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HRO Europe
Oct/Nov 2007
Andy Teng |
Editor's Note: How to Avoid Getting Whacked by a Fast-evolving Outsourcing Market Think you know all there is to know about HRO? Before you proclaim yourself a `wise guy,' here are two disparate trends you should consider So you don't get blindsided In a market that's rapidly changing.   |
HRO Today
June 2008
Andy Teng |
Gauging Buyer Satisfaction Nearly 10 years after the HRO industry first began, quality of service delivery is stabilizing. But can the market elevate its game to truly keep customers happy? |
HRO Today
April 2008
Andy Teng |
As HRO Market Evolves, Renewals Reflect Changes With the benefit of hindsight, buyers and providers head into the next generation of HR outsourcing with clearer goals and expectations regarding their enterprise engagements. |
HRO Today
April 2008
Andy Teng |
Leading the Charge Into a New Era As chairman of HR Business Process Outsourcing Buyers Group, the most important organization in the HR outsourcing industry, LeAnne Andersen is helping the industry mature in a way that serves employers and providers alike in a rapidly evolving marketplace. |
HRO Today
April 2008
Andersen & DeFidelto |
The View of Enterprise Buyers As the organization representing the industry's largest HR outsourcing buyers, the Buyers Group provides "the voice of the buyer" to those contemplating outsourcing, as well as to providers. |
HRO Today
Mar/Apr 2008
Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble? |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
HRO Today
June 2008
Andy Teng |
Gravitating toward Governance Are you doing a good job watching the store? If you haven't considered your governance efforts lately, better beef up before it comes back to haunt you. |
HRO Today
Dec 2007/Jan 2008
Lowell Williams |
Entering a New Era in HRO Approaching 2010, globalization continues just as the quest for quality does. Buyers now turn their focus on service delivery as they once did on cost savings. |
HRO Today
September 2008
Jolie Newman |
HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike. |
HRO Europe
Oct/Nov 2007 |
HRO World Europe 2007 Conference Preview In a red-hot market, you can be sure that HR leaders will be out in droves to hear about the latest developments in HR outsourcing. Brussels' landmark Conrad Hotel once again serves as host of Europe's most important outsourcing conference. |
HRO Today
Jul/Aug 2008
Jolie Newman |
Comprehensive HRO: Choosing the Right End-to-end Service Provider Here's why you should take stock of your technological aspirations, how sourcing advisors can save you from vendor hyperbole, and the importance of getting the A-Team on your account. |
HRO Today
Dec 2007/Jan 2008 |
2008 HRO Superstars What does it take to become a Superstar in the HR outsourcing field? Read on to see. |
HRO Today
Jul/Aug 2008
Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
HRO Today
Mar/Apr 2008
Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
HRO Today
Jul/Aug 2008
Yvette Cameron |
The Three-legged Stool of BPO To maximize HRO effectiveness, maintain a three-way channel of communications. Technology providers should be a critical partner of outsourcing discussions. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
Crystal Ball, Schmall--Some HRO Predictions for the New Year Self-preservation has HR leaders adjusting their expectations of HRO. Following are some predictions of where the HRO industry is going in 2008. |
FAO Today
Nov/Dec 2007
Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
HRO Today
April 2008
Elliot Clark |
CEO's Corner HRO: Hot or Not? What is the true state of the HR outsourcing market? Analysts and pundits ponder, but the data tell all. |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
HRO Today
Mar/Apr 2008 |
HRO's Main Event Takes Center Stage in the Big Apple The Sixth Annual HR Outsourcing World Conference will be held in New York City April 15 - 17. Expect strong attendance from buyers and providers alike. |
HRO Today
Mar/Apr 2008
Andy Teng |
Admiring the Business Model If political leaders were as fiscally responsible as the buyers of HR outsourcing, we might be able to avoid bankrupting future generations of Americans. |
HRO Today
Mar/Apr 2008
Andy Teng |
Beyond Payroll: Buyers Seek Greater Value Attracted by lower prices and more robust technology, buyers who once outsourced payroll only are now embracing a cornucopia of services from their providers. |
HRO Today
June 2008
Andy Teng |
Considering Governance First You wouldn't want to drive in a major city without traffic lights, so why take on outsourcing without a robust governance model? Remember, dedicating the right resources to managing the contract can help minimize problems later on. |
HRO Today
Jan/Feb 2008
Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
HRO Today
June 2008
Russ Banham |
Mid-market Momentum Where can mid-market buyers turn for information about the right HR outsourcing solution for them? For the longest time, nowhere. But all that's about to change. |
HRO Today
Mar/Apr 2008
Andy Teng |
HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services. |
HRO Today
Mar/Apr 2008
Neil McEwen |
Energizing the HRO Marketplace As multi-process HRO struggles during a lull in the market, providers need to figure out how to instill confidence into potential clients. Now is not the time for caution. |
Global Services
November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
HRO Today
Jul/Aug 2008
Andy Teng |
Engineering HR Service Innovation In Kimberly-Clark's ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation. |
HRO Today
May 2008
Andy Teng |
Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way. |
HRO Today
Jul/Aug 2008
Andy Teng |
Editor's Note: Witnessing the RPO Baby Grow up Three years and a bunch of grey hairs later, it's clear that the best in RPO has yet to come. Here are three big reasons why you may want to stay tuned to market developments ahead. |
HRO Today
May 2008
Peggy Cope |
Ernie's Excellent Adventure From chemical engineer to HR outsourcing thought leader, DuPont's Ernest Lareau has packed a lifetime of experiences into his career with the chemical giant. Now, as the chairman of the HRO Association's executive committee, the multitalented Lareau shares the lessons he has learned. |
HRO Today
June 2008 |
Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right. |
HRO Europe
Oct/Nov 2007
Andy Teng |
Shared Services: Training Wheels for First-time Outsourcing Adopters? Should companies engage in shared services before they outsource? While some report better results with this intermediate step, others say it's not a necessity to achieving great HRO implementation. |
HRO Today
Dec 2007/Jan 2008
Neil McEwen |
The HRO Provider's Dilemma In determining whether they take on a deal, HR outsourcing vendors should examine the motivation, complexity, and will power of their clients. |
HRO Today
Jan/Feb 2008
Chris Johnson |
Gauging Service Delivery Quality as Judged by Your Employees HR outsourcing is not consistently delivering the level of service employees expect. |
HRO Today
September 2008
Jolie Newman |
Hitting the Ground Running In helping one of the HRO leaders stay ahead of competitors, ADP's Hogan is also helping the entire market mature more quickly. |
HRO Today
Dec 2007/Jan 2008
Monica Barron |
Optimism in the HRO Market With demand for outsourced services underserved and a new crop of providers ready to enter the market, look for growth to rebound in the new year. |
HRO Today
Mar/Apr 2008
Paul Davies |
The Art of Contract Renegotiation What happens when the HRO contract winds down? A lot will depend on how you set up the terms the first time around. |
CFO
February 22, 2005
Anne Stuart |
Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers? |
Global Services
August 8, 2008 |
Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO. |
HRO Today
May 2008
Russ Banham |
Slow Going With Uncle Sam Whether on a state or federal level, interest in outsourcing human resource functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HR outsourcing. |
HRO Today
June 2008
Jolie Newman |
Getting to the Point: Selecting a Single-service Outsourcing Vendor Although less complex than end-to-end enterprise HRO deals, contracting a point solution provider still requires due diligence, structured governance, and a clear understanding of the need to outsource. |
Global Services
June 16, 2007 |
Accenture: HRO Leader in Europe A recent study has crowned Accenture as Europe's top Human Resource Outsourcing service providers. The company signed 24% (with 48% of total contract value) of total outsourcing contracts. |
HRO Today
Jan/Feb 2008
Kerry Ann Vales |
Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers. |
HRO Today
September 2008
Andy Teng |
Talent Management Programs Catch Up Through Tech Innovation With suites of offerings in the marketplace, HR organizations may find the task of managing talent easier and more valuable than ever. |
HRO Today
June 2008
Naomi Lee Bloom |
Pondering The Future of HRM Service Delivery, Part II Buyers and providers are getting much better at HR management business process outsourcing. Multi-tenancy plays a big role once again. |
HRO Today
Mar/Apr 2008
Gianni Giacomelli |
How to Sustain Innovation Think of HRO innovations as a marathon and not a sprint. For providers to deliver continuous improvements effectively, they will need to make the right investments and get some concessions from the buyers. |
HRO Today
Dec 2007/Jan 2008
Paul Davies |
The Perils of HR Transformation A natural by-product of outsourcing, transforming HR during the transition can hold both rewards and disruptions for the organization. |
