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CIO
February 23, 2010
How to Turn IT Staff Into Business Participants Mazda CIO Jim DiMarzio says just getting into the business meetings isn't enough. mark for My Articles similar articles
CRM
July 2015
Denis Pombriant
Every Journey Starts with a Map Modeling the end-to-end process can help avoid dead ends mark for My Articles similar articles
CIO
September 24, 2010
Kim S. Nash
The Internet of Things: How CIOs Can Influence the Next Wave of Product Innovation CIOs must seize the opportunity created by new data streams from smart products -- the Internet of Things -- to put IT at the center of business innovation. mark for My Articles similar articles
CRM
February 2014
Patrick Gibbons
Drive CX Initiatives with Journey Mapping Gain a fresh perspective by understanding the paths your customers take. The journey map provides a complete picture of the customer experience. mark for My Articles similar articles
CRM
August 1, 2014
Leonard Klie
Salesforce ExactTarget Launches the Next Generation of Journey Builder Journey Builder is a comprehensive customer journey solution to plan, personalize, and optimize customer interactions across channels and devices mark for My Articles similar articles
CIO
September 23, 2010
Maryfran Johnson
CIOs Of The Future Need To Capitalize on New Data Sources As The Internet of Things paves the way to cars that recognize their driver and washing machines that call in for repairs, CIOs should reach out to colleagues in R&D and be at the forefront of driving business strategy. mark for My Articles similar articles
CRM
April 2013
Leonard Klie
Market Focus: Automotive Dealers Go Digital Auto sellers respond to customers with online options. mark for My Articles similar articles
CRM
August 12, 2010
Glen Manchester
Multichannel Is Not Enough: 6 Steps to Engaging Customer Communications Context and relevance are critical elements to maximize customer engagement and loyalty. mark for My Articles similar articles
The Motley Fool
September 16, 2004
Should Your Next Car Be New or Used? Used cars have a lot to offer -- if you know what you're doing. mark for My Articles similar articles
The Motley Fool
April 2, 2004
Jeff Hwang
Ford, Mazda Magic Ford's number climb slightly, but Mazda is what really helps out. mark for My Articles similar articles
CRM
January 2, 2004
Lisa Picarille
Vertical Focus: How Auto Dealers Drive Relationships CRM solutions are helping teach auto manufacturers and auto dealers to play nice and share with others. mark for My Articles similar articles
CRM
December 2014
David Myron
Why You Should Consider Customer Journey Maps While creating a customer journey map that accounts for experiences across multiple channels might sound difficult, it is possible. mark for My Articles similar articles
CRM
April 2015
Esteban Kolsky
Why Journey Mapping Wastes Time and Money When you build a path, make sure it's one customers will use. mark for My Articles similar articles
CIO
February 23, 2011
Kim S. Nash
Four Kinds of IT Professionals CIOs Need to Hire Now Developers of mobile, social media and collaboration apps. Business experts. Cloud-vendor managers. Masters of unstructured data. Why these IT professionals are essential to maintaining your company's competitive edge. mark for My Articles similar articles