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PC Magazine
August 7, 2007
Gary Berline |
Small Biz Talks Big These PBX (private branch exchange) appliances link external phone service with your data network, making your small business look like a Fortune 500 operation.   |
PC Magazine
July 12, 2006
Dave Mathews |
Your Virtual Assistant Small businesses can't afford the same equipment as big ones, or as many employees, for that matter. If money's too tight to mention, read how Asterisk and an old PC can run your phone system and manage your office. |
PC Magazine
October 12, 2005
Oliver Kaven |
VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)... |
PC Magazine
May 5, 2006
Oliver Kaven |
Avaya one-X Quick Edition If your business or branch office with 20 or fewer employees is looking for lightning-fast setup and zero maintenance in a telephony solution, Avaya one-X Quick Edition should be at the top of your list. |
Linux Journal
March 1, 2007
Jay Phillips |
Applying Adhearsion to Asterisk When a call comes in on an Asterisk server managed by Adhearsion, Asterisk manages the low-level hardware while the logic, like playing messages, connecting through to someone or taking input, is handled by Adhesion. |
Home Toys
August 2005
Michael N. Marcus |
When You do the Math, it's Better Than Free Despite a few lapses in documentation language and organization, the KX-TA824 is an extremely good phone system, and a fine choice for just about any home, and many businesses. |
Linux Journal
June 1, 2007
Dmitri Popov |
Extend OpenOffice.org It's easier than you might think to create your own OpenOffice.org extensions. |
Linux Journal
August 1, 2007
Justin Huff |
Building Firefox Extensions This article shows how easy it is to extend Firefox by building an extension that integrates with a photo editing API provided by Picnik. |
PC Magazine
June 20, 2007
David A. Karp |
Make Your Own Firefox Extensions Firefox is wildly popular in part because of its cache of ready-made extensions. Here are six ways to make your own. |
Linux Journal
April 1, 2007
Matthew Gast |
Time-Zone Processing with Asterisk, Part II Asterisk provides an extensive toolkit for designing PBX-hosted services. This article explains how to track your time zone as you travel, and handle your calls based on whether or not they arrive during your daylight hours. |
Linux Journal
February 6, 2007
Brown et al. |
UpFront What's New in Kernel Development... Tales of an Asterisk Addict... Campcaster 1.1, an open-source radio broadcasting system... Manitoba Media Centre going open source... etc. |
Search Engine Watch
July 7, 2005
Chris Sherman |
Still More Cool Firefox Tools The Firefox development community has been busy developing a range of new tools that enhance your searching and browsing activities, and best of all, they're free. |
CRM
October 2012
Leonard Klie |
IVR Gives This Pharmacy a Healthy Boost TalkRx keeps a small, family-owned drugstore chain competitive with national rivals. |
Linux Journal
September 30, 2006
Mike Diehl |
Caller ID with Asterisk and Ajax Combine Asterisk, Perl and Ajax to display incoming and outgoing call information on a web page. |
PC World
February 2004
Scott Dunn |
Windows Tips: For Security Reasons, It Pays to Know Your File Extensions Spot hazardous files by learning about extensions. |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
Search Engine Watch
July 23, 2010
John Lee |
Claim Your SERP Real Estate With Google's Product Extension Ads A quick guide on how advertisers can leverage Google's Product Extension feature within AdWords and display product images and details in line with your PPC ads. |
CRM
April 2011
Leonard Klie |
IVR Personalization: Strike the Right Balance Too much familiarity can repel customers, so IVR designers must take pains to build the right systems. |
Information Today
May 2, 2013
Paula J. Hane |
Useful Browser Extensions I'd like to share some of these treasures that have improved the browser experience for me. There are similar extensions for Firefox and other browsers, but I'll focus on those I use on Chrome. |
InternetNews
January 3, 2007
Sean Michael Kerner |
Asterisk Calls Home Digium delivers a GUI version of the popular open source IP-PBX, and it's 'easy.' |
CRM
January 2012
Leonard Klie |
Can Mobile and IVR Avoid a Fight? Customer interaction technologies should support one another, not compete. |
Search Engine Watch
November 10, 2004
Chris Sherman |
More Search and Browsing Fun with Firefox Mozilla Firefox has search features and extensions that go far beyond what you get with Internet Explorer. Here's how to turbocharge the browser to enhance your online experience. |
CRM
February 2015
Leonard Klie |
The Hidden Sources of Poor Customer Service Interactions should be designed with the customer in mind. |
Entrepreneur
April 2007
Mike Hogan |
On the Plus Side A new service can turn your cell phone into a superphone, complete with 10 different numbers and all the features of a PBX. |
Entrepreneur
August 2008
Mike Hogan |
Phone 2.0 A new service combines social networking features with free phone calls. |
InternetNews
November 21, 2005
Sean Michael Kerner |
Asterisk 1.2 Released New version of open-source IP-PBX adds more than 3,000 feature improvements. |
Inc.
November 2008 |
How To: Choose the Right Telecom System The development of technologies that send voices as packets of data via the Internet has changed the world of telecommunications. Here are steps to choosing the right system for your company. |
PC Magazine
July 12, 2006
Rick Broida |
Must-Have Firefox Extensions Want to be cooler than your coworkers? |
CRM
October 2012
Donna Fluss |
IVRs Get a Bad Rap There's no excuse for not investing in these systems. |
InternetNews
November 24, 2004
Jim Wagner |
Add-ons Extend Firefox Growth The online, grass-roots movement of the Mozilla browser is creating a buzz for the extensions that make it even better. |
CRM
December 2007
Coreen Bailor |
Speak Up! Designing a speech-enabled IVR system is inherently complex and requires in-depth preparation. Here are eleven strategies to ensure that you're hearing your customers loud and clear. |
