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InternetNews July 19, 2005 David Needle |
Siebel Scores High CRM Marks Forrester Research recognizes Siebel Systems' performance in the CRM market despite a tough year in other areas. |
InternetNews September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
InternetNews December 17, 2004 Sean Michael Kerner |
Siebel Helps Customers With Latest Buy Siebel Systems announced this morning that it has signed a definitive agreement to purchase e-billing provider edocs. |
CRM December 1, 2005 Coreen Bailor |
Consultants Are Standing By Siebel and Oracle consultancy partners try to relieve customer headaches. Some partners are concentrating on educating customers and helping to ease the anticipated transition through the acquisition. |
CRM March 1, 2004 Lisa Picarille |
CRM Helps Professional Services Firms Obey the Law When professional services firms purchase CRM systems, they want those systems up-to-date in terms of compliance and the flexibility to conform to future laws and regulations. |
CRM August 2010 William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
InternetNews October 5, 2004 Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
CRM September 2007 |
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. |
CRM October 1, 2007 Coreen Bailor |
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. |
InternetNews December 22, 2005 Jim Wagner |
Green Light For Siebel-Oracle Merger The European Commission said a merged Oracle/Siebel offering wouldn't impede effective competition in its member countries and gave the purchase its blessing today. |
InternetNews December 8, 2004 Jim Wagner |
Siebel Infuses SMBs with CRM The company's partner program aims to fill in customer relationship management holes that other vendors aren't. |
CRM February 1, 2007 Colin Beasty |
Market Focus: Professional Services: Servicing the Law Companies are now paying CRM vendors for complete comprehension when it comes to regulatory software products. Top 3 Vendors in Professional Services: LexisNexis Interface... Siebel... PeopleSoft... |
CRM September 2003 Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
InternetNews January 20, 2004 Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
CRM December 2003 Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM July 1, 2004 |
Heard and Overheard Quotations about CRM. |
CRM November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
InternetNews September 13, 2005 Jim Wagner |
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. |
CRM April 1, 2004 Ginger Conlon |
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. |
CRM December 1, 2005 |
Quotables: All About Oracle Culled observation and opinion from: Marshall Lager, senior writer, CRM magazine... Larry Ellison, CEO, Oracle... Tom Siebel, cofounder and chairman of the board, Siebel Systems... etc. |
CRM July 1, 2004 Ginger Conlon |
CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies. |
InternetNews April 29, 2005 Colin C. Haley |
Report: Oracle in Talks to Buy Siebel The enterprise software maker is reportedly in talks to buy the CRM specialist in a deal that could be worth $5B. |
The Motley Fool October 4, 2004 W.D. Crotty |
Siebel's Not Worth the Risk Siebel's preliminary earnings forecast is encouraging, but the stock is not cheap. |
InternetNews May 25, 2004 Clint Boulton |
Siebel Exec Proposes 'Customer-driven Enterprise' A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill customers' needs. |
CRM April 13, 2004 Ginger Conlon |
People Are the Most Important Part of the CRM Equation Customer focus starts at the very top of the organization. |
CRM June 30, 2010 Lauren McKay |
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. |
CRM March 1, 2004 Ginger Conlon |
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology |
IndustryWeek February 1, 2002 Doug Bartholomew |
CEO Of The Year -- The King Of Customer Tom Siebel's obsessions with customer service and technology have led to the founding of a successful company and a burgeoning industry... |
CRM December 1, 2005 Alexandra DeFelice |
Oracle and Siebel: What Does It Mean for Customers? End-users are looking for answers as they wait for the planned acquisition to close. |
CRM April 1, 2006 Alexandra DeFelice |
SAP's On-Demand Vision What can customers gain from the software giant's hosted offering? |
InternetNews April 4, 2006 Michael Hickins |
SAP Takes Compliance Partner In-House SAP acquired its compliance software partner Virsa for an undisclosed sum and is taking some of its budding product plans for compliance in-house. |
InternetNews October 17, 2005 Colin C. Haley |
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. |
Knowledge@Wharton |
Tom Siebel on CRM, ERM and Homeland Security When Siebel's people came up with a web-based package of programs to tackle tasks such as communicating to workers, training them, connecting them to tech support, helping them collaborate and managing their performance, he realized he was staring at a piece of the company's future... |
CRM May 1, 2006 |
destinationCRM Dashboard It's Siebel in the Service and Support Leader Corner... CRM Will Sustain Its Uptake... SAS Buys a Build Out in the MRM Market... Decisions, Not Data, Drive CRM Improvements... Siebel and SAP Dominate Western European CRM... etc. |
InternetNews December 14, 2004 Michael Singer |
Oracle Rivals Circle the Wagons The greatest impact of the Oracle/PeopleSoft merger may be its effect on other software companies, not customers. |
CRM January 2012 Donna Fluss |
Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy. |
InternetNews May 3, 2004 Susan Kuchinskas |
Siebel Steps Down as CEO; Shuffle at IBM The CRM leader will relinquish the CEO role to an executive of long-time partner IBM, while Big Blue's CFO John Joyce is headed for Global Services. |
CRM April 1, 2003 Erika Rasmusson |
Are CRM Consultants Objective? In the current market of integrators owning shares in vendors, companies need to be aware of the basis for some recommendations. |
CRM May 2004 Emmy Favilla |
Who's Who in CRM The full Who's Who in CRM list, including Oracle's CEO Larry Ellison. |
CRM January 21, 2005 Jason Compton |
Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005. |
CRM April 1, 2004 Martin Schneider |
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. |
Knowledge@Wharton |
How Siebel Systems Found Its Groove Siebel Systems, the world's leading provider of customer relationship management (CRM) software, hardly seems to have missed a step since 1993... |
CRM December 1, 2005 Marshall Lager |
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? |
CRM May 1, 2008 |
destinationCRM Dashboard: May 2008 Essential strategies to improve customer experience... The future of ECM is simplicity... Oracle finally says "see ya" to "Siebel" for on demand CRM... |
InternetNews January 11, 2005 Jim Wagner |
Siebel Updates Hosted CRM Software The CRM vendor is tackling the verticals with OnDemand software catering to industry-specific markets. |
CRM October 2012 Leonard Klie |
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. |
CRM April 2004 Martin Schneider |
Breaking From Tradition No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers implement their CRM systems. |
CRM April 2004 Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
CRM August 27, 2003 Ginger Conlon |
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. |
CRM September 1, 2007 Coreen Bailor |
Sizing Up the CRM Situation Software-as-a-service, focus on customer retention and acquisition, and verticalization are factors enabling the market's healthy growth. |