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Wall Street & Technology July 1, 2005 Anthony Guerra	SIA Seeks VoIP Deal Phase 1 of a Securities Industry Association pilot program has begun to find one or two Voice over IP vendors that best meet the industry's needs for everything from disaster recovery to communicating on the trading floor.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
Insurance & Technology June 14, 2005 Anthony O'Donnell	VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry.
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
InternetNews May 11, 2005 Sean Michael Kerner	British Airways in Major VoIP Deployment Cisco gets the contract that pushes IP telephony across airline giant's employee base.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
Wall Street & Technology March 21, 2006	Voice and Data Convergence Continues Voice over IP (VoIP) technology is poised to make a splash in trading rooms, according to a new survey.
InternetNews December 2, 2004 Colin C. Haley	BT Makes 'Contact' With VoIP To improve customer service and save money, BT taps Nortel to bring VoIP to its U.K. call centers.
InternetNews June 22, 2004 Colin C. Haley	SIP-Shape VoIP Supercomm -- Nortel reaches out to Texas Instruments to improve VoIP interoperability.
PC Magazine June 20, 2007 Matthew D. Sarrel	Boost Connectivity with Broadband VoIP After 25 years in the travel biz, this SMB set its own staff free.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
T.H.E. Journal March 2005 Dan Young	VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education.
Wall Street & Technology February 12, 2004 Ivy Schmerken	Turn Up the Volume on VoIP Financial-services firms are jumping on the VoIP bandwagon, motivated by cost savings and technology advances. But quality is still a concern.
Wall Street & Technology February 27, 2005 Jim Middlemiss	CIO Challenge -- VoIP Managing traditional analog hoot-n-holler networks, which are critical to investment management firms' operations, can be expensive and challenging, so many CIOs are eyeing alternatives. For some, the answer is IP telephony.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
Wall Street & Technology May 25, 2005 Don Bell	The Promise of Enterprise VoIP Financial institutions are beginning to deploy a robust set of flexible solutions that have significant implications for the application of VoIP on the trading floor.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Inc. May 2007 Elizabeth S. Bennett	Landline or Online Is your business ready for VoIP?
PC Magazine June 8, 2004 Brad Grimes	Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off.
PC Magazine October 12, 2005 Oliver Kaven	VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)...
InternetNews May 11, 2005 Colin C. Haley	BT to Pipe Customer Calls Through VoIP Nortel gear will help British Telecom lower costs for its call centers in the companies' second VoIP pact.
PC Magazine September 13, 2006 Matthew D. Sarrel	VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money.
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
Entrepreneur March 2004 Mike Hogan	Dial for Discounts VoIP promises a slew of fresh messaging options to boost your productivity--and save you money.
Entrepreneur January 2005 Amanda C. Kooser	Come Together Is it time to combine your voice and data networks? We've got the latest buzz on IP-PBX phone systems.
CRM September 2012 Leonard Klie	HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space.
Insurance & Technology January 5, 2007 Maria Woehr	A New Extension Safeway implements ShoreTel's Enterprise IP Phone System, reducing maintenance costs and improving disaster recovery capabilities.
Bank Systems & Technology October 30, 2007 Maria Bruno-Britz	Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments.
InternetNews September 7, 2005 Sean Michael Kerner	IP PBX and Carrier VoIP Equipment Sales Continue to Climb IP PBX sales are up and Carrier VoIP Equipment sales have broken yet another record, according to stats from research firm Infonetics.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
T.H.E. Journal May 2006 Matt Villano	One Server Fits All E-mail, telephone, chat, instant messaging - so many communication technologies, yet we still can't track each other down. Some school districts finds that a centralizing unit is the solution.
T.H.E. Journal December 2005 Jacob Milner	VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony.
InternetNews August 11, 2005	Cable One Selects Nortel for VoIP The cable operator will use the gear to launch VoIP in up to 45 U.S. markets.
T.H.E. Journal November 2008 Dian Schaffhauser	Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
InternetNews December 28, 2005 Clint Boulton	Microsoft, Carriers to Serve VoIP in Japan Microsoft said it is teaming with IP phone service provider Softbank BB Corp. and Japan Telecom to offer businesses in Japan Voice over IP, e-mail, Internet access and instant messaging in one service.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
InternetNews December 12, 2006 Ed Sutherland	Microsoft Discovers VoIP Microsoft said it will begin letting people test its new voice server software, enabling users to place Internet-based calls from Office 2007 applications.
InternetNews June 21, 2004 Jim Wagner	Beyond VoIP VoIP is so turn of the century. But new features, such as forwarding calls to PDAs on the shop floor, aim to improve its allure.
InternetNews December 27, 2005 Jim Wagner	Nortel Secures Tasman Buy Canadian manufacturer Nortel Networks is beefing up its enterprise-grade router line to meet the increasing demand for converged networks - the blending of voice, video and data.
Bank Technology News July 2004 Karen Krebsbach	Kick That Tin Can: Banks Adopt VoIP It's only a matter of time before the entire banking industry is run on voice-over Internet protocol.
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
InternetNews March 13, 2008 Judy Mottl	Yet Another UC Tool Hits The Enterprise NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering user-customization options and a module that promises to make system management easier.
InternetNews October 19, 2005 David Needle	Intel Heeding Call of VoIP Chip giant targets corporate users with VoIP, media processing and services. Intel has also released a separate package specifically for small-to-medium enterprises.