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WebSideStory Bows HBX The next-generation data collection and mining service has a straightforward goal -- to be simple, relevant and real-time. |
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Doing More of What You Already Do Performance management is a contact center requirement. |
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Seven Characteristics of KPIs Companies are failing to link metrics to critical success factors. |
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Optimization by Numbers The automotive and online marketing industries share a common thread. Both reflect the growing complexity of modern culture. |
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Web Analytics 101, Part 1 Without looking to see how your Web site is performing, and learning more about the people visiting your site, you're throwing away a huge opportunity. |
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Paid Search Freakonomics: Finding and Ostracizing Losers Effective optimization is about picking on freaks and losers -- segments in your account that deviate from the norm. Here are six useful tools for setting context and hunting down paid search losers. |
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TAS Group Releases Sales Performance Manager Sales Performance Manager offers built-in sales management expertise, insights, and best practices with complete visibility into pipeline and performance. |
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Revitalizing a CRM Strategy True change to customer-centric thinking can only come about when businesses structure their KPIs (key performance indicator) around customer lifecycles. |
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5 Ways Small Data Can Be More Valuable than Big Data Real-time information lets your business act more quickly. |
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Zoho Launches Motivator, a Gamification Tool for Sales Teams Zoho Motivator helps companies increase sales team engagement. |
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