| Similar Articles |
|---|
 |
CRM
January 21, 2005 |
Chart: What is the Most Important Initiative for Your Customer Service Organization in 2005? Here's a chart showing the breakdown of customer service initiatives by level of importance.   |
CRM
April 1, 2005 |
The Pulse: Which Department Within Your Organization is in Charge of Owning the Customer Experience? Marketing: 20%... Customer Service: 46%... Sales: 20%... etc. |
CFO
June 15, 2012
Marielle Segarra |
Going Digital Big data and digital marketing become top strategic priorities. |
Insurance & Technology
January 5, 2007 |
Industry Visions 2007: Opportunities and Challenges Each new year requires a shifting of emphasis and priorities to address the particular opportunities and challenges presented by the state of technology and the insurance market. |
Insurance & Technology
February 9, 2009
Peggy Bresnick Kendler |
Virtual Roundtable: Green IT Especially in turbulent economic times, "green" initiatives can be a boon to the business. |
CRM
December 20, 2004 |
The Pulse: What is Your Customers' Primary Touch Point Within Your Ogranization? A chart depicting the enterprise segments customers reach first. |
PHONE+
November 23, 2009
Joslyn Faust |
Downturn Prompts Diversification of Agent Business A large number of telephony agents are taking action to represent other carriers, carry different products and services, or sell to different types of customers. |
CRM
August 1, 2005 |
The Pulse: What Are Your Data Security Problems? Readers weigh in on their data security issues. |
CRM
April 1, 2008 |
The Pulse How Does Your Company Handle its CRM Solution? |
T.H.E. Journal
December 2004 |
Desktops Chart comparing the latest desktop computers. |
CRM
December 1, 2007 |
The Pulse What do you think of viral marketing? |
CRM
January 21, 2005 |
The Pulse: Are You Currently Using or Planning to Use... A chart depicting CRM delivery model options. |
CRM
November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
Insurance & Technology
August 23, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: How to Navigate Claims Transformation Industry experts discuss best practices for ensuring a successful claims system modernization project. |
InternetNews
July 20, 2005
Paul Shread |
Technical Analysis: Nasdaq Nears Multi-year High The Nasdaq closed just under a four-year high on Wednesday. |
InternetNews
March 21, 2005
Paul Shread |
Technical Analysis: Nasdaq Finds Support The Nasdaq (first chart below) bounced at obvious support today, its 200-day moving average, ending back at the unchanged level (and its January low) by the close. |
InternetNews
February 23, 2005
Paul Shread |
Technical Analysis: Techs Have Fallen and They Can't Get Up Nasdaq couldn't get past the first resistance level today. |
Insurance & Technology
January 5, 2007
Paul McDonnell |
It's a 'Buy' World This is an exciting time in the insurance industry, with several factors leading carriers to make key technology decisions in 2007. Carriers choosing to implement new solutions should recognize the critical need for flexible integration architecture. |
CRM
May 2, 2005 |
The Pulse: Does your contact center provide your agents with a holistic view of your customers' interactions with the company across the enterprise? A chart depicting what percentage of CRM readers provide their agents with a complete view of customers' company interactions. |
InternetNews
July 17, 2006
Paul Shread |
Technical Analysis: Stocks Stabilize Now can they turn higher? |
CRM
February 1, 2007 |
The Pulse: Which Group of Workers in Your Company Relies Most on Mobile Technology? A reader poll: Sales -- 65%... Service/Support -- 22%... etc. |
CRM
September 1, 2004 |
The Pulse: Our main concern regarding customer data is... Pie chart showing responses to a survey about concerns over customer data. |
CRM
July 1, 2005 |
The Pulse: How do Your Sales Force and Support Staff Interact? From a reader poll, a chart showing respondents' reporting chain for sales and support staff. |
CRM
October 18, 2004 |
The Pulse: In 2005 we Plan to... A chart summarizing in what direction companies plan to move regarding CRM spending. |
CRM
September 1, 2005 |
The Pulse: What is Your Company's Current Prospect Pursuit Plan? A chart representing reader responses depicting the percentages of companies' prospect pursuit plans. |
InternetNews
November 10, 2004
Paul Shread |
Technical Analysis: The Stalemate Continues The market holds up well despite bad news. |
InternetNews
July 12, 2006
Paul Shread |
Technical Analysis: Downtrend Resumes The Nasdaq and S&P are clinging to support. |
CRM
October 1, 2005 |
The Pulse: How Much Risk do You Think Fraudulent E-mails Pose to Your Business? Readers weigh in on the importance of e-mail security. |
InternetNews
March 7, 2006
Paul Shread |
Technical Analysis: Techs Continue Slide The Nasdaq nears major support. |
CRM
September 23, 2004 |
The Pulse How did you integrate your sales process with your CRM software? Here's a chart with survey answers. |
Wall Street & Technology
April 21, 2004 |
Conflicting Priorities Though it is well known that technology projects should be driven by business priorities, a new study by Financial Insights finds that investment-management firms are having a tough time with this concept. |
InternetNews
July 11, 2006
Paul Shread |
Technical Analysis: Chips Lead the Way Higher Before the market turned on Tuesday, chip stocks were leading the way. |
InternetNews
August 9, 2004
Paul Shread |
Technical Analysis: Nasdaq Hits Oversold Levels On the daily chart, the Nasdaq is very oversold. When a bounce comes, it could be a strong one. |
InternetNews
August 7, 2007
Paul Shread |
Technical Analysis: S&P Gets Stopped The S&P 500 stalled at a big level Tuesday. |
InternetNews
April 24, 2006
Paul Shread |
Technical Analysis: Techs Hang On The Nasdaq held onto important support levels Monday, but not by much. |
InternetNews
February 13, 2006
Paul Shread |
Technical Analysis: Techs Break Down The Nasdaq gave up a big support level on Monday. |
InternetNews
June 10, 2005
Paul Shread |
Technical Analysis: Techs Continue to Struggle The Nasdaq needs to take out 2100. |
InternetNews
April 4, 2006
Paul Shread |
Technical Analysis: Stocks Hold Up Stocks may not be making much headway, but at least they're not going down. |
InternetNews
August 27, 2007
Paul Shread |
Technical Analysis: Pullback Stocks pulled back on lower volume Monday. |
InternetNews
June 23, 2004
Paul Shread |
Technical Analysis: Breakouts The Nasdaq was the only holdout. |
InternetNews
December 14, 2005
Paul Shread |
Technical Analysis: S&P Hits Headwinds The S&P was stopped at long-running resistance Wednesday. |
InternetNews
May 19, 2006
Paul Shread |
Technical Analysis: Stocks Stabilize At least the indexes have stopped falling. |
InternetNews
July 7, 2006
Paul Shread |
Technical Analysis: Dow Leads to the Downside But the techs are right behind. |
InternetNews
July 13, 2007
Paul Shread |
Technical Analysis: Finally The S&P finally sets a new all-time high. |
InternetNews
March 22, 2005
Paul Shread |
Technical Analysis: More Breakdowns The indexes gave up more support levels on Tuesday. |
InternetNews
March 6, 2006
Paul Shread |
Technical Analysis: Bulls Get Tested The Nasdaq faces its first support test in a while. |
InternetNews
April 25, 2006
Paul Shread |
Technical Analysis: Techs Cling to Support The Nasdaq continued to hold important support levels Tuesday. |
InternetNews
January 23, 2006
Paul Shread |
Technical Analysis: Techs Hang On The Nasdaq held an important support level Monday. |
InternetNews
May 1, 2006
Paul Shread |
Technical Analysis: Techs Return to Support The Nasdaq finds itself back at 2300 once again. |
Search Engine Watch
January 7, 2011
Derek Edmond |
B2B Search Engine Marketing: Goals for 2011 New challenges will bring new opportunities this year. Use these strategies to help you attain your B2B search marketing goals. |
