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The Motley Fool
September 19, 2007
Tom Taulli
IPO Invasion of the On-Demand Operators The global market for on-demand enterprise software was about $4 billion in 2006, and it's expected to grow to $14.5 billion in 2011. The next generation of software players are prepping for public offerings. Investors, take note. mark for My Articles similar articles
CIO
November 14, 2012
Stephanie Overby
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation mark for My Articles similar articles
InternetNews
June 22, 2004
Susan Kuchinskas
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. mark for My Articles similar articles
The Motley Fool
January 25, 2005
Dave Marino-Nachison
The Complexities of Offshoring The decision to outsource and offshore is more complicated than just counting costs, as evidenced in Sykes Enterprises, the business process outsourcing services company. mark for My Articles similar articles
CFO
March 1, 2008
Kate O'Sullivan
Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off. mark for My Articles similar articles
Bank Systems & Technology
January 5, 2009
Orla O'Sullivan
Offshoring of Bank IT Jobs Looks Likely to Rise in 2009 Offshoring has become the favorite buzzword of today's bank CIO, replacing "reengineering" from 10 years ago. For IT staff, either can amount to being laid off. mark for My Articles similar articles
InternetNews
June 8, 2004
Kevin Newcomb
Salesforce.com Hits Bump on Road to IPO Excessive media coverage has caused the on-demand CRM provider to delay its offering, but the road to an IPO has now been cleared. mark for My Articles similar articles
Wall Street & Technology
November 29, 2004
Jim Middlemiss
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. mark for My Articles similar articles
CRM
December 2004
Jason Compton
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. mark for My Articles similar articles
The Motley Fool
June 17, 2004
Selena Maranjian
Is Outsourcing Overblown? Maybe Americans aren't losing as many jobs overseas as we first thought. mark for My Articles similar articles
The Motley Fool
July 9, 2004
Selena Maranjian
Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered. mark for My Articles similar articles
Wall Street & Technology
March 19, 2007
Paul McDougall
Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years. mark for My Articles similar articles
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. mark for My Articles similar articles
CRM
March 1, 2008
Christopher Musico
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. mark for My Articles similar articles
CFO
June 1, 2004
Kris Frieswick
The Backlash The only thing that will make the furor over offshoring worse is hiding from it. mark for My Articles similar articles
CIO
September 9, 2010
Michael Overly et al.
Offshoring: Ways to Reduce Your Risks When Congress, States Threaten Restrictions Proposed bills in Congress and in state legislatures aim to discourage offshoring, but you can use your contracts to reduce the risk to your company if such measures are enacted. mark for My Articles similar articles
CIO
January 1, 2002
Tom Field
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. mark for My Articles similar articles
CRM
September 1, 2004
Joshua Weinberger
Hot Seat: Will Price Win the Battle for the Customer? In the CRM service industry, which preaches to companies "sell on service, not price," price points are becoming hotly contested as hosted and on-demand offerings multiply. mark for My Articles similar articles
Global Services
May 5, 2008
Adyasha Sinha
The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination mark for My Articles similar articles
CRM
November 3, 2003
Martin Schneider
News in Brief A report by Aberdeen Group says that more companies are taking a serious look at the hosted model... the worldwide analytic applications software market is forecast to reach more than $4.8 billion by 2007... financial services firms need to invest in next generation CRM technology... etc. mark for My Articles similar articles
Global Services
December 7, 2008
Neeraja Kandala
Global Legal-Services Market: Crisis Creates New opportunities Offshore legal services industry has been reporting over 40 percent growth annually and we can expect an even higher than average growth over the next two years. mark for My Articles similar articles
InternetNews
September 30, 2004
Michael Singer
Salesforce.com Tackles Outsourcing On Demand The San Francisco-based firm debuted a new on-demand business model it calls Supportforce.com. The goal is to address the growing number of companies that are outsourcing their customer service divisions. mark for My Articles similar articles
CIO
May 12, 2009
Stephanie Overby
The Truth About Obama's "Tax on Outsourcing" Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions. mark for My Articles similar articles
CRM
May 2012
Donna Fluss
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. mark for My Articles similar articles
CIO
June 15, 2004
Ben Worthen
Regulations: What to Worry About As the offshoring debate heats up, CIOs are scrambling to meet the demands of current and pending legislation. Here's what's real, what's not and how to cope. mark for My Articles similar articles
The Motley Fool
September 23, 2004
Rich Smith
GE to Sell "Outhouse" One of the pioneers of offshoring intends to sell off its Delhi-based call centers to any bidder that can come up with the $1 billion asking price. mark for My Articles similar articles
CFO
March 17, 2003
Laton McCartney
A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. mark for My Articles similar articles
CFO
June 1, 2004
Roy Harris
Making It Work How to avoid some common offshoring blunders -- and what to do when you can't. mark for My Articles similar articles
CFO
June 1, 2004
Durfee & O'Sullivan
Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies. mark for My Articles similar articles
CRM
December 1, 2005
destinationCRM Dashboard Salesforce.com's On-Demand Dream... Online Retail Sales Won't Stop Growing... CRM New License Revenue Grows Again... Cognos 8 Highlights Simplicity... Losing the Offshoring War... Attrition and Training... mark for My Articles similar articles
CRM
May 2008
Christopher Musico
And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race. mark for My Articles similar articles
Global Services
November 5, 2007
Singh & Puryear
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. mark for My Articles similar articles
Wall Street & Technology
April 27, 2004
Ivy Schmerken
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? mark for My Articles similar articles
Bank Technology News
May 2004
Holly Sraeel
Risky, Rewarding And Very Politically Charged For most Americans, the issue during this presidential run is the economy, and--like it or not--offshoring, though not new among financial firms, figures into this in the minds of many voters. mark for My Articles similar articles
Global Services
December 2, 2008
Phil Fersht
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. mark for My Articles similar articles
InternetNews
November 11, 2004
Jim Wagner
Report: Challenging IT in 2005 IDC Research this week published a white paper that reveals the trends expected to impact IT spending next year. mark for My Articles similar articles
InternetNews
April 2, 2004
Colin C. Haley
American Firms Pitch 'In-sourcing,' 'Onshoring' As overseas options increase, U.S.-based contract software development firms are highlighting quality and security to potential enterprise customers. mark for My Articles similar articles
Bank Systems & Technology
August 1, 2007
Nancy Feig
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. mark for My Articles similar articles
Insurance & Technology
February 19, 2004
Julie Gallagher
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. mark for My Articles similar articles
CRM
December 20, 2004
Jason Compton
How to...Avoid CRM Upgrade and Replacement Mistakes in 5 Steps The worst thing is to take away an application salespeople are using and liking. Before committing to change, consider the following tips. mark for My Articles similar articles
PC World
April 2004
Anne Kandra
When Help Is Half a World Away Some PC users complain about overseas tech support representatives. mark for My Articles similar articles
InternetNews
June 15, 2005
Susan Kuchinskas
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. mark for My Articles similar articles
Bank Technology News
August 2003
Karen Krebsbach
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas mark for My Articles similar articles
InternetNews
February 8, 2008
Judy Mottl
Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S. mark for My Articles similar articles
InternetNews
March 26, 2004
Sharon Gaudin
Gartner: 1/4 of U.S. IT Jobs Offshored by 2010 Six years from now, one quarter of traditional U.S. IT jobs will be done offshore, in countries like India and China, according to new predictions from researchers at one of the top industry analyst firms. mark for My Articles similar articles
InternetNews
April 21, 2004
Susan Kuchinskas
Salesforce.com Tees up IPO Price The on-demand applications provider files to offer 10 million shares, and adds a poison pill provision. mark for My Articles similar articles
CIO
January 1, 2003
Stephanie Overby
Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects. mark for My Articles similar articles
CIO
April 15, 2006
Stephanie Overby
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. mark for My Articles similar articles
Bank Technology News
May 2004
Karen Krebsbach
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. mark for My Articles similar articles
CIO
March 15, 2004
Edited by Elana Varon
Debate Brews Over Jobs - Washington Watch Legislation targeting offshore outsourcing and a plan by president bush to welcome more foreign labor are fanning the election-year debate over jobs--and sending a mixed message to cios who are trying to develop outsourcing plans. mark for My Articles similar articles