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Insurance & Technology
April 15, 2010
Lisa Valentine |
Carriers Look to Billing to Improve Customer Service and Retention Billing is a critical but often overlooked aspect of customer service and retention -- not only for policyholders, but for agents and distributors as well.   |
Insurance & Technology
April 15, 2010
Matt Josefowicz |
3 Factors Behind Carriers' Renewed Attention to Billing Insurers that do billing well reap huge operational and retention dividends -- while those that do it poorly end up with unnecessary costs and dissatisfied customers. |
CRM
December 2013
Leonard Klie |
Despite Outages, Customer Satisfaction with Electric Utilities Brightens Improved communication in Web self-service and proactive outreach have bolstered customer sentiment, according to a J.D. Power study. |
Insurance & Technology
May 7, 2010
Anthony O'Donnell |
StoneRiver Adds Billing Offering to Stream Solution Set Core insurance operational solutions vendor StoneRiver has released Billing Stream -- Direct, a component of the vendor's StoneRiver Stream solution set, built on advanced service-oriented architecture with an embedded service bus. |
CRM
January 28, 2013
James Messer |
Get More From Your CRM -- Add Billing Decrease customer churn by personalizing your billing process. |
Managed Care
April 2007 |
Consumers Upset By High Cost of Administration When it comes to health care administrations, there is a wide gap between what executives of hospitals and insurance companies believe it costs and what consumers believe. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Entrepreneur
April 2004
Paul & Sarah Edwards |
Have I Chosen a Stable Business? No worries---medical billing is still a viable business. |
Global Services
September 6, 2007 |
Aug.'s Top Outsourcing Partnerships: Reuters-Fujitsu; Allianz-Xchanging The month saw a string of new IT outsourcing contracts being announced -- some of which were expected in the first half of the year |
Insurance & Technology
February 17, 2009
Nathan Conz |
TWIA Chooses Guidewire The Texas Windstorm Insurance Association has selected Guidewire Software's Billing Center solution. |
Bank Technology News
July 2006
John Adams |
Electronic Billing: Partners in Payments Creditron and MyOnlineBill.com join forces to tap the small volume market. |
Insurance & Technology
June 8, 2009
Anthony O'Donnell |
News from 2009 IASA Conference: Oracle Launches Revenue Management and Billing for Insurance Oracle's solution enables insurers to consolidate billing systems onto one platform for greater visibility and efficiency, improving revenue management and providing better customer service and multi-channel sales support, according to the vendor. |
