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BusinessWeek
December 2, 2010
Mehul Srivastava |
Philippine Call Centers Overtake India Its young workforce, well trained in English, is luring call center operations from Bangalore and Guragon.   |
Global Services
August 27, 2007
Imrana Khan |
BPO is a Career in the Philippines BPO workers in the Philippines are less likely to leave their jobs than their counterparts in India or China. This is one of the several reasons for the growth in the industry there. |
BusinessWeek
October 27, 2003
Diane Brady |
All The World's A Call Center Outsourcing doesn't just save cash. It can lift quality. |
Inc.
January 2006
Stephanie Clifford |
Outlook 2006: Outsourcing Because outsourcers are becoming increasingly specialized, businesses should look for a call center where reps are trained in a particular industry. |
Knowledge@Wharton
December 18, 2002 |
What Works, What Doesn't Lessons from two companies that outsource back-office tasks |
BusinessWeek
November 22, 2004
Manjeet Kripalani |
India: Let The Deals Begin As Bangalore's outsourcing industry surges, takeovers will be fast and furious |
BusinessWeek
November 7, 2005
Manjeet Kripalani |
India: Desperately Seeking Talent As India's economy booms, companies are scrambling to find, and keep, skilled workers. |
Bank Technology News
August 2003
Karen Krebsbach |
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas |
Global Services
August 14, 2008
Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
Wired
June 2002
David Diamond |
One Nation, Overseas Need (hired) help? Try the Philippines, the forerunner of tomorrow's distributed economy, supplying nurses, teachers, techies, and sailors to the global village... |
Inc.
April 2004
Eric Wahlgren |
The Outsourcing Dilemma Corporate America has been using cheap overseas labor for years. Does it make sense for your company? |
BusinessWeek
February 14, 2005
Puliyenthuruthel & Kripalani |
India: Good Help Is Hard To Find Higher wages and lavish perks reign as outsourcing outfits scramble for talent |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
Global Services
September 24, 2007 |
Top 50 Emerging Outsourcing Cities-I Global Services and Tholons identify the best 50 emerging outsourcing cities. The study also lists the best cities for outsourcing specific functions. |
BusinessWeek
January 22, 2007
Steve Hamm |
Outsourcing Heads To The Outskirts GramIT brings tech-services jobs to rural areas - and transforms villagers' lives. |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action. |
Bank Systems & Technology
December 15, 2005
Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
CFO
October 1, 2003
Abe De Ramos |
The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? |
Insurance & Technology
August 31, 2010
Matt Gunn |
5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming global regions are competing for business. |
CIO
January 1, 2003
Stephanie Overby |
Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
Bank Technology News
May 2004
Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
BusinessWeek
January 16, 2006
Nandini Lakshman |
Subcontinental Drift More Westerners are beefing up their resumes with a stint in India. |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Niche Outsourcing Destinations Eastern Europe, the Philippines, Vietnam, Malaysia and Iceland all are emerging as outsourcing destinations for Wall Street firms. |
Wall Street & Technology
November 17, 2005
Greg MacSweeney |
Growing Pains It's nice to hear that today IT talent is, once again, in demand on Wall Street as firms embrace a renewed focus on growth. However, the increase in demand for skilled tech workers may reveal a creeping shortage of supply. |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
InternetNews
May 26, 2004
Colin C. Haley |
Outsourcing's Stumbling Block When outsourcing goes bad, there's usually a simple reason why. |
New Architect
February 2003
Neil McAllister |
Offshore Outsourcing Navigating the global IT market |
BusinessWeek
August 25, 2003
Mandel & Madigan |
Commentary: Outsourcing Jobs: Is It Bad? An accelerating pace is raising concerns over its effects. Two BusinessWeek economists debate whether that's good or bad |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
Wall Street & Technology
November 29, 2004
Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
BusinessWeek
August 4, 2003
Bruce Einhorn |
Outsourcing: Make Way for China It's fast becoming an important hub for IT services. Move over, India. |
The Motley Fool
December 4, 2009 |
Why India Can't Read and What It Can Do About It The leading private education provider in India is Educomp Solutions. It's a company worth more than $1 billion that has its hands in preschools, grade schools, high schools, colleges and much more. |
| Knowledge@Wharton |
How One Venture Capitalist Views Opportunities in BPO Investments As more and more buzz grows around business process outsourcing, as the trend is called, venture capitalists are starting to take notice. |
The Motley Fool
March 11, 2004
Selena Maranjian |
Thoughts on Offshoring and Outsourcing Who benefits when companies move operations abroad? Relocating some operations offshore appears to be a smart economic move for some companies. But not all companies are thinking everything through before doing so. And as American jobs are lost, the issue of global outsourcing has become a hot one. Is it really so bad? |
BusinessWeek
December 8, 2003
Kripalani & Engardio |
The Rise Of India Growth is only just starting, but the country's brainpower is already reshaping Corporate America |
U.S. Banker
December 2006
Karen Krebsbach |
Inside the Outsourcing World of India India's outsourcers are offering ever-more specialized services, giving banks added reasons to say "yes" to outsourcing. |
CFO
June 1, 2004
Durfee & O'Sullivan |
Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies. |
The Motley Fool
April 7, 2004
Alyce Lomax |
IBM's India Adventure Big Blue joins the India outsourcing frenzy. |
BusinessWeek
March 6, 2006
Manjeet Kripalani |
Offshoring: Spreading The Gospel Outsourcing's inner circle has deep roots in GE and McKinsey. Here's how they caught the fever. |
BusinessWeek
April 19, 2004
Carol Matlack |
Job Exports: Europe's Turn It's following the offshoring trend -- and much of it is white-collar |
The Motley Fool
June 9, 2006
John Finneran |
IBM: "I" Stands for India IBM will invest $6 billion in India -- but why? |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
CIO
February 1, 2013
Stephanie Overby |
6 Hot Offshore IT Outsourcing Markets Offer New Options Typically, when you think offshore IT outsourcing you think, India. However, many emerging countries are getting aggressive offering a variety of perks in order to win new IT outsourcing business. |
CIO
October 1, 2005
Stephanie Overby |
Into Africa The Trestle Group Foundation's mission is to stimulate economies in underdeveloped countries - in part by helping these countries become viable offshore outsourcing destinations. |
BusinessWeek
April 17, 2006
Manjeet Kripalani |
Open Season On Outsourcers More Western software and services companies are snapping up Indian companies that specialize in back-office operations. |
Insurance & Technology
August 6, 2008
Chris Murphy |
BPO Continues to Evolve Knowledge process outsourcing, or KPO -- in which service providers take over high-level tasks requiring professional judgment and industry experience -- looks to be the next frontier for the outsourcing industry. |
