| Similar Articles |
|---|
 |
CRM
January 23, 2012 |
Conversocial Releases Priority Response Engine The company adds priority handling, tagging, and customer history to address demand for customer service via Facebook and Twitter.   |
CRM
December 2015
Leonard Klie |
Social Media Is Now a Viable Support Channel Direct messaging, tighter security, and data integration add to social media's feasibility as a customer service platform |
CRM
June 2012
Leonard Klie |
Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites. |
CRM
July 18, 2012 |
Conversocial Analytics Platform to Focus on Customer Service Metrics New social media tool brings true customer service key performance indicators to Facebook and Twitter. |
CRM
August 12, 2015
Tiago Paiva |
Tweet Your Way to Better Customer Support The micro blogging platform is a quick, cost-effective way to reach many, spot trends, and show transparency. |
AskMen.com
Chris Illuminati |
How To: Use Twitter Starting from the beginning, here are a few easy steps to get you "tweeting" in no time. |
The Motley Fool
February 18, 2009
Tim Beyers |
Here's How Twitter Gets Rich Twitter has become an immensely popular destination for newsmakers and news seekers. Its user base is up 900% year over year. Traffic is such that monetizing it with ads would be easy, but the company's founders have bigger plans. |
Search Engine Watch
July 3, 2009
Frank Watson |
Is Twitter Killing Other Online Activities? The world may be all a-Twitter, but it seems the inordinate amount of time now spent there is costing other places traffic. Is it possible that Twitter is the new community that will, in time, see the demise of forums? |
CIO
October 27, 2010
Kristin Burnham |
The Four Biggest Mistakes Businesses Make on Twitter Is your business suffering from Twitter neglect? Get your brand back on track by recognizing these four common errors and revitalizing your social strategy. |
PC Magazine
February 17, 2009
Nick Douglas |
Six Ways to Make Twitter Useful Twitter's usefulness goes far beyond finding out what strangers ate for lunch. Read breaking news, get customer service, or even chat with your favorite celebrities. |
BusinessWeek
June 2, 2009
Jack & Suzy Welch |
Why We Tweet We're now big fans of Twitter. To those with eyebrows aloft, here's how it happened. |
Searcher
September 2010
David Mattison |
The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries. |
InternetNews
June 12, 2009
Mike Elgan |
Is Twitter Dead? Who Killed It? Statistics about Twitter usage show a far different picture than the media hype suggests. Why did Twitter jump the shark? |
