of The Gaps Deciding how to rate a branch's bottom line can be sticky for banks. Can a Canadian firm's "blueprint" tool bring a distant footprint into focus? |
Inc. February 2004 Nicole Gull |
Talking Shops Shopping maven Paco Underhill on how malls can save themselves. Ideas to increase revenue in the obsolete malls of today. |