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Insurance & Technology
October 31, 2006
Maria Woehr
Tracking Trouble State Auto purchased TeaLeaf CX Solutions to proactively monitor the agent portal and alert IT of any technical problems - without interfering with other applications running in its system. mark for My Articles similar articles
Insurance & Technology
October 5, 2006
Anthony O'Donnell
Technology Factory Enterprise technology orientation, development methodologies, project management discipline and astute staff development drive SVP and chief technology officer John Kellington's record of success at Ohio Casualty. mark for My Articles similar articles
Insurance & Technology
May 3, 2006
Anthony O'Donnell
Real-Time Vision Dan Carmichael's career-long interest in technology standards culminated in a successful corporate turnaround at Ohio Casualty. mark for My Articles similar articles
Insurance & Technology
November 26, 2003
Julie Gallagher
Doing a Lot with Little Although it works with a modest IT budget, Cincinnati Equitable is able to cater to agents' needs. mark for My Articles similar articles
Insurance & Technology
May 18, 2007
Dan Carmichael
Ohio Casualty CEO Dan Carmichael Says Company's Technology Is Just How It Should Be Ohio Casualty's CEO talks about the company's technology advancements. mark for My Articles similar articles
Insurance & Technology
July 25, 2005
Lisa Valentine
Reaping the Rewards An interview with Ohio Casualty Group's CTO on how his cutting-edge PARIS (Policy Administration, Rating and Issuance System) policy administration system exemplifies how to build an insurance architecture that can serve as the basis for future technology development. mark for My Articles similar articles
Insurance & Technology
October 16, 2007
Peggy Bresnick Kendler
John Kellington Moves to ACORD as SVP of Standards In the newly created position, Kellington says he will oversee the development of standards for life and annuity, property/casualty and surety, and reinsurance and large commercial. mark for My Articles similar articles
Insurance & Technology
February 1, 2006
Phil Britt
A Web of Support There has been an upturn in insurers' investments in Web-based tools that enable agents to work more efficiently and, through those efficiencies, sell more, increase commissions and make more money for the companies they represent. mark for My Articles similar articles
Inc.
September 2008
Where To Buy It When shopping for business insurance, try to find an agent or broker who specializes in your industry. mark for My Articles similar articles
Insurance & Technology
February 10, 2010
Joel Curry
Data Quality is Key to Agency Portal Performance A relatively small investment in data quality can make a big difference in helping insurers get more out of their agent portals than they put in. mark for My Articles similar articles
The Motley Fool
August 7, 2006
Buying Insurance: Directly or Through Agents? Sometimes -- but not always -- you'll find the best prices by skipping the middleman. Here's some insurance-buying advice. mark for My Articles similar articles
Insurance & Technology
October 7, 2005
Charles Babcock
IBM/ACORD Deal Eyes SOA Insurance industry standards body ACORD will expand its standards framework to include business processes, owing to a contribution by IBM of elements of the vendor's Insurance Application Architecture that define common industry business process services. mark for My Articles similar articles
PHONE+
December 30, 2009
Khali Henderson
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. mark for My Articles similar articles
Insurance & Technology
November 19, 2007
Anthony O'Donnell
ACORD's John Kellington Drives New Standards Approach The former Ohio Casualty CTO and IBM consultant has faith that the best-practice and project management disciplines that served him in his former roles will likewise inform his contributions as ACORD's senior vice president in charge of standards. mark for My Articles similar articles
The Motley Fool
April 21, 2004
Selena Maranjian
Where to Buy Insurance An agent might be your best bet, but there are other options. mark for My Articles similar articles
The Motley Fool
September 12, 2005
Where to Buy Insurance Is it better to buy insurance through an agent, through a website, or directly from an insurance company? Here are some answers. mark for My Articles similar articles
Bank Systems & Technology
June 1, 2005
Phil Britt
Through the Looking Glass You can't fix what you don't know is broken. For Wells Fargo, the key to providing wholesale commercial customers with the best Web-based services possible began with monitoring clients' online sessions. mark for My Articles similar articles
PHONE+
August 27, 2009
Cara Sievers
Telarus Discusses Implications of GeoQuote Patent The patent covers technology that powers Telarus' public-facing lead-generation sites as well as its password-protected agent back-office sites. mark for My Articles similar articles
Insurance & Technology
November 28, 2005
Peggy Bresnick Kendler
Higher-Tech Agents Leading experts in agent technology answer critical questions about the relationship between agents and technology. mark for My Articles similar articles
PHONE+
May 25, 2010
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. mark for My Articles similar articles
Insurance & Technology
May 18, 2004
Lisa Smith
Let the Good Times Roll? Improved prospects for industry growth are creating a more encouraging environment for IT initiatives, according to InformationWeek Research. mark for My Articles similar articles
PHONE+
September 16, 2009
Lynn McCullough
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. mark for My Articles similar articles
Insurance & Technology
October 29, 2003
Greg MacSweeney
What's your Legacy plan? One thing's for sure: A monolithic approach won't work. Depending on the particular application and platform, insurers' legacy replacement/enhancement strategies vary widely according to the project specifics. mark for My Articles similar articles
Insurance & Technology
January 5, 2007
Matthew Josefowicz
Responding to a Changing Market: The Core Is Key Core systems replacement has been compared to open-heart surgery -- it is one of the most drastic changes that insurers can make to their IT infrastructures. mark for My Articles similar articles
Insurance & Technology
August 7, 2008
Nathan Conz
Carrier Confidential: Liberty Mutual Agency Markets When the Safeco deal is finalized -- as early as this summer -- Liberty Mutual ($25.9 billion in annual consolidated revenue) will become the fifth-largest P&C carrier in the United States mark for My Articles similar articles
CRM
July 2013
Barton Goldenberg
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. mark for My Articles similar articles
Insurance & Technology
March 18, 2005
Wendy Toth
Information Support Bankers Life seeks to grow business by offering a new Web portal as a single point of information access to its captive agent sales force. mark for My Articles similar articles
Insurance & Technology
May 16, 2007
Susana Schwartz
Drive For Automation Causes Insurance Carriers To Integrate The Internet has yielded more choices among comparative raters and aggregators, thus elevating agents to a more powerful position as the gatekeepers to multiple company ratings. mark for My Articles similar articles
The Motley Fool
February 16, 2007
Dan Caplinger
Have an Agent in Your Corner Buying a house is stressful enough without having to worry about whether you can trust the real estate agent you're working with. By using a dedicated buyers' agent, you can make sure your agent is working for you. mark for My Articles similar articles
PHONE+ Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. mark for My Articles similar articles
The Motley Fool
May 26, 2004
Choosing the Right Real Estate Agent A good agent can serve you very well -- so choose carefully. mark for My Articles similar articles
PHONE+
December 30, 2009
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. mark for My Articles similar articles
Insurance & Technology
July 11, 2008
Akhil Tripathi
Web-Based Solutions Deliver on Agents' Tech Expectations Insurers can leverage agent portals and systems integration technology to streamline agents' workflow and improve efficiencies. mark for My Articles similar articles
The Motley Fool
January 31, 2005
Working With Real Estate Agents Approach the relationship sensibly, and you'll both be happier. mark for My Articles similar articles
PHONE+
March 23, 2010
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. mark for My Articles similar articles
PHONE+
Michael Murphy
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. mark for My Articles similar articles
CRM
September 2007
Ian Jacobs
Across the Universe Contact center managers have begun to examine this idea of the universal agent, agents theoretically capable of handling any contact, via any channel. mark for My Articles similar articles
PHONE+ PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. mark for My Articles similar articles
PHONE+
December 30, 2009
Cara Sievers
Back Office: What Do You Need to Run an Agency? To be able to concentrate on selling to current customers and generating relationships that will hopefully create new customers, agents must be cognizant of everything that needs to happen smoothly behind the scenes. mark for My Articles similar articles
CFO
April 1, 2003
David M. Katz
Holes in the Net? Insurers' woes are mounting -- and your company's coverage may be at risk. mark for My Articles similar articles
AskMen.com
Michael Hirsch
How To: Get Yourself An Agent Agents are necessary because they understand the industry they specialize in, know the big players and, more importantly, will know how to sell you and your talents, better than you can sell yourself. mark for My Articles similar articles
The Motley Fool
February 17, 2006
Choosing a Real Estate Agent How should you go about choosing a real estate broker or agent? Don't just sign up with the one who promises you the highest price for your house. Here are a few tips. mark for My Articles similar articles
The Motley Fool
September 26, 2007
Matt Koppenheffer
P&C Insurance Feeling the Squeeze It appears competition is starting to heat up in the property and casualty insurance sector, which may change the low pricing many of these companies have enjoyed. mark for My Articles similar articles
Job Journal
May 8, 2011
Insurance Agents Enjoy Secure, Solid Careers If you enjoy working with others and can empathize with their problems and concerns, you can build a fulfilling, lucrative career in the insurance industry. You'll be helping people protect their families, their homes and their personal belongings. mark for My Articles similar articles
Insurance & Technology
October 10, 2007
Peggy Bresnick Kendler
Jim Court Takes Charge of American Property and Casualty's Operations American Property and Casualty's COO focuses on operations and the entire IT organization. mark for My Articles similar articles
CRM
January 2004
Jason Compton
The Changing Role of the Contact Center Agent With the proliferation of online self-help and new call center technologies, agents are being asked to resolve more challenging issues or to transform themselves into salespeople. But are current agents, who primarily respond to basic service requests, right for these new roles? mark for My Articles similar articles
The Motley Fool
February 1, 2007
Emil Lee
Three Low-P/E Insurance Stocks Surveying the insurance industry for investment bargains. mark for My Articles similar articles
The Motley Fool
July 31, 2007
Selena Maranjian
Don't Forget Travel Agents It's not always best to book trips on your own. Here are some points about using travel agents to consider. mark for My Articles similar articles
CIO
February 28, 2012
Lauren Brousell
Shadowing Your Customer ADP fixes confusing software by tracking the customer's every move. mark for My Articles similar articles
The Motley Fool
July 21, 2011
United Fire & Casualty Earnings Preview Investors are bracing for the worst and waiting to see whether United Fire & Casualty will fall short of Wall Street forecasts for the third consecutive quarter on Tuesday, July 26. mark for My Articles similar articles