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IndustryWeek December 1, 2007 Jonathan Katz	By The Numbers: Of All Firms Responding to the IW/MPI Census of U.S. Manufacturers Measuring continuous improvement programs of U.S. manufacturers.
IndustryWeek May 1, 2008 Rick Pay	Everybody's Jumping on the Lean Bandwagon, But Many Are Being Taken for a Ride Lean might not always produce the expected benefits and here's why.
IndustryWeek May 1, 2007 Jonathan Katz	Ranking Continuous Improvement Methods Lean manufacturing tops the list of responses to a survey about continuous improvement programs.
IndustryWeek January 1, 2007 Jonathan Katz	Continuous Improvement Technology Market To Double Manufacturers adopt programs that fit their lean initiatives.
IndustryWeek July 1, 2008 Jonathan Katz	Lean Results for Lean Programs: By the Numbers Although many large U.S.-based manufacturers utilize lean techniques, there's a lot of room for improvement.
FAO Today Nov/Dec 2007 Chris Gattenio	Ask Chris: This month, she examines how companies maximize third party advisor (TPA) involvement in outsourcing their F&A processes.
CIO November 17, 2008 Albert Lee	How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project.
IndustryWeek October 1, 2007 Jonathan Katz	Efficiency Boosts Productivity Increased employee output increases productivity.
CIO May 15, 2004 Abbie Lundberg	Hands Off, Hands On - From The Editor The most difficult part of a new service or outsourcing arrangement may lie in figuring out exactly who does what.
CIO May 30, 2012	Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts
CIO December 16, 2009 Stephanie Overby	DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal.
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
IndustryWeek October 1, 2007 Brad Kenney	Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
FAO Today Nov/Dec 2007 Fersht & Sappenfield	Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization.
CIO June 1, 2004 Susan H. Cramm	Desperation Outsourcing We've all seen desperation outsourcing rationalized under the guise of strategy. But these "strategic initiatives" really are ham-handed attempts at rectifying larger ills
CRM February 2004 Jason Compton	How to choose the right contact center outsourcer They have efficient cost structures, access to low-cost, multilingual, and often supremely qualified staff. Call center outsourcers have something many firms want, but without the right awareness and planning an outsourcing relationship won't deliver its promised ROI.
Global Services March 6, 2008	Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers
IndustryWeek February 1, 2009 Ralph Keller	Continuous Improvement -- Taking the Long-Term Perspective Will Pay Off A short-term reaction to the economic crisis could short-circuit your company's future.
CIO November 1, 2000 Tracy Mayor	Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself...
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
IndustryWeek February 16, 2011	Average Isn't Good Enough Simply stated, manufacturers that aren't continually improving are losing ground. VIBCO Vibrators has embraced the principles of lean to assure it remains in the game, not behind the pack.
CIO February 1, 2004 David Clarke	The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game.
IndustryWeek October 1, 2006 David Blanchard	Census of Manufacturers -- What's Working for U.S. Manufacturers The latest Census of Manufacturers reveals that lean is still the most popular improvement method.
IndustryWeek December 16, 2010	Where Should Lean Lead? It does a great disservice to manufacturers, large and small, to imply that they can pick and choose from some sort of lean buffet.
Food Engineering April 1, 2008	Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report.
HRO Today April 2008 Andersen & DeFidelto	The View of Enterprise Buyers As the organization representing the industry's largest HR outsourcing buyers, the Buyers Group provides "the voice of the buyer" to those contemplating outsourcing, as well as to providers.
Investment Advisor August 2009 Moseley & Spencer	Ask These Questions Selecting a technology vendor is a key decision in the buying process.
Pharmaceutical Executive October 1, 2010	Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why.
CFO March 1, 2011 Janet Kersnar	Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts.
Global Services August 14, 2008 Phil Fersht	Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism.
Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
IndustryWeek April 15, 2009 Steve Minter	Six Sigma's Growing Pains The popular quality methodology pays a price for not being a panacea.
IndustryWeek April 1, 2008 Nick Zubko	Speaking Out on Outsourcing Study shows more companies are now willing to outsource procurement tasks.
U.S. Banker August 2008 Larry Mead	What Financial Services Can Learn From Lean The gains in the banking industry achieved through eliminating waste and improved customer service after adopting the Lean business philosophy are hard to ignore.
FAO Today Jan/Feb 2008 Ramakrishnan & Frangulescu	Are You Winning? Complement your Service Level Agreements by using a strategic sourcing scorecard.
Global Services January 1, 2008 Blackman & Schweyer	Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it.
InternetNews January 9, 2008 Larry Barrett	Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year.
CIO March 1, 2003 Stephanie Overby	Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too.
CIO December 1, 2000 Erik K. Clemons	The Build/Buy Battle Balancing the risks and rewards of information service outsourcing...
IndustryWeek March 1, 2008 Jonathan Katz	Six Sigma, Lean Come Together More companies these days are looking for candidates who demonstrate a mix of lean and Six Sigma skills.
Insurance & Technology January 5, 2007 Mike Ura	Leveraging Outsourcing for Business Transformation Outsourcing increasingly is being used in the insurance industry to facilitate transformation IT objectives, rather than just cutting costs or delivering operational efficiencies.
IndustryWeek April 21, 2010 Jill Jusko	Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship.
Bank Technology News September 2009 Mike Scheuerman	Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing.
IndustryWeek November 1, 2008 John Teresko	How to Organize for Lean/Six Sigma To enable the maximum potential of lean/Six Sigma efforts, focus on more than the factory floor.
CIO August 1, 2002 Lorraine Cosgrove Ware	Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider.
IndustryWeek October 5, 2010	Small Manufacturers Need to be Agile, Not Lean Workplace organization, quick setup, work standardization, pull systems, error proofing are very much a part of agile manufacturing.
Bank Technology News June 2007 Geeta Sankappanavar	Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers.
Wall Street & Technology August 22, 2006	Financial Services Companies Failing to Perform Due Diligence on Outsourcing Deals Although financial services executives view outsourcing as a way to achieve business transformation and a competitive edge, few undertake enough due diligence when considering outsourcing partners.
Wall Street & Technology February 21, 2008 Cory Levine	Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity.