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CRM
May 1, 2003
Martin Schneider |
News in Brief Forty-two percent of the total number of CRM software licenses bought by businesses goes unused, a recent Gartner survey reveals... Lending more credence to the hosted CRM model, Salesforce.com CEO Mark Benioff announced the company's profitability... etc.   |
CRM
November 3, 2003
Martin Schneider |
News in Brief A report by Aberdeen Group says that more companies are taking a serious look at the hosted model... the worldwide analytic applications software market is forecast to reach more than $4.8 billion by 2007... financial services firms need to invest in next generation CRM technology... etc. |
InternetNews
January 17, 2006
Susan Kuchinskas |
Salesforce Finally Ships Appexchange After what CEO Marc Benioff called a humbling experience, salesforce.com officially launched AppExchange - four months after its previous launch. |
The Motley Fool
August 23, 2004
Tom Taulli |
Salesforce.com Surges The recently public Internet company definitely knows how to sell its solutions. In the second quarter, revenues surged 88% to $40.6 million from the same period a year ago. |
InternetNews
September 12, 2005
Susan Kuchinskas |
Salesforce.com Launches App Marketplace On-demand software vendor Salesforce.com launched an application marketplace aimed at developing an ecosystem of third-party developers. |
CRM
January 1, 2008
Joshua Weinberger |
CRM Market Set to Double Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment - especially on-demand CRM. |
InternetNews
March 26, 2004
Sharon Gaudin |
Gartner: 1/4 of U.S. IT Jobs Offshored by 2010 Six years from now, one quarter of traditional U.S. IT jobs will be done offshore, in countries like India and China, according to new predictions from researchers at one of the top industry analyst firms. |
InternetNews
January 16, 2007
Andy Patrizio |
Salesforce Looks to Developers For Next Killer App Salesforce.com continued its transformation from a software-as-a-service provider to a provider of a platform to build your own services with the launch of Apex. |
CRM
November 2009
David Myron |
Salesforce.com: One Leader. One Decade. $1 Billion. Salesforce.com has proven the importance of making sure its customers are successful. |
The Motley Fool
December 27, 2006
Tom Taulli |
The Cognos Rumor Mill The business-intelligence software developer had a strong quarter. But the stock price may owe more to buyout rumors than fundamentals. |
CRM
September 2007 |
The 2007 Market Awards: Consultancies Demand for CRM professional services remains strong - and steadily increasing. |
The Motley Fool
February 23, 2007
Tom Taulli |
Salesforce.com Wants It All Investors, with major companies moving towards on-demand, it looks like Salesforce.com still has much growth ahead. |
CRM
January 1, 2006
Colin Beasty |
The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow. |
The Motley Fool
April 24, 2007
Tom Taulli |
Salesforce.com's Platform to Profits Salesforce.com is expanding its platform for on-demand applications. While building this platform is certainly an ambitious move for Salesforce.com, the company has demonstrated that it knows how to follow through, and that it has a ripe market waiting. |
CRM
June 1, 2007 |
destinationCRM Dashboard PRM Rides the CRM Tide... Oracle Picks a BlackBerry for Spring... Gartner Slots Multichannel Campaign Management Vendors... Brits Are Bucking the Outsourcing Trend... etc. |
The Motley Fool
February 22, 2005
Tom Taulli |
On-Demand Is in Demand Salesforce.com's Marc Benioff is the cheerleader of the software industry's latest thing. And customers seem to love it. On the news of the company's latest earnings report, investors pushed up the stock 13% to $15.95. |
The Motley Fool
February 24, 2006
Tom Taulli |
Today CRM, Tomorrow the World Salesforce.com is much more than CRM. It's about a new way to deliver software. With its brand, momentum, new product launches, and AppExchange, investors should expect the company's growth to continue to be strong rather than conservative. |
CRM
August 1, 2007
Colin Beasty |
The Age of WIT? Indian consultancies are increasing their pursuit of their Western competitors, and are experiencing similar outsourcing issues. |
BusinessWeek
September 19, 2005
Steve Hamm |
An eBay For Business Software Salesforce.com CEO Benioff is betting his new idea, AppExchange, will land him in the big time. |
CRM
May 1, 2006 |
destinationCRM Dashboard It's Siebel in the Service and Support Leader Corner... CRM Will Sustain Its Uptake... SAS Buys a Build Out in the MRM Market... Decisions, Not Data, Drive CRM Improvements... Siebel and SAP Dominate Western European CRM... etc. |
InternetNews
January 16, 2007
Michael Hickins |
At The Salesforce Apex of SaaS On-demand customer relationship management application vendor Salesforce.com used the winter release of its flagship CRM service Salesforce SFA to formally launch Apex, a new platform and programming language. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
CRM
April 1, 2004
Martin Schneider |
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 2) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
May 1, 2007
Marshall Lager |
Is Salesforce.com Changing Direction? The vendor is implementing vertical solutions after long shyness, but how far should they go and who is creating them? Plus, two questions for the CEO. |
CRM
February 1, 2007 |
destinationCRM Dashboard Five IT Predictions... Three Tiers for ISV Partnerships... Salesforce.com Previews AppStore... |
CRM
August 2011
Leonard Klie |
Global CRM Market to Grow by $1.3 Billion in 2011 Oracle generates biggest share of $16.5 billion in annual revenue. |
CIO
July 15, 2006
Stephanie Overby |
2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc. |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
InternetNews
August 4, 2010 |
Analysts Laud Microsoft's Dynamics CRM A pair of leading market analysts has given Microsoft's customer relationship management offering, Dynamics CRM, the highest rank in its category. |
The Motley Fool
June 25, 2007
Tom Taulli |
Cogitating on Cognos There's momentum ahead, despite this quarter's soft numbers. Investors, take note. |
CRM
August 2010
David Myron |
Social CRM Gains Social Acceptance The emerging tools and technologies have already influenced the outcome of this year's CRM Market Awards. |
The Motley Fool
November 17, 2006
Tom Taulli |
Bidding for Software's Hall of Fame Salesforce.com is the darling of the software world, and it has staying power. Investors, as long as the company can continue to improve its platform and encourage innovation, it should continue to be a fast-paced grower for your portfolio. |
InternetNews
December 31, 2008
Richard Adhikari |
Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix. |
InternetNews
January 16, 2004
Susan Kuchinskas |
Salesforce.com's In-Office Appearance The hosted CRM provider uses Web services to send its customer information directly to Microsoft Office documents. |
InternetNews
May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? |
InternetNews
April 12, 2005
Susan Kuchinskas |
Salesforce.com: The MS Office Killer The scrappy on-demand software company looks to replace a lot of familiar Microsoft Office functions. |
InternetNews
December 6, 2005
Jim Wagner |
Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise. |
The Motley Fool
December 27, 2006
Tom Taulli |
Previewing 2007: Salesforce.com Salesforce is now the largest on-demand software company. With that leadership position, extensive infrastructure, and innovation, the company has what it takes to grow into 2007 and beyond. Investors, take note. |
Information Today
Paula J. Hane |
OneSource Announces Account Intelligence for Salesforce OneSource has announced an easy-to-install product module that embeds business information directly within salesforce.com's on-demand customer relationship management system. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
March 1, 2004
Martin Schneider |
News in Brief CRM is becoming a critical component of resellers in the small- and midsize-business market. |
CRM
September 1, 2004
Jason Compton |
The Siren Call of the Midmarket With so many choices and so many CRM vendors beating down the door to win midmarket business, customers need to be choosy without being paralyzed. |
InternetNews
August 27, 2007
Sean Michael Kerner |
SugarCRM 5 Pulling Against Closed Source CRM Some might think the deck is stacked against open source CRM. SugarCRM's John Roberts is out to prove them wrong. |
CRM
April 1, 2005
Jason Compton |
Waiting for Wireless Can on-demand CRM developers cleanly cross over into offline operation? |
Wall Street & Technology
November 29, 2004
Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
CRM
October 2006 |
The 2006 Market Leaders, Part 2 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Aprimo... SAS Institute... Oracle... etc. |
CRM
November 2009 |
The Next Billion: A CRM Magazine Special Report In 1999, Marc Benioff's Salesforce.com went looking for the end of software, and a decade later found its first billion-dollar year. Now it's looking for the next billion. |
