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PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
Inc. November 2008	A Telecom Glossary Here's a guide to some of the terms you will encounter when dealing with VoIP.
BusinessWeek May 17, 2004 Stephen Wildstrom	At Last, You Can Ditch The Phone Company Voice over Internet protocol lets you make clear, fast calls over the Internet, using a plain phone.
CAUSE/EFFECT Vol 22 Num 2 1999 Dale Smith & Dave Barta	VoIP-A Practical Campus Perspective ...A key catalyst to this change will be Voice over IP (Internet protocol) services...
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
The Motley Fool February 22, 2011 Roger Friedman	8x8 Poised for a Breakout? The CEO chats with us about the world of VoIP communication.
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
T.H.E. Journal March 2005 Dan Young	VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
PC World September 26, 2007 Mark Sullivan	How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
PC Magazine August 7, 2007 Gary Berline	Small Biz Talks Big These PBX (private branch exchange) appliances link external phone service with your data network, making your small business look like a Fortune 500 operation.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
Entrepreneur January 2005 Amanda C. Kooser	Come Together Is it time to combine your voice and data networks? We've got the latest buzz on IP-PBX phone systems.
Bank Systems & Technology February 1, 2007 Nancy Feig	Making the Call: Choosing a New Telephone System Community Bank & Trust chooses ShoreTel's IP phone system for customer service.
Entrepreneur March 2004 Mike Hogan	Dial for Discounts VoIP promises a slew of fresh messaging options to boost your productivity--and save you money.
PC Magazine May 5, 2006 Oliver Kaven	Avaya one-X Quick Edition If your business or branch office with 20 or fewer employees is looking for lightning-fast setup and zero maintenance in a telephony solution, Avaya one-X Quick Edition should be at the top of your list.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
PC Magazine June 8, 2004 Brad Grimes	Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off.
Commercial Investment Real Estate Nov/Dec 2006 Craig Castillo	Setting the Tone Commercial real estate owners will find making the simple switch from a traditional phone system to a VoIP solution allows them to offer something their competitors can't: A lease package that comes complete with advanced and ready-to-use telecommunications options.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
Commercial Investment Real Estate Jul/Aug 2011 Dennis LaMantia	Long-Distance Logic Creigh A. Bogart and other CCIM members are using VoIP programs like Skype and Web-based applications such as Google Voice to supplement their landlines and cell phones. In the process, they're saving time and money.
CIO March 15, 2004 Matt Villano	IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
InternetNews August 20, 2007 Barbara Darrow	EMC in VoIP Management Game EMC is broadening its Voice over IP horizons with the release today of new performance tracking and reporting capabilities for VoIP devices.
Entrepreneur October 2004 Mike Hogan	Calling the Shots Is a VoIP telephone system in your company's future? Here's how to find out--without breaking the bank.
PC Magazine October 12, 2005 Oliver Kaven	VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)...
InternetNews July 30, 2004 Craig McGuire	In Focus: VoIP Need help making sense of the VoIP hype? Quick stats, fast facts about VoIP.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
Inc. February 18, 2003 Anne Stuart	Security Issues with VoIP Are voice-over Internet protocol phone systems vulnerable to hackers? Can calls be intercepted? Unfortunately, yes. Here's a list VoIP Web sites you can dial into for more information on VoIP and its related security issues.
InternetNews July 17, 2007 Stuart J. Johnston	Microsoft, Nortel Celebrate an Anniversary Microsoft and Nortel celebrate one year together in unified communications. Meanwhile, observers disagree about the milestone's importance.
Bank Systems & Technology June 2, 2004	One Question For: Jim Barry, OneUnited Bank What was OneUnited Bank's main concern when implementing Voice over IP telephony technology?
InternetNews April 16, 2009 David Needle	Top VoIP Threats Detailed by Security Firm The growing use of Voice over IP telephony services in the enterprise make it an inviting target for the bad guys.
CIO September 15, 2001 Fred Hapgood	Call of the Internet Voice over IP technology may finally get off hold...
AskMen.com Al Samson	VoIP: The New Telephone One of the most groundbreaking aspects of the Internet is the use of the infrastructure to speak on the telephone. This system is called Voice over Internet Protocol.
PC Magazine February 23, 2006 Oliver Kaven	D-Link IP Telephony Solution DVX-1000, DVG-3004S, DPH-140S The D-Link DVX-1000 IP PBX offers features typically found only in higher-end systems and is worth a look if you have a business with fewer than 25 employees.
InternetNews July 16, 2004 Roy Mark	IRS Denies VoIP Tax Plan Claims Treasury Dept. calls Federal Register notice an 'innocuous' inquiry into changes in the telecommunications industry.
Inc. November 2008	Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you.
Inc. November 2008	Pick the Host With the Most It's not enough to compare features and prices when choosing a VoIP host. Here are some ways to be sure you are doing business with the right provider.
InternetNews February 24, 2004 Roy Mark	States Plead Case for VoIP Regulation Public safety issues, such as 911 service, are serious enough to require government oversight, state officials tell a Senate panel.
InternetNews February 6, 2004 Roy Mark	Could National Security Concerns Slow VoIP? The FBI's concern about wiretap capability of Internet telephony is complicating the FCC's desire to limit regulation of the technology.
PHONE+ June 16, 2009 Khali Henderson	Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP.
InternetNews April 28, 2006 Tim Scannell	Voxbone Pitches Inbound VoIP Services Belgian VoIP service provider Voxbone hopes to be top dog in VoIP by providing low-cost numbers and a virtual presence to companies worldwide.
InternetNews August 23, 2004 Susan Kuchinskas	Spam, DoS Headed VoIP's Way Spam over Internet Telephony (SPIT) and DoS attacks could make IP telephony as vulnerable as e-mail.