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Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal.   |
Bank Technology News
April 2010
Shanker Ramamurthy |
Why a Green Datacenter Makes Dollars And Sense With data centers using ten to 30 times more energy per square foot than office space and data center energy use doubling every five years, energy efficiency is becoming a key metric of IT operational effectiveness. |
Insurance & Technology
September 5, 2007
Peggy Bresnick Kendler |
Insurance Carriers Reap Operational and Financial Benefits From Going Green Insurance carriers can reap operational, financial and reputational benefits by investing in energy efficiency. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
HRO Europe
Oct/Nov 2007
Andy Teng |
Shared Services: Training Wheels for First-time Outsourcing Adopters? Should companies engage in shared services before they outsource? While some report better results with this intermediate step, others say it's not a necessity to achieving great HRO implementation. |
CIO
February 1, 2003
Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
Wall Street & Technology
November 18, 2005
Leslie Kramer |
CIO Challenge: Business Process Outsourcing As Wall Street firms reevaluate their core competencies, once-strategic business processes are now being outsourced. But deciding which processes to outsource and managing the provider relationship remain critical to success. |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
Global Services
July 29, 2007
Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
Bank Technology News
February 2002
Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
Global Services
May 11, 2007
Juhi Bhambal |
Speedy Outsourcing: From Order Taker to Business Enabler in 10 Months Getting their house in order was the first step to Applied Materials' recent IT transformation. Outsourcing through the managed-services model was the other. What Group VP and CIO Ron Kifer do right to achieve this in just 10 months? |
HRO Today
Jan/Feb 2008
Jennifer Alviano |
Midmarket Momentum: A Heavenly Outsourced Solution In opting for a multi-partner outsourcing strategy, Lord Corporation finds HR XCEL the best fit for its payroll and benefits administration services. |
Global Services
August 8, 2008 |
Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO. |
CIO
June 28, 2012
Kim S. Nash |
CIOs In Search of IT Simplicity Today's tangled mess of technology hurts business agility and the bottom line. Some CIOs say it's time for a war on complexity. |
HRO Europe
Oct/Nov 2007
Atul Vashistha |
How Will a Futurized Corporation Transform Your HR Services? Virtual HR is on the way. But don't panic: Even with companies increasingly turning to outsourcing to improve service and reduce costs, the futurized organization will rely on a mix of in-house and external solutions. |
CIO
September 29, 2010
Roy Illsley |
Desktop Management: CIOs Need To Get User-Centric With the rise of client virtualization and desktop as a service, CIOs need a more user-centric approach. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
CIO
April 15, 2006
Susannah Patton |
Powering Down Electricity-hungry equipment, combined with rising energy prices, are devouring data center budgets. Here's what you can do to get costs under control. |
CIO
January 27, 2010
Bergamo & Arriaga |
Rescue Mission: How To Grow Your Business With No Budget Former heads of IT from Liberty Mutual and Keystone Automotive offer advice for CIOs faced with trying to innovate on a reduced budget. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
CIO
January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
CIO
November 2, 2010
Kim S. Nash |
Taking Business Risks With Your IT Budget New IT-enabled business models can be created only when CIOs take risks, says Vinnie Mirchandani, an expert in outsourcing and author of a book on disruptive technologies. |
CRM
February 1, 2008
Donna Fluss |
2008 Contact Center Challenges Before managers can tackle primary goals, obstacles must be overcome. |
CIO
October 15, 2003
Stephanie Overby |
The Incredible Shrinking CIO Their budgets have been cut, their work's been outsourced, their staff's been downsized, and they've been pushed off the executive team. Their status within the enterprise has suffered. That's dumb. And for CIOs, not fighting back would be dumber. |
Wall Street & Technology
September 21, 2004
Robert Hegarty |
Measuring Up The best CIOs of today and tomorrow will innovate and help their firms grow again, this time through more efficient (and now, cost-effective) deployment of technology. |
Bank Technology News
March 2006 |
CIO Survey Indicates Big Change On Their Horizon The first-year survey of CIOs based in the U.S. found they face "enormous transformation" in their business. |
Bank Technology News
July 2009
John Adams |
The Other Systemic Threat to Banking Credit default swaps, core processing systems and ATM networks would all appear to be different animals in the financial zoo, but there may be some dangerous common ground. |
CIO
June 13, 2011
Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
Wall Street & Technology
August 22, 2006 |
Financial Services Companies Failing to Perform Due Diligence on Outsourcing Deals Although financial services executives view outsourcing as a way to achieve business transformation and a competitive edge, few undertake enough due diligence when considering outsourcing partners. |
CFO
March 1, 2011
Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
CIO
March 1, 2002
Edward Prewitt |
The State of the CIO The 2002 State of the CIO special report describes a job role in transition... |
Insurance & Technology
October 6, 2008
Nathan Conz |
2008's Elite 8 Describe the CIO of the Future What challenges will insurance CIOs of the next 10 years face? How will the role change? This year's Elite 8 honorees draw on their experience to answer the question: "What will the CIO job be 10 years from now?" |
CIO
May 14, 2010 |
Restructuring IT for Global Results How three CIOs are redesigning their teams to grow with their companies. |
FAO Today
Nov/Dec 2007
Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Insurance & Technology
August 22, 2010
Andy Scurto |
An Agile Approach To make an agile implementation work, the selected system capabilities must be sophisticated enough to enable the claims organization to transform to a quality-consistent, customer service team focus. |
Bank Technology News
October 2008
Anthony Jabbour |
For Cost Cuts BPO and SaaS Still Deliver Banks are constantly looking for ways to dramatically reduce their IT costs; some banks have already launched programs targeted at cost reductions in the range of 50 percent. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
CIO
December 1, 2006
Bill Regehr |
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. |
CIO
September 1, 2005
Stephanie Overby |
Backsourcing Pain JPMorgan Chase's decision to first outsource IT and then bring it back in-house stands as a cautionary tale for any CIO considering an outsourcing megadeal. |
CIO
July 1, 2003
Christopher Koch |
IBM's New Hook IBM's pitch that on-demand e-business will reduce IT costs and make everything work better sounds good, especially to CEOs who don't understand that the technologies to make it happen just don't exist. |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
CIO
April 15, 2003
Fred Hapgood |
Plug and Pay Utility computing promises processing power when you need it, where you need it. But the technology isn't making sparks fly yet. |
CIO
August 1, 2002
Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
CIO
February 23, 2011
Martha Heller |
Helping the Business Better Understand IT CIOs are overcoming pushback and silos to establish IT's leadership role in business transformation. |
Bank Systems & Technology
March 30, 2004
Deena M. Amato-McCoy |
Jack Henry Continues Outsourcing Expansion, Adds Item Imaging As banks look to cut set-up costs and prepare for Check 21, the technology provider is expanding to meet their needs. |
CIO
April 23, 2015
Adam Dennison |
IT must face outward There is a growing need for CIOs and their teams to sharpen their focus on the company's external customers. |
CRM
March 1, 2008
Christopher Musico |
Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home. |
