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CRM
November 1, 2006 |
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc.   |
Science News
January 8, 2005
Ivars Peterson |
Going with the Crowd A statistician has created a simulation to help explain why some restaurants draw a crowd while neighboring establishments may not. |
Entrepreneur
February 2003
Jacquelyn Lynn |
You Are What They Eat A how-to for the budding restaurateur |
CRM
June 18, 2015
Michael Cholak |
Just How Important Is Customer Service to Customer Loyalty? It turns out other factors are bigger. But here's why it matters. |
CRM
August 2003
Paul Greenberg |
Customer Loyalty? Get Over It. Customer Satisfaction? Way To Go. True loyalty is rarely attainable, so set your sights on something within reach: satisfaction. |
CRM
September 1, 2007
Woody Driggs |
The True Drivers of Loyalty It is a mistake to think that loyalty is all about improving customer satisfaction. |
CIO
May 1, 2003
Mohanbir Sawhney |
How to Keep Your Customers Satisfied To learn if end users are happy, you have to ask the right people -- and the right questions. |
National Real Estate Investor
October 1, 2006
Beth Mattson-Teig |
Hungry for Restaurants Traditionally, buyers have shied away from restaurants because of the highly specialized use of the real estate. But that is no longer the case. In fact, restaurants are in huge demand among both individual and institutional investors. |
The Motley Fool
May 3, 2011
Jim Royal |
Things Are Looking Pink for Restaurants The National Restaurant Association's Restaurant Performance Index for March indicates that the economic health of U.S. eateries improved sequentially, largely because of improvements in same-store sales and traffic. |
Entrepreneur
August 2001
Devlin Smith |
Cash Course The millionaire club grows every year -- just think of a franchise as the secret handshake that gets you in... |
Investment Advisor
May 1, 2011
Jeff Joseph |
An Appetizing Investment: Second Course If you advise a high-net-worth clientele, it is nearly inevitable that one of your clients will be pitched to invest in a restaurant startup by a friend or family member. |
Investment Advisor
April 1, 2011
Jeff Joseph |
An Appetizing Investment Encouraging your client to walk away from a restaurant investment could be a mistake. |
PHONE+
Don Farrell |
Use the 3 Rules in Loyalty Sales Calling, Drive the Greatest Revenue Results Loyalty, vs. any other adjective or adverb you can come up with, is the best way to approach selling your potential clients for immediate and long-term results. |
Commercial Investment Real Estate
May/Jun 2003
William M. Kotis III |
New Restaurant Trends Provide Entree Into Local Markets U.S. restaurants are a significant part of the economy and a major retail real estate component. To break into this potentially lucrative market, brokers should be aware of current industry trends and learn strategies for marketing sites to restaurant companies. |
Entrepreneur
April 2008 |
Finders Keepers Don't let your winning concept make its way into someone else's restaurant. Here's how to hold on to what's yours. |
Job Journal
August 27, 2006
Julia Hollister |
Exceptional Restaurant Careers Take Years of Preparation How do career-minded people get started and progress in the restaurant field? By plan on years of working their way up before they bring home the gravy. |
Job Journal
September 4, 2005
Julia Hollister |
Quality Restaurant Service If you're looking for success in the restaurant business, as an owner or an employee, remember that quality service has to be on the menu. |
