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FAO Today Mar/Apr 2008 |
2008 FAO Superstars Our Annual finance and accounting Superstars listing. |
HRO Today Jul/Aug 2008 Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
FAO Today Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Global Services November 4, 2008 John Willmott |
F&A Outsourcing Regroups in 2008: Improved Business Analytics Delivery in 2009 & 2010 Finance and Account Outsourcing (FAO) contract activity was down this year. Here's a look at the future of this industry. |
Global Services December 2, 2008 Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services October 9, 2007 |
Accenture: Customers' Favorite for FAO Sept. '07 has gone well for Accenture specially in the finance and accounting space. Customers like Microsoft and BT Group both selected Accenture to provide F&A and procurement services |
Global Services January 3, 2008 Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
Global Services October 27, 2008 Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
FAO Today Nov/Dec 2007 Rachael Stormonth |
Are Vendors Contributing To the Slowdown in New Procurement BPO? Mismatches between buy-side requirements and vendors' services and capabilities prove challenging. |
HRO Today Mar/Apr 2008 Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
HRO Today Dec 2007/Jan 2008 Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
HRO Today Mar/Apr 2008 Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble? |
FAO Today Mar/Apr 2008 Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
Global Services February 4, 2008 Imrana Khan |
34% Buyers Axe Their BPO Deals One of three customers of Business Process Outsourcing services ended their offshoring deals prematurely in 2007, reveals a recent study. |
Global Services October 31, 2008 |
No. Of Long-Term Outsourcing Deals Surges in Sept. '08 The overall trend, in recent years, has been for outsourcing contract lengths to become shorter, due to customer wariness of being trapped in a long-term deal. |
FAO Today Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
Global Services August 1, 2008 Imrana Khan |
34% More FAO Contracts to Be Inked in 2008 The global finance and accounting outsourcing market will engage in an estimated 456 multiprocess, three plus year FAO deals, with a combined annual growth rate of 30.7 percent |
Global Services November 29, 2007 |
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. |
Global Services August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. |
The Motley Fool January 13, 2004 Tim Beyers |
Accenture's Outsourcing Bet Will the consulting firm's transition pay off? |
FAO Today Nov/Dec 2007 Ross & Madden |
New Dynamics Emerging In the Mid-market FAO Landscape Outsourcing companies are increasingly seeking new business opportunities in what is called the "mid-market." |
Global Services December 4, 2008 Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Insurance & Technology August 6, 2008 Chris Murphy |
BPO Continues to Evolve Knowledge process outsourcing, or KPO -- in which service providers take over high-level tasks requiring professional judgment and industry experience -- looks to be the next frontier for the outsourcing industry. |
CFO November 17, 2003 Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
Global Services August 1, 2008 Ed Nair |
Past the Half Way Mark America on the other hand is more sophisticated; the leading trend here is that it has been moving away from umbrella deals by farming out smaller chunks of specialized activity |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Global Services September 4, 2008 |
Govt. Defense Contracts Rule the Top 10 Chart July '08 saw government defense contracts dominating the top 10, with Lockheed Martin winning the biggest of the bunch -- a $1,200 million eight-year deal from the Transportation Security Administration to manage its integrated hiring operations and personnel program. |
Global Services May 8, 2007 Imrana Khan |
Compliance Inhibits F&A Outsourcing A recent study finds that the increasing compliance burden of financial execs is the biggest obstacle to finance and accounting outsourcing. |
Global Services May 27, 2007 Fersht & Sappenfield |
F&A BPO: Beyond Labor Arbitrage While traditionally it has not been easy to convince CFOs of the business benefits of Finance and Accounting BPO, the effectiveness of some early deployments has boosted their confidence. |
IndustryWeek August 19, 2009 Steve Minter |
Procurement Outsourcing in Manufacturing Large manufacturers helped lead the procurement outsourcing market to 30% growth in 2008, according to a recent study. |
Global Services November 24, 2007 |
Leak Out of $5 Billion Deal's Details Last month, the details of one of the biggest network-services contracts ever awarded leaked out in the U.S. SEC filing, with the extended outsourcing relationship between IBM and AT&T. |
HRO Today Jul/Aug 2008 Yvette Cameron |
The Three-legged Stool of BPO To maximize HRO effectiveness, maintain a three-way channel of communications. Technology providers should be a critical partner of outsourcing discussions. |
Global Services November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
HRO Today Jul/Aug 2008 Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
FAO Today Mar/Apr 2008 Russ Banham |
Scaling New Heights Accenture's contract with BT Group lets finance and accounting outsourcing take a real seat at the strategy table -- perhaps for the first time. |
HRO Today Jan/Feb 2008 Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
Insurance & Technology August 27, 2010 Karen Furtado |
An Increasingly Compelling BPO Value Proposition Raises Questions for Insurers Business process outsourcing gives insurers an opportunity to modify business models to meet rapidly changing customer demands in a cost-effective manner. |
Global Services November 29, 2007 |
The Future of BPO The continuing implosion of the traditional organization and its underlying support-management approaches, and the emergence of virtualized businesses, will see the Business Process Outsourcing market grow substantially over the next few years. |
Global Services January 28, 2008 |
The End Is Not Always Perfect In Dec. 07, the deal-making trend was quite subdued. |
FAO Today Mar/Apr 2008 Peggy Cope |
Department AP/AR: Chasing the Mid-Market With New AP Tools Research firms predict changes in order-to-cash business, and the development of customizable new tools to meet new market realities. |
The Motley Fool April 27, 2004 Mark Mahorney |
EDS Earnings an Epitaph? Every report out on Electronic Data Systems' first-quarter earnings talked about its troubles with several of its largest contracts. Its financial difficulties are making it hard for the second-largest information technology (IT) outsourcing firm to sign large contracts. |
Global Services January 3, 2008 Khan & Bhambal |
Public Sector's Favorite IT Providers In 2007 General Dynamics and SAIC have been the most preferred IT services providers of the public sector buyer community, finds the recent study of Global Services |
Global Services May 28, 2008 Lisa Ross |
FAO to Achieve Strategic Objectives The No.1 reason for companies to consider outsourcing finance back-office functions is the need for cost reductions; however, there are a myriad of additional drivers compelling companies to consider this option. |
FAO Today Nov/Dec 2007 Peggy Cope |
The Drive to Procurement Outsourcing ICG Commerce CEO talks about the drivers, challenges, and best practices of outsourcing your procurement. |
FAO Today Nov/Dec 2007 Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Global Services May 14, 2008 Lisa Ross |
Shifting to an FAO 2.0 Mindset While cost reduction and process efficiency are still key drivers for FAO engagements, customers are adopting a wider scope of contracted services upfront, suggesting that the FAO market is now shifting to the age of FAO 2.0 differentiated from less sophisticated market demand for services |
Global Services November 29, 2007 |
The Future of Outsourcing by the Energy Sector Taken at face value, the energy retail sector would appear to be ripe for outsourcing. |
CIO August 5, 2014 Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |