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CRM
July 5, 2012 |
Study: Top Retailers Respond to Half of Customer Email LLBean.com and Gap.com prove to have most helpful email responses, according to STELLAService.   |
CRM
June 1, 2012
Leonard Klie |
Most Customer Service Tweets go Unanswered In a study of the top 25 online retailers, only 44 percent of customer service questions posted via Twitter were answered within 24 hours. |
CRM
September 1, 2011
Brittany Farb |
Email Marketing Remains a Key Tactic for Retailers Retailers are more focused on using email for marketing programs to promote their social communities than for social sharing. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
HBS Working Knowledge
October 10, 2011
Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
Fast Company
June 2006
Caroline Wilbert |
Get Out of the In Crowd Michael Linenberger, author of Total Workday Control, offers advice on how to avoid drowning in email. |
InternetNews
January 13, 2005
Clint Boulton |
Retailers Mixing Up E-tailing Tactics Online retailers used new tactics to boost sales during the end of year holiday shopping season, according to the results of a mystery shopping study conducted by the e-tailing group. |
InternetNews
June 1, 2007
Stuart J. Johnston |
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. |
Wired
June 23, 2008
Clive Thompson |
Clive Thompson on How Email Bots Can Deal With Your Overstuffed Inbox New software applications can help you use your e-mail less. |
The Motley Fool
June 23, 2007
Elizabeth Brokamp |
Is Your Email Out of Control? The best strategies for coping with electronic overload. |
CRM
May 4, 2012
Faletski & Sherrett |
Building a Successful Mobile Email Campaign Here are three ways you can improve the success of your email campaigns in an increasingly mobile world. |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
AskMen.com
September 15, 2015
Eric Santos |
Sending Great Cold Emails There are plenty of other channels and methods that can be used to acquire customers more effectively, however cold emails can work for you if you do them correctly. |
The Motley Fool
October 5, 2006
Dan Caplinger |
Know Your Numbers: Retail Sales Although retail sales releases come one by one from individual companies, you can evaluate them as a group to make inferences about the state of the consumer economy. |
Financial Planning
October 1, 2008
Deena Katz |
Reining in Email There is probably nothing more problematic in our professional lives today than our ability to use and abuse email. |
The Motley Fool
December 9, 2005
Rick Aristotle Munarriz |
Do Retailers Finally Get It? Traditional retailers have stopped fearing the Internet and are finally utilizing it appropriately. |
AskMen.com
Eric Santos |
Mastering Email The truth of the matter is, being good at email is an important skill to have. |
CRM
April 1, 2004
David Myron |
BPO News & Insight: Email Tuesdays A new report says the most popular day to send an email marketing blast is Tuesday. |
The Motley Fool
February 7, 2006
Alyce Lomax |
A Penny for Your Thoughts Time Warner's AOL and Yahoo!, both major providers of email services, are gearing up to try a new tactic -- giving companies the option of paying a small fee to, in effect, "certify" their email deliveries. For many companies, the plan may be the smartest way to make users feel secure. |
AFP eWire
December 20, 2004 |
Nonprofits Must Comply with CAN-SPAM Regs As expected, nonprofit organizations are not automatically exempt from the final regulations recently published by the Federal Trade Commission (FTC) regarding the CAN-SPAM Act. |
BusinessWeek
January 12, 2004
Gerry Khermouch |
This Holiday Season, Shoppers Blinked Unlike last year, retailers held prices firm. It looks as though their strategy paid off. |
Job Journal
July 11, 2004
Bob Rosner |
Working Wounded: Savvy About Sending Email When sending digital documents, nothing is truly confidential. Here are a few guidelines. |
AFP eWire
December 6, 2004 |
Email Solicitations Still Evolving in Higher Education Only half of higher education institutions are using email as a fundraising tool, and there is a wide disparity in how the technology is being employed, according to a new survey by the Council for Advancement and Support of Education (CASE). |
The Motley Fool
August 28, 2009
Alyce Lomax |
Don't Let Retail Raze Your Portfolio As beleaguered consumers change their spending habits, the retail landscape could face major upheaveals, and some retailers might not survive. |
Bank Technology News
February 2007
John Adams |
Email Mistakes: Giving Away the Store, Without Knowing it Inside jobs don't have to be the work of disgruntled bank employees. New research suggests most email-related exposure of sensitive data is accidental. |
Job Journal
February 8, 2004
Bob Rosner |
Email Etiquette Consider these suggestions for enlightened email. |
