| Similar Articles |
|---|
 |
Insurance & Technology
January 5, 2007
John Lucker |
Winning a Zero-Sum Game Insurers are playing a zero-sum game - the aggregate of insurable risks is simply not growing at a rate commensurate with growth projections.   |
Bank Systems & Technology
July 13, 2009
Maria Bruno-Britz |
Accenture Upgrades Alnova Core Banking New version of Alnova is said to enable a more agile banking IT and product support environment. |
CRM
January 2013
Woody Driggs |
Add Customer Satisfaction Through Analytics Companies need to improve customer value to boost profitable growth, gain insights into customers' profitability and lifetime value, and monitor customer behavior across multiple channels and social media |
Insurance & Technology
May 19, 2009
Kaytes & Josefowicz |
Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers. |
CRM
May 2013
Leonard Klie |
The 360-Degree View Must Go Further Competitive advantage requires a multidimensional view of customers. |
CRM
March 13, 2015
Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
Bank Technology News
November 2010
Ralph Baxter |
Risk Lurks in Spreadsheets Recently the Institute of Internal Auditors issued recommendations on evaluating the security of "user-developed applications," or UDAs. |
CRM
September 2012
Hamelin et al. |
How Analytics Makes Us Smarter Turn information into insight. Data is like an uncut diamond. It needs a lot of work to obtain value in the marketplace. |
CRM
May 2013 |
Unlock Growth with Agile Selling Valuable takeaways from leading-practice companies. |
CRM
May 7, 2015 |
NICE Expands Its WFM, Analytics, and Recording Solutions Employee Engagement Manager added to NICE's workforce management solution, while Vidyo integration and cloud availability announced for its analytics products. |
CRM
July 2014
Donna Fluss |
Is It Time to Replace Your Complaint Management System? Flexibility is the key to meeting evolving business challenges. |
CRM
June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. |
Food Processing
September 2010 |
MRO Q&A: Why hasn't predictive maintenance developed faster in food & beverage plant operations? A look at the factors that must be present for a plant to have sufficient benefit from predictive maintenance to justify the investment in measurement equipment. |
Insurance & Technology
August 22, 2010
Andy Scurto |
An Agile Approach To make an agile implementation work, the selected system capabilities must be sophisticated enough to enable the claims organization to transform to a quality-consistent, customer service team focus. |
Bank Systems & Technology
December 28, 2008 |
The Bank Technology Hot List: Solutions That Sizzle According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies. |
InternetNews
October 4, 2010 |
Netezza Unveils Real-Time Security Tool New Mantra Vault application promises real-time data monitoring across multiple points in an enterprise to provide sophisticated predictive risk analytics. |
CRM
February 2, 2003
Martin Schneider |
The Real (Time) Deal Though many hold different opinions on just where real-time CRM business is going, all agree on one thing: The real-time enterprise is not a passing fad, but here to stay. |
Bank Technology News
August 2008
Rebecca Sausner |
High Cost of SOA Yields Cooperation Credit Suisse has taken a leading role in the newly launched Banking Industry Architecture Network, an industry association with a self-appointed mission to "define and encourage the development of standardized services" in banking. |
Bank Technology News
February 2010
Rebecca Sausner |
Microsoft Taps 'New Normal' Consumers Managing director for banking and capital markets at Microsoft's Financial Services unit aim to connect home banking, provide surface technology in the branch, and develop better mobile banking. |
Bank Systems & Technology
February 1, 2007
Jim Eckenrode |
2007 Bank Technology Forecast: Challenges and Opportunities Some of the more critical and far-reaching priorities bank technology and business leaders will need to address in 2007: fraud detection, security, analytics, and SOA technology. |
CIO
November 19, 2010
Michael Friedenberg |
Top Ten Business Predictions for 2011 The president and CEO of IDG Enterprise, offers up what he thinks will be the top ten trends in the IT community in 2011. |
Bio-IT World
Dec 2005/Jan 2006
Scott Lundstrom |
Buying Innovation in Web Services Delivering improved rates of innovation and change to the life science organization may be the largest value a company gets from Web services. |
CRM
December 2010
Robert Wollan |
Analyzing the New Customer Customer analytics are emerging as a competitive advantage |
CRM
November 9, 2015
Michael Rooney |
Finding Lost Sales Revenue: It's All About the Process Getting a well-defined sales process in place is important. Having it adopted and automated is even better. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
The Motley Fool
October 31, 2006
Emil Lee |
How to Calculate the Kelly Formula Although any formula is only as good as the estimates and data plugged into it, this formula forces investors to think in terms of payoffs and probabilities when investing in a company. |
CRM
July 1, 2009
Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
Bank Technology News
June 2010
John Pyrovolakis |
Innovators: A Call to Action The Innovation Accelerator wishes to leverage great and innovative technologies developed in our nation's research universities and federal research labs on the strength of federal funding to empower our nation's banking industry. |
Insurance & Technology
November 12, 2007
Conz & Rodier |
Predictive Analytics and Complex Event Processing Technology Move to Cutting Edge of Financial Services Industry As data volumes continue to rise, bankers, insurers and traders are leveraging predictive models to anticipate future behavior and events. |
Bank Systems & Technology
February 1, 2007
Greg Haislip |
'Operationalize' Tech Investments In 2007, the investment in their technology foundation will be under pressure to deliver measurable improvement in customer loyalty, profitability, sustainable regulatory compliance and revenue growth. |
CRM
October 2015
Leonard Klie |
The Age of Speech Analytics Is Close at Hand The Johnny-come-lately in contact centers is poised to become Johnny-on-the-spot |
CRM
November 2012
Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. |
Insurance & Technology
April 20, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: The Imperatives of Infrastructure Successfully responding to rapidly changing market conditions requires a flexible technology architecture. |
CIO
August 28, 2013 |
Kennametal CEO Uses IT to Keep a Laser Focus on Customers For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency |
IndustryWeek
June 23, 2010 |
Forecasting the Future with Predictive Analytics Instead of using data to understand what just happened, more companies are using real-time data to anticipate what's next. |
Bank Technology News
February 2010
Rebecca Sausner |
Competition Roils Tech Seas Banks need new technology in a time when there's scarce dollars available to invest. |
