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Bank Technology News December 2003 John Adams	BofA's Fleet Of Headaches Bank of America bit off a mouthful when it bought FleetBoston, and the digestion promises to be long, fraught with all the trials and tribulations emerge in the wake of such consumption.
BusinessWeek February 7, 2005 Dean Foust	BofA's Happy Surprise Consumer chief McGee's sweeping makeover of Fleet's branches is a success
Bank Technology News June 2004 John Adams	The General of BofA's Army Ken Lewis was named president, chairman and CEO of BofA in 2001 following the turf war that accompanied the NationsBank-BofA deal.
Bank Systems & Technology June 2, 2004 Steven Marlin	Where The Money Is The current branch revival is evidence that the era of multichannel delivery is here to stay.
U.S. Banker February 2004 Michael Sisk	Bank of America Goes Under the Microscope Thanks to a raft of letters from community groups and an appeal from Massachusetts legislators, the Federal Reserve Board extended public comment on the proposed Bank of America and FleetBoston Financial merger to include two public hearings.
Bank Director 3rd Quarter 2010 Jack Milligan	The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy?
Bank Technology News May 2003 Mark Bruno	The Anatomy of an Anomaly How a traditional institution like Bank Of America is making huge waves in the internet banking business.
Bank Systems & Technology September 27, 2004 Ivan Schneider	Bank of America Names New Retail Exec Combined role highlights organizational focus on tech apps.
Entrepreneur May 2010 Gwen Moran	Is Online Banking Safe? Beware the pitfalls of convenience when it comes to conducting transactions via the web.
Bank Systems & Technology May 21, 2007 Katherine Burger	Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs.
Bank Technology News August 2001 David Rountree	Internet Banking Is About Banking, Not the Net Internet banking is about banking, not bells and whistles. The technology behind it -- a moving target itself -- is routinely assessed in the abstract, with the inevitable confusion of messenger and message...
AskMen.com March 2, 2003 Dan Carter	5 Not-So-Obvious Banking Fees After reading this article, you'll have a heads-up on where banks get you good and how you can avoid extra costs as much as possible.
BusinessWeek November 10, 2003 Dean Foust	BofA Heads Back To Main Street True, the consumer market has been the salvation of many a bank in recent years, but BofA's new drive to sell financial-services products to consumers could fizzle.
Bank Systems & Technology September 17, 2007 Nancy Feig	Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest.
The Motley Fool March 23, 2004	What's a Bank Really For? All banks are not created equal. Ensure yours serves you well.
BusinessWeek February 23, 2004 Gene G. Marcial	Who's Courting BofA? With banking mergers and acquisitions heating up, some big U.S. and European banks are eyeing Bank of America as a possible partner.
Bank Technology News December 2001 Brian O'Connell	ATMs Get Web Savvy Banks and retailers have found a new service channel with which to lure consumers...
U.S. Banker September 2010 Glen Fest	Miles to Go The online banking evolution is far from over. Banks have a lot of room to improve and a lot of revenue to gain once they do.
CFO March 1, 2004 Kris Frieswick	The Two Faces of Bank Mergers Despite all the talk about the "seamlessness" of the mergers being planned in the nation's fast-consolidating banking industry, CFOs of bank customers aren't all that convinced. And their concerns are both financial and personal: Will the merger of their bank hurt their access to capital, they ask? And how will their relationship with bank officers change?
The Motley Fool January 18, 2005 Nathan Slaughter	Good Numbers, Bank of America The nation's third-largest bank posts a 31% rise in 2004 earnings. With a forward price-to-earnings ratio that barely nudges into double-digit range and an attractive 4% dividend yield, Bank of America is a compelling all-weather pick.
Bank Systems & Technology November 30, 2003 Steven Marlin	Careful What You Wish For: Technology Is Key to BofA/Fleet Deal Bank of America and FleetBoston must decide how best to assimilate their systems.
Bank Systems & Technology February 28, 2008 Maria Bruno-Britz	Bank of America's Peter Buchhop Honored For Mobile Banking Initiative Peter Buchhop, a senior technology manager in the network computing group at Bank of America, was honored for his efforts in developing BofA's mobile banking initiative as one of the bank's first-ever Technology Fellows.
Bank Systems & Technology January 11, 2008 Maria Bruno-Britz	IT Integration and the Bank of America/Countrywide Merger The merger of Bank of America and Countrywide will bring together two companies with very large IT organizations. In the beginning they will probably run the core systems of both companies simultaneously.
Bank Technology News February 2011 Jeremy Quittner	BofA Tweets a Web Outage Alert. Is that Enough? Bank of America's decision to use Twitter to announce an online banking outage has drawn mixed reviews, ranging from kudos for broadening its communications horizons to questions as to whether the blast was broad enough.
BusinessWeek May 22, 2006 Mara Der Hovanesian	(Investment) Bank Of America? Bank of America aims to build its way up to the top tier of investment banks. It won't be easy.
Bank Systems & Technology September 26, 2004 Katherine Burger	My Kind of Town In a booming town that is already very heavily "banked" (in party-hearty Hoboken, probably only bars and pizza joints outnumber ATMs and branches in terms of locations), it will be interesting to track Commerce's progress.
On Wall Street April 1, 2010 Howard J. Stock	Back Office Move Has Advisors Up In Arms -- Some Bolt Questions surround what will happen to BAI clients when Merrill moves their accounts from National Financial to Merrill Lynch.
Bank Technology News October 2009 Steve Bills	BofA, Citi Call In the SOA Plumbers Citigroup and Bank of America's sweeping new cash management products signal the mainstream arrival of service oriented architecture -- and its potential to overcome the limitations of legacy systems.
U.S. Banker June 2007 Keith Lewis	Giving the 'You Generation' The ATM Relationship It Craves Institutions are now working to enhance the usability experience anywhere or any way consumers choose to bank: at the branch, at the ATM, on the Web and via mobile phone.
U.S. Banker April 2010 John Hintze	A Wealth of Progress Bank of America aims to turbocharge cross-selling between its banking and wealth management units and move a step closer to building a true one-stop shop.
AskMen.com Terence Channon	Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly.
Bank Technology News August 2004 Michael Grebb	On-line Billing: Customer Literacy, Software Cut Errors BofA, Frost Bank, Bank Rhode Island and others have found consumer Web literacy and streamlined tools can help reduce blunders. The equation will likely never be perfect.
The Motley Fool April 1, 2004 Selena Maranjian	How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.
CFO October 1, 2008 Yasmin Ghahremani	Cash, Credit, or Cell Phone? Mobile payments may soon change the way Americans buy.
U.S. Banker April 2005 Karen Krebsbach	Wire Transfer Brouhaha: BofA Suit Sparks Debate In Banking Circles The lawsuit is over responsibility for losses due to a $90,000 electronic funds transfer to scammers in Latvia that accessed the account by stealing the password with key-logging software.
Bank Systems & Technology May 16, 2008 Paula Damiano	ATMs Add New Functionalities Many banks are enhancing their ATMs with new functionalities, turning them into relationship-building tools rather than cash dispensers.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
BusinessWeek May 14, 2007 Gene G. Marcial	A Bank To Bank On Bank of America is a good defensive stock that has lagged the rally.
U.S. Banker September 2001 Mark Bruno	Compaq Targets Banks for Servicing Computer companies are starting to shift strategies to attract new business from the banking community. Rather than merely offering computer hardware and software products, some have begun to stress servicing agreements. That's the case with Compaq...
U.S. Banker July 2006 Rebecca Sausner	Surcharge-Free ATMs Help Smaller Banks Compete Are community banks driving the new trend toward surcharge-free ATMs for all customers? They're certainly at the forefront-and not questioning that strategy.
The Motley Fool February 3, 2004 Selena Maranjian	Kicking a Bank's Tires When you're checking out a bank, don't just look for the one that's offering new customers the shiniest toasters. Here are some questions to seek answers to.
Bank Systems & Technology July 29, 2008 Lance Drummond	Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues.
Bank Technology News August 2008 Rebecca Sausner	BofA Hedges Its Bet With mFoundry Stake mFoundry brings to the Bank of America table SMS banking and downloadable applications, along with a history of working with mobile operators and other players.
Bank Technology News August 2010 Daniel Wolfe	Want Paper? BofA Says Pay Up. Bank of America is charging some customers to receive their monthly statement in the mail, the industry's most aggressive move yet to encourage paperless banking.
Registered Rep. April 15, 2009 Kristen French	Bank of America Launches Client Referral Program It's one of several referral programs the bank is putting together as part of its integration with Merrill Lynch, including one that would offer leads from the commercial banking division to certain Merrill Lynch advisors.
Bank Systems & Technology June 3, 2009 Maria Bruno-Britz	Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution.
BusinessWeek March 28, 2005 Dean Foust	Forget Those Comfy Old Rules About Fraud Banks still absolve consumers of any losses from the fraudulent use of credit cards -- even months later. Most also now waive even that modest $50 payment. That's not the case for business cards, though.
Finance & Development September 1, 2002 Nsouli & Schaechter	Challenges of the "E-Banking Revolution" Electronic banking is the wave of the future. It provides enormous benefits to consumers in terms of the ease and cost of transactions. But it also poses new challenges for country authorities in regulating and supervising the financial system and in macroeconomic policy.
Bank Systems & Technology November 30, 2003 Katherine Burger	Damning with Faint Praise The winner of last month's "Now you tell me!" award was Charles Prince, Citigroup's recently named CEO, who stated in a presentation about the institution's global corporate and investment bank, "The era of the transformational merger is over."
JavaWorld April 2002 Jon Benton	Evolve your apps with the Phased Process pattern The Phased Process pattern is ideal for user interface elements like installation wizards. The design lets you quickly discern how control flows from one operation to another, promoting rapid comprehension and enhancing your code's maintainability...