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Bio-IT World
April 16, 2004
Kirk Gallion |
Make Me A Match In the competitive life sciences industry, custom software development requires a flexible outsourcing strategy that balances inside and outside skills, and shortens time to delivery.   |
IndustryWeek
April 21, 2010
Jill Jusko |
Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship. |
HRO Today
June 2008
Jeff Krynski |
Department Governance: Striving Toward a More Perfect HRO Union When an outsourcing relationship sours, remediation can make things right. |
Global Services
August 14, 2008
Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Global Services
July 30, 2007 |
Outsourcing in a Vacuum The 1990s created a legacy of billions of dollars worth of outsourcing contracts that are now approaching renewal. How can organizations take re-sourcing or in-sourcing decisions when a large part of knowledge resides with the existing provider? |
Global Services
October 31, 2008
Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
Bio-IT World
April 16, 2004
Fowler & Cardin |
Cinching Synergy with a Contract Lab The keys to developing a synergistic relationship are identifying the right partner, clearly defining expectations, and communicating regularly and honestly. Follow these steps to success for lab services outsourcing. |
CRM
February 2, 2004
Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Global Services
December 2, 2008
Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
Global Services
November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
Bank Systems & Technology
June 2, 2004
Cynthia Ramsaran |
Scotiabank Starts With the Basics Though outsourcing overseas raises data security concerns, banks that outsource onshore face many of the the same issues. A discussion with Scotiabank Group's vice president of strategic sourcing about how the bank approaches outsourcing. |
HBS Working Knowledge
December 8, 2003
Lauren Keller Johnson |
Outsmarting with Outsourcing Your company has decided to outsource and put you in charge of the initiative. Learn how to quickly and cost-effectively implement outsource projects in this article. |
National Real Estate Investor
July 1, 2005
John C. Maher |
It's a Brand New Ballgame for Outsourcing Real Estate Outsourcing is certainly not a new concept to real estate. What is new is the extent to which outsourcing is being used by Global 1000 companies to improve the performance of key internal business functions such as finance and accounting, supply-chain management, human resources and real estate. |
Investment Advisor
August 2009
Adam Moseley & Wade Spencer |
New Day, New Tools With budgets tighter than ever these days, many advisory firms have found it difficult to pursue new technology initiatives and make new purchases. |
CRM
June 2006
Coreen Bailor |
7 Strategies for Partnering With Outsourcers Overlooking these simple outsource partnership practices may scrap any hope of delivering a seamless customer service experience. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
IndustryWeek
December 16, 2010 |
Getting IT Right How to Plan, Manage and Deliver on Technology's Promise With many manufacturing firms playing catch-up on IT spending, it is more important than ever to link these investments to business performance. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Global Services
November 29, 2007 |
The Future of Niche IT Service Providers Going forward, large IT service providers will acquire niche service providers to gain expertise in specific verticals or horizontals. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
FAO Today
Nov/Dec 2007
Menzigian et al. |
Outsourcing Order-to-Cash & Procure-to-Pay For finance and accounting outsourcing, an understanding of Order-to-Cash and Procure-to-Pay unlocks new opportunities to create business impact. |
CIO
November 17, 2008
Albert Lee |
How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services
January 1, 2008
Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
Global Services
December 7, 2008
Neeraja Kandala |
Global Legal-Services Market: Crisis Creates New opportunities Offshore legal services industry has been reporting over 40 percent growth annually and we can expect an even higher than average growth over the next two years. |
HRO Today
Mar/Apr 2008
Kerry Ann Vales |
Compliance Outsourcing Gaining New Ground in HRO Contracts In a world of changing regulations, employers are increasingly looking to service providers to help ensure they meet all applicable mandates. Expect more contracts, especially mid-market ones, to tack on compliance as part of the service delivery. |
CRM
January 1, 2007
Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
Wall Street & Technology
October 25, 2004
Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
FAO Today
Nov/Dec 2007
Patrick Queen |
Outsourcing Records Management: What Every Organization Needs to Know An enterprise-wide records management program, for paper and electronic records (including e-mail), is essential for sound financial controls. |
FAO Today
Nov/Dec 2007
Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
FAO Today
Jan/Feb 2008
Ramakrishnan & Frangulescu |
Are You Winning? Complement your Service Level Agreements by using a strategic sourcing scorecard. |
IndustryWeek
July 1, 2006
Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
Global Services
January 1, 2008
Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CRM
August 1, 2006
Ponnavolu & Rosenberg |
Marketing Investments: Three Tips for Increasing Operational Efficiency An increasingly complex environment is eroding the impact of marketers' investments. Get more dollar value by paying less, going lean, and outsourcing more. |
Investment Advisor
January 2006
Dan Wheeler |
Tools of the Trade: Five Building Blocks Financial advisors often ignore their own business practices and procedures for delivering a great client experience. As a result, they wind up disappointed with their level of success. To take care of business, follow these steps. |
FAO Today
Mar/Apr 2008
Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
HRO Today
May 2008
Andy Teng |
Editor's Note: Raising the Bar in Public Works The editor of this publication believes that outsourcing can play an important part in lowering costs while improving services throughout government. |
HRO Today
June 2008
Jolie Newman |
Getting to the Point: Selecting a Single-service Outsourcing Vendor Although less complex than end-to-end enterprise HRO deals, contracting a point solution provider still requires due diligence, structured governance, and a clear understanding of the need to outsource. |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Food Processing
January 2009
Dave Fusaro |
Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
Insurance & Technology
May 16, 2007
Peggy Bresnick Kendler |
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. |
