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CRM December 20, 2004 Ginger Conlon	CRM delivers for FedEx To keep the organization flat FedEx is using a three-pronged approach to service: precall intelligence; interaction history; and integration (e.g., customer information integrated with package tracking).
Fast Company December 1999 Scott Kirsner	Digital Competition - Laurie A. Tucker "Our customers are moving at Internet speed, so they need us to respond at Internet speed."
The Motley Fool January 24, 2008 Colleen Paulson	FedEx's Driver Disagreement Is self-employment really the American dream? And what does it mean to be self-employed, anyway? FedEx and its independent contractor ground drivers are facing those questions right now.
CIO May 1, 2002 Susannah Patton	Get the CRM You Need at the Price You Want As the economy cuts into CRM spending, companies are looking for ways to move ahead without breaking the bank. Why a small-step implementation adds up to big ROI, why patching together different software solutions can work, and when outsourced models may be the answer...
The Motley Fool December 30, 2003 Alyce Lomax	FedEx Wraps Up Kinko's The acquisition will put FedEx into 1,200 retail locations.
The Motley Fool September 19, 2007 Rich Smith	Foolish Forecast: FedEx First The shipping specialist is set to report its fiscal first-quarter 2008 earnings. Investors, here is what you can expect to see.
The Motley Fool June 19, 2008 Rich Smith	FedEx Flops FedEx shocks the markets, reporting its first quarterly loss in more than a decade.
CIO May 15, 2001 Mark Gordon	Next Day Change Guaranteed FedEx delivers change management...
The Motley Fool October 25, 2011 Rich Smith	Business Is Booming at FedEx FedEx predicts that it will grow package volume 12% this Christmas season.
The Motley Fool September 16, 2010 Rich Smith	FedEx's Fate Up in the Air Is it good news or bad news? Make up your mind.
The Motley Fool September 22, 2008 Rich Smith	FedEx Pulls a Fast One This was the company's fifth consecutive quarter of falling year-over-year earnings.
The Motley Fool June 8, 2004 Brian Gorman	FedEx Delivers for USPS FedEx will take on responsibility for the U.S. Postal Services' Global Express Guaranteed international delivery service in a deal that seals the company's position as a dominant partner for the USPS.
The Motley Fool September 30, 2011 Navjot Kaur	FedEx: Still the Whole Package? FedEx reports solid first-quarter results but decreases its full-year forecast.
CIO June 1, 2004 Galen Gruman	UPS Versus FedEx: Head-to-Head on Wireless FedEx and UPS deployed wireless technology when few others dared. Now, they are using new off-the-shelf applications to compete in different ways and at a differing pace--leading the way once again.
The Motley Fool March 18, 2011 Rich Smith	FedEx: Economic Weathervane If everything goes right for FedEx, this stock may be appropriately priced at about 21 times earnings, with 16% long-term growth projected. But everything probably won't go right.
The Motley Fool June 3, 2008 Rich Smith	FedEx: Great Shipper, Dumb Owner FedEx confirmed it will begin winding down the Kinko's brand this year, phasing out "FedEx Kinko's" in favor of a new name, "FedEx Office."
The Motley Fool January 23, 2008 Colleen Paulson	Fuel for Thought The U.S. Postal Service doesn't have surcharges. How will FedEx and UPS compete with that?
The Motley Fool March 26, 2007 Jeremy MacNealy	Fool on Call: The FedEx Guarantee Despite a slowdown in the economy, FedEx wisely invests for the future.
CRM October 2014 Maria Minsker	Introducing Customer Experience 3.0 The new era of CX must bring sales, marketing, and service closer together.
CRM August 2003 Lisa Picarille	ROI in Progress Unifirst is already seeing returns on its CRM investment, and is only in phase two of its implementation.
The Motley Fool March 18, 2005 Brian Gorman	FedEx Climbing As long as the global economy keeps growing, FedEx looks like a solid performer.
The Motley Fool December 21, 2006 Rich Smith	FedEx Is Just Fine FedEx. Quality company, right? Knocked the cover off the ball on earnings yesterday, right? So why did the stock dribble down a couple percent? Let's find out.
CRM December 2004 Jim Dickie	Who's Who in the How of Sales CRM vendors are stepping up to deliver tools that help reps sell.
The Motley Fool June 23, 2011 Rich Smith	Not All's Fine at FedEx Don't let the headlines deceive you.
CRM February 7, 2014 Jim Dunham	Improving the Outlook for Renewal Sales Reps Why CRM isn't enough to maximize recurring revenue.
The Motley Fool September 17, 2009 Rich Smith	UPS: United Printing Service? Any time FedEx makes a pricing move, you can be sure UPS will follow. Now, UPS follows FedEx into the printing business.
The Motley Fool August 23, 2004 Alyce Lomax	FedEx Flies Now that the company has earnings growth of 25% to 30% on tap for the year, it may indeed be a good time for investors to consider FedEx, which has a history of delivering more money.
The Motley Fool August 27, 2010 Rich Smith	This Just In: Upgrades and Downgrades UPS and FedEx rise on Rose upgrades.
The Motley Fool December 28, 2011 Navjot Kaur	FedEx Delivers Another Good Quarter FedEx posts a robust second quarter backed by strong online holiday sales.
CRM December 13, 2004 Ginger Conlon	Branding: It's All About the Experience For success, deliver a positive experience on a consistent basis.
The Motley Fool February 4, 2008 Colleen Paulson	FedEx + DHL Isn't Necessarily Bad for UPS A highly competitive pricing environment continues for small package shippers.
The Motley Fool December 29, 2011 John Grgurich	FedEx Raises Rates: What Investors Need to Know 2012 delivery costs are scheduled to increase.
The Motley Fool June 21, 2007 Rich Smith	FedEx Flying Fine And investing heavily. So the company missed earnings -- it's no big deal to investors.
The Motley Fool December 7, 2009 Rich Smith	Is It Time to Sell FedEx? Here's a hint: No.
The Motley Fool September 22, 2004 Alyce Lomax	Fed Up With FedEx? Investors put a damper on the company's earnings report.
The Motley Fool June 23, 2004 Phil Wohl	Up, Up, and Away With FedEx FedEx continues to grow earnings and branch out, offering bundled services.
CIO September 23, 2009 Thomas Hoffman	Ship Shaping FedEx's use of visualization software helps company staffers collaborate more concisely on new software features for online customers.
CRM October 2, 2015 Jaime Lucea	The Future of CRM Mobile tech, wearables, and better analytics will transform how, and how effectively, we do business.
The Motley Fool May 12, 2008 David Lee Smith	FedEx Dishes Out More Caution With fuel costs running amok, FedEx is retrenching.
The Motley Fool August 31, 2007 David Lee Smith	Taking a Flyer on FedEx Among the few companies set to report in September, FedEx clearly bears watching.
The Motley Fool June 12, 2009 Rich Smith	Play Fair, FedEx An Internet anti-UPS campaign by FedEx redefines the concept of fairness.
The Motley Fool December 17, 2010 Rich Smith	FedEx to Investors: Honest! The Check's in the Mail! When FedEx tells you it expects "margins to improve in the second half of fiscal 2011 and in fiscal 2012," be aware that there's a certain element of wishful thinking in that expectation.
The Motley Fool December 17, 2008 Rich Smith	Foolish Forecast: FedEx Follies In advance of earnings, analysts expect FedEx to show slight growth in both sales and profits.
The Motley Fool September 20, 2007 David Lee Smith	FedEx Delivers Increasing Caution Despite a strong quarter, FedEx is cautious about U.S. softness and energy price increases.
The Motley Fool March 18, 2005 Slaughter & Lomax	Stock Madness 2005: UPS vs. FedEx An established global network goes up against strong numbers and impressive growth in "Stock Madness 2005," a contest based loosely on the annual NCAA College Basketball Tournament, a.k.a. March Madness.
The Motley Fool March 19, 2007 Rich Smith	Foolish Forecast: FedEx in the Mail The delivery company is set to report its quarterly earnings numbers. Investors, here is what you can expect to find.
BusinessWeek June 27, 2005 Gene G. Marcial	FedEx: All Set For Takeoff FedEx hit a new high in early March, but has since run into head winds.
The Motley Fool November 21, 2007 Michael Leibert	UPS Hangs Tough UPS may be less vulnerable to an economic slowdown than its peer FedEx.
The Motley Fool August 10, 2011 Rich Smith	FedEx Wants to Squeeze Money From a Turnip Warning: You're the turnip.
The Motley Fool August 16, 2010	Why We're Buying FedEx While FedEx might already be the goliath of global logistics and shipping, David Gardner thinks it might be a double over the next five years.