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Entrepreneur
June 2003
Melissa Campanelli
Shipping Out If you can afford to join the fray, offering online customers free shipping may help you compete. mark for My Articles similar articles
PC World
February 2001
Anne Kandra
Return to Sender--If You Can Time limits on returning a faulty new PC... mark for My Articles similar articles
PC World
June 2006
Christopher Null
All-Star Tech Stores Who's got the best prices, selection, sales help, and return policies among online and brick-and-mortar stores? We surveyed more than 5000 readers to find the best places to buy tech gear. mark for My Articles similar articles
InternetNews
December 30, 2008
Christopher Saunders
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? mark for My Articles similar articles
PC World
October 24, 2006
Tom Spring
How to Avoid the Biggest Web Shopping Annoyances Hidden fees, products that suddenly disappear from stock, shady stores -- don't put up with them. Here are strategies for getting the right products at the right price, without hassles. mark for My Articles similar articles
PC World
December 23, 2007
Jeff Bertolucci
Best Places to Buy Tech Products Now and Post-Holidays You know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores and our tips for timing your purchases can help. mark for My Articles similar articles
The Motley Fool
November 25, 2006
Elizabeth Brokamp
Holiday Deals for Online Shoppers Love shopping online but hate paying the shipping fees? You may be in luck. Many of the big online stores are offering discounted or free shipping deals this season in order to secure your business. But not without strings attached, of course. mark for My Articles similar articles
PC World
September 2002
Anne Kandra
Such a Deal? The Best & Worst Places to Buy on the Web From big names to cheap no-names, we rate today's PC gear sites for price, selection, and service. mark for My Articles similar articles
The Motley Fool
November 20, 2006
Dayana Yochim
Black Friday's Bogus Bargains Retailers have a lot more than hot bargains in store for holiday shoppers. They're pulling out all the stops to get customers to overindulge. Here's how bargain hunters can avoid the financial tripwires this season on Black Friday and beyond. mark for My Articles similar articles
InternetNews
January 11, 2006
Susan Kuchinskas
Online Sales Up, Service Down Two reports highlight growing issues with customer service at Web shopping sites. mark for My Articles similar articles
The Motley Fool
November 14, 2007
Mary Dalrymple
Ship Your Presents Free! To help make the most of Cyber Monday, the online retailer's answer to Black Friday, look around for the best shipping deals to cut your holiday costs. mark for My Articles similar articles
PC World
October 2004
Anne Kandra
Web Shopping: A Cart Full of Frustration Here are half a dozen common (and aggravating) glitches that continue to bedevil e-commerce, along with some suggestions to help consumers avoid them in the future. mark for My Articles similar articles
Search Engine Watch
October 25, 2005
Shari Thurow
Shopping Search and Merchant Reputations Consumers often look to merchant reputations on shopping search engines when deciding to make a purchase. But who determines these reputations? And can you trust them? mark for My Articles similar articles
InternetNews
April 6, 2004
Susan Kuchinskas
Discount Online Retailer to 'Bill Me Later' Multi-channel consumer electronics retailer TigerDirect added a new way for customers to pay with the addition of the "Bill Me Later" service from I4 Commerce, the company said in a statement Tuesday. mark for My Articles similar articles
PC World
January 2004
James Oliver Cury
The Art of the Deal The right tech products at great prices from trustworthy merchants are out there. These 30 tips and sites will help you find them, online or off. mark for My Articles similar articles
InternetNews
June 29, 2006
Vangie Beal
Google Checkout Open, Ready for Business Ending speculation surrounding its online payment system, the search-engine giant today launched Google Checkout. mark for My Articles similar articles
CRM
January 11, 2013
Mikael Lyngso
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. mark for My Articles similar articles
PC World
December 17, 2001
Joel Strauch
Web Guide to Last-Minute Shopping Shopping sites promote guaranteed deliveries, procrastinator's sections for harried Web shoppers. mark for My Articles similar articles
InternetNews
May 11, 2009
Michelle Megna
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. mark for My Articles similar articles
The Motley Fool
November 12, 2010
Alyce Lomax
Free Shipping Won't Save Wal-Mart's Holidays The discount giant's latest salvo in the seasonal retail wars lacks firepower. mark for My Articles similar articles
InternetNews
November 8, 2006
Nicholas Carlson
Google Counters Its Own Checkout Freebie The news comes days after PayPal offered similar incentives. mark for My Articles similar articles
Search Engine Watch
September 29, 2004
Shari Thurow
Shopping Search Tactics Shopping search engines make it easy for people to research and buy products. They can also be a powerful and cost-effective customer acquisition channel for merchants. mark for My Articles similar articles
InsideFlyer
December 2006
Christmas Shopping (for Miles) The advice, deals and everything you need to make your visit to the online shopping malls more about the miles than ever before. mark for My Articles similar articles
InternetNews
June 1, 2005
Susan Kuchinskas
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. mark for My Articles similar articles
Search Engine Watch
June 29, 2006
Chris Sherman
Google Launches Checkout, not the Rumored GBuy Checkout isn't the rumored PayPal killer, but it does offer some compelling features for both merchants and online shoppers alike. mark for My Articles similar articles
The Motley Fool
September 2, 2008
Anders Bylund
Cheap Shipping Doesn't Matter Go "FREE" or go home. mark for My Articles similar articles
InternetNews
June 1, 2007
Stuart J. Johnston
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. mark for My Articles similar articles
CRM
November 1, 2006
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc. mark for My Articles similar articles