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Insurance & Technology June 16, 2004 Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Bank Technology News February 2002 Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
Bank Systems & Technology February 24, 2010 Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Global Services March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Wall Street & Technology March 22, 2005 Paul Allen |
The Evolution of Outsourcing Though most trends in the financial services industry tend to be U.S.-led, fund management outsourcing has been more of a U.K. and continental European phenomenon to date, with a raft of high-profile deals hitting the headlines in the past two years. |
InternetNews August 29, 2005 Tim Gray |
Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out. |
CIO May 10, 2012 Stephanie Overby |
5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics. |
FAO Today Nov/Dec 2007 Menzigian et al. |
Outsourcing Order-to-Cash & Procure-to-Pay For finance and accounting outsourcing, an understanding of Order-to-Cash and Procure-to-Pay unlocks new opportunities to create business impact. |
IndustryWeek July 1, 2006 Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
Global Services November 29, 2007 |
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. |
Wall Street & Technology June 13, 2006 |
Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance. |
Global Services May 1, 2008 Ed Nair |
The U.S. Slowdown: Survive & Thrive The global services industry had its best two quarters ever. And, the next few would be marked by measured optimism. A look at how customers and service providers plan to respond to a slowdown. |
Global Services November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
Global Services October 27, 2008 Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
Global Services November 29, 2007 |
The Future of Niche IT Service Providers Going forward, large IT service providers will acquire niche service providers to gain expertise in specific verticals or horizontals. |
HBS Working Knowledge July 11, 2005 Thomas H. Davenport |
The Benefits of Business Process Standards A broad set of process standards will soon make it easy to determine whether a business capability can be improved by outsourcing it. The low costs and low risk of outsourcing will accelerate the flow of jobs offshore, force companies to look differently at their strategies, and change the basis of competition. |
Food Processing January 2009 Dave Fusaro |
Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings. |
Insurance & Technology August 27, 2010 Karen Furtado |
An Increasingly Compelling BPO Value Proposition Raises Questions for Insurers Business process outsourcing gives insurers an opportunity to modify business models to meet rapidly changing customer demands in a cost-effective manner. |
Insurance & Technology May 4, 2009 Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
InternetNews June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
Global Services May 14, 2008 |
Bracing up for the Slowdown The impact of U.S. slowdown will not be as severe as it was during the dotcom bust; the outsourcing industry has matured fairly well in the past seven years. |
Insurance & Technology December 6, 2007 Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
Bank Technology News June 2007 Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
Global Services August 1, 2008 Ed Nair |
Past the Half Way Mark America on the other hand is more sophisticated; the leading trend here is that it has been moving away from umbrella deals by farming out smaller chunks of specialized activity |
Global Services October 31, 2008 Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
FAO Today Nov/Dec 2007 Ross & Madden |
New Dynamics Emerging In the Mid-market FAO Landscape Outsourcing companies are increasingly seeking new business opportunities in what is called the "mid-market." |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
IndustryWeek March 1, 2007 Traci Purdum |
Indirect Procurement Gets The Shaft Companies choose to outsource function to improve service. |
Global Services December 4, 2008 Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
FAO Today Mar/Apr 2008 Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
FAO Today Nov/Dec 2007 Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
InternetNews April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
CRM February 2, 2004 Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
Global Services December 2, 2008 Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
CIO September 8, 2010 Stephanie Overby |
Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients. |
Global Services January 1, 2008 Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
IndustryWeek January 1, 2008 Brad Kenney |
Outsourcing Strategies: Four Keys to Manufacturing IT's Future What to outsource, and what to hold close? Keep these keys in your pocket to unlock a more competitive, business-centric IT organization - both inside and outside your walls. |
IndustryWeek April 1, 2008 Nick Zubko |
Speaking Out on Outsourcing Study shows more companies are now willing to outsource procurement tasks. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
CRM February 2004 Jason Compton |
How to choose the right contact center outsourcer They have efficient cost structures, access to low-cost, multilingual, and often supremely qualified staff. Call center outsourcers have something many firms want, but without the right awareness and planning an outsourcing relationship won't deliver its promised ROI. |
CIO December 16, 2009 Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
CIO August 5, 2014 Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
Bank Technology News December 2004 Jeremy Quittner |
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. |
Wall Street & Technology November 18, 2005 Leslie Kramer |
CIO Challenge: Business Process Outsourcing As Wall Street firms reevaluate their core competencies, once-strategic business processes are now being outsourced. But deciding which processes to outsource and managing the provider relationship remain critical to success. |