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CRM
January 3, 2012
Kelly Liyakasa
Beyond the Arc, Attensity Team Up Data analytics and strategy consultancy strengthens Social Customer Insights solution. mark for My Articles similar articles
CRM
February 26, 2015
Oren Smilansky
Attensity Introduces Semantic Annotation to Interpret Unstructured Data New SDK enables companies to quickly parse unstructured texts and better understand their customers' needs. mark for My Articles similar articles
Bank Technology News
November 2010
Shane Kite
Seize the Conversation More banks are proving they understand the upsides, as well as the downsides, to the freedom of expression offered by Web 2.0 networks. mark for My Articles similar articles
Search Engine Watch
August 10, 2009
Ron Jones
Developing a Social Media Strategy 101, Part 1 Using social media correctly helps companies engage audiences in new ways, be more personable, develop new connections, and maintain the ones they have. mark for My Articles similar articles
CRM
July 17, 2012
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. mark for My Articles similar articles
CRM
November 30, 2011
Judith Aquino
Salesforce Takes Enterprise Social Media Marketing to the Cloud Radian6 Social Marketing Cloud lets companies monitor 150 million sources of social media conversations and more mark for My Articles similar articles
InternetNews
May 11, 2010
IBM Updates SPSS for Enterprise Social Media IBM refreshes its SPSS line of predictive analytics software for social media in the enterprise, offering firms the ability to track and analyze Web content for things like changes in customer sentiment. mark for My Articles similar articles
CRM
July 22, 2014
Viralheat Granted Patents for Sentiment Analysis and Lead Identification Software New patents let users mine social media for sentiment and lead generation. mark for My Articles similar articles
CRM
December 15, 2011
Verint Upgrades VoC Analytics Solution Integrated text analytics is a new feature of Vovici Enterprise Feedback Management. mark for My Articles similar articles
CRM
October 3, 2011
Attensity Delivers Real-Time Social Media Solution Partnership with Teradata brings deep insight into customer conversations. mark for My Articles similar articles
InternetNews
May 3, 2011
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? mark for My Articles similar articles
CRM
March 30, 2011
Leonard Klie
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks. mark for My Articles similar articles
CRM
June 2012
Judith Aquino
Find the Right Social Media Monitoring Tool Knowing how your brand is faring on the Web is essential, but which solution is best for your organization? mark for My Articles similar articles
CRM
June 27, 2014
Karine DelMoro
Unlock the Potential of Unstructured Data for a Successful VOC Program Strategies for gaining a competitive edge with unstructured data. mark for My Articles similar articles
CRM
October 15, 2015
Oren Smilansky
Attensity Integrates with Informatica, Offers DiscoverNow Cloud-Based Text Analytics Tool With DiscoverNow, businesses can leverage customer sentiment insights -- and make more well-informed decisions. mark for My Articles similar articles
CIO
July 27, 2012
Chris Kanaracus
5 Things You Need to Know About Social Analytics It's a big business that's matured a lot in recent years. Is your company doing as much as it can to take advantage of new data streams? mark for My Articles similar articles
CRM
July 22, 2011
Capgemini Launches Social Media Management Managed Service Partnership with Attensity offers monitoring, analysis, and customer response capability to drive action and engagement from social insight. mark for My Articles similar articles
Search Engine Watch
September 20, 2010
Jason Cormier
The New Business Intelligence of Social Media Social media research, monitoring, and analytics: the tools, the top five measurable attributes, and how to use this data to improve your ROI. mark for My Articles similar articles
CRM
December 2013
Sarah Sluis
Cisco Systems Turns to Radian6 to Unify Its Social Presence Social listening tool lets the technology product and service provider focus on actionable data. mark for My Articles similar articles
CRM
July 1, 2009
Jessica Tsai
Taking the Measure of Social Media Experts insist that social media is measurable - it just depends on how you define your metrics. mark for My Articles similar articles
CIO
February 26, 2013
Kim S. Nash
Social Media Marries Big Data at Wedding Retailer David's Bridal uses data from its social shopping community, where the bride-to-be shares plans with the wedding party, to tie the knot with customers mark for My Articles similar articles
CRM
January 2010
Christopher Musico
Innovation Picks Up Static In the pursuit of consumer sentiment, has the industry skipped over speech analytics and jumped on the social media bandwagon? mark for My Articles similar articles
CRM
March 1, 2008
Ryan Davis
Travelocity's New Traveling Companion A new initiative at Travelocity monitors customer surveys and email, allowing more responsiveness. mark for My Articles similar articles
CRM
July 2012
Leonard Klie
Listening to the Voice of the Customer As companies adopt voice of the customer solutions, customers expect them to act on their feedback. mark for My Articles similar articles
CRM
December 15, 2010
Koa Beck
Forrester Research Releases Listening Platform Landscape Report The 2011 Listening Platform reveals a splintering of the listening landscape and demands for higher-quality real-time data. mark for My Articles similar articles
CRM
April 22, 2011
Leonard Klie
West Offers a New Social Media Suite Partnership with Radian6 enhances social media monitoring with tools for querying, analysis, and crafting customer service responses. mark for My Articles similar articles
CRM
December 14, 2015
Attensity Updates DiscoverCore Attensity partners with Informatica and Tableau Software to deliver sophisticated analysis of unstructured data within existing business applications and workflows. mark for My Articles similar articles
CRM
June 2011
Leonard Klie
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant. mark for My Articles similar articles
CRM
August 2013
Donna Fluss
The Black Hole of Customer Surveys Don't ask for feedback if you're not going to act on it. mark for My Articles similar articles