Similar Articles |
|
The Motley Fool September 19, 2007 Tom Taulli |
IPO Invasion of the On-Demand Operators The global market for on-demand enterprise software was about $4 billion in 2006, and it's expected to grow to $14.5 billion in 2011. The next generation of software players are prepping for public offerings. Investors, take note. |
CIO November 14, 2012 Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
InternetNews June 22, 2004 Susan Kuchinskas |
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. |
The Motley Fool January 25, 2005 Dave Marino-Nachison |
The Complexities of Offshoring The decision to outsource and offshore is more complicated than just counting costs, as evidenced in Sykes Enterprises, the business process outsourcing services company. |
CFO March 1, 2008 Kate O'Sullivan |
Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off. |
Bank Systems & Technology January 5, 2009 Orla O'Sullivan |
Offshoring of Bank IT Jobs Looks Likely to Rise in 2009 Offshoring has become the favorite buzzword of today's bank CIO, replacing "reengineering" from 10 years ago. For IT staff, either can amount to being laid off. |
InternetNews June 8, 2004 Kevin Newcomb |
Salesforce.com Hits Bump on Road to IPO Excessive media coverage has caused the on-demand CRM provider to delay its offering, but the road to an IPO has now been cleared. |
Wall Street & Technology November 29, 2004 Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. |
CRM December 2004 Jason Compton |
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. |
The Motley Fool June 17, 2004 Selena Maranjian |
Is Outsourcing Overblown? Maybe Americans aren't losing as many jobs overseas as we first thought. |
The Motley Fool July 9, 2004 Selena Maranjian |
Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered. |
Wall Street & Technology March 19, 2007 Paul McDougall |
Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
CRM March 1, 2008 Christopher Musico |
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. |
CFO June 1, 2004 Kris Frieswick |
The Backlash The only thing that will make the furor over offshoring worse is hiding from it. |
CIO September 9, 2010 Michael Overly et al. |
Offshoring: Ways to Reduce Your Risks When Congress, States Threaten Restrictions Proposed bills in Congress and in state legislatures aim to discourage offshoring, but you can use your contracts to reduce the risk to your company if such measures are enacted. |
CIO January 1, 2002 Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
CRM September 1, 2004 Joshua Weinberger |
Hot Seat: Will Price Win the Battle for the Customer? In the CRM service industry, which preaches to companies "sell on service, not price," price points are becoming hotly contested as hosted and on-demand offerings multiply. |
Global Services May 5, 2008 Adyasha Sinha |
The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination |
CRM November 3, 2003 Martin Schneider |
News in Brief A report by Aberdeen Group says that more companies are taking a serious look at the hosted model... the worldwide analytic applications software market is forecast to reach more than $4.8 billion by 2007... financial services firms need to invest in next generation CRM technology... etc. |
Global Services December 7, 2008 Neeraja Kandala |
Global Legal-Services Market: Crisis Creates New opportunities Offshore legal services industry has been reporting over 40 percent growth annually and we can expect an even higher than average growth over the next two years. |
InternetNews September 30, 2004 Michael Singer |
Salesforce.com Tackles Outsourcing On Demand The San Francisco-based firm debuted a new on-demand business model it calls Supportforce.com. The goal is to address the growing number of companies that are outsourcing their customer service divisions. |
CIO May 12, 2009 Stephanie Overby |
The Truth About Obama's "Tax on Outsourcing" Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions. |
CRM May 2012 Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
CIO June 15, 2004 Ben Worthen |
Regulations: What to Worry About As the offshoring debate heats up, CIOs are scrambling to meet the demands of current and pending legislation. Here's what's real, what's not and how to cope. |
The Motley Fool September 23, 2004 Rich Smith |
GE to Sell "Outhouse" One of the pioneers of offshoring intends to sell off its Delhi-based call centers to any bidder that can come up with the $1 billion asking price. |
CFO March 17, 2003 Laton McCartney |
A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. |
CFO June 1, 2004 Roy Harris |
Making It Work How to avoid some common offshoring blunders -- and what to do when you can't. |
CFO June 1, 2004 Durfee & O'Sullivan |
Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies. |
CRM December 1, 2005 |
destinationCRM Dashboard Salesforce.com's On-Demand Dream... Online Retail Sales Won't Stop Growing... CRM New License Revenue Grows Again... Cognos 8 Highlights Simplicity... Losing the Offshoring War... Attrition and Training... |
CRM May 2008 Christopher Musico |
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. |
Global Services November 5, 2007 Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
Wall Street & Technology April 27, 2004 Ivy Schmerken |
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? |
Bank Technology News May 2004 Holly Sraeel |
Risky, Rewarding And Very Politically Charged For most Americans, the issue during this presidential run is the economy, and--like it or not--offshoring, though not new among financial firms, figures into this in the minds of many voters. |
Global Services December 2, 2008 Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
InternetNews November 11, 2004 Jim Wagner |
Report: Challenging IT in 2005 IDC Research this week published a white paper that reveals the trends expected to impact IT spending next year. |
InternetNews April 2, 2004 Colin C. Haley |
American Firms Pitch 'In-sourcing,' 'Onshoring' As overseas options increase, U.S.-based contract software development firms are highlighting quality and security to potential enterprise customers. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
CRM December 20, 2004 Jason Compton |
How to...Avoid CRM Upgrade and Replacement Mistakes in 5 Steps The worst thing is to take away an application salespeople are using and liking. Before committing to change, consider the following tips. |
PC World April 2004 Anne Kandra |
When Help Is Half a World Away Some PC users complain about overseas tech support representatives. |
InternetNews June 15, 2005 Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
Bank Technology News August 2003 Karen Krebsbach |
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas |
InternetNews February 8, 2008 Judy Mottl |
Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S. |
InternetNews March 26, 2004 Sharon Gaudin |
Gartner: 1/4 of U.S. IT Jobs Offshored by 2010 Six years from now, one quarter of traditional U.S. IT jobs will be done offshore, in countries like India and China, according to new predictions from researchers at one of the top industry analyst firms. |
InternetNews April 21, 2004 Susan Kuchinskas |
Salesforce.com Tees up IPO Price The on-demand applications provider files to offer 10 million shares, and adds a poison pill provision. |
CIO January 1, 2003 Stephanie Overby |
Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects. |
CIO April 15, 2006 Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
Bank Technology News May 2004 Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
CIO March 15, 2004 Edited by Elana Varon |
Debate Brews Over Jobs - Washington Watch Legislation targeting offshore outsourcing and a plan by president bush to welcome more foreign labor are fanning the election-year debate over jobs--and sending a mixed message to cios who are trying to develop outsourcing plans. |