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PC Magazine
March 8, 2005
Peter Suciu |
Armies of Exigo Stopping an evil prophecy from coming true is no easy task, but this PC game has more than 35 missions in which to save the fantastical world of Noran - or conquer it.   |
The Motley Fool
May 26, 2004 |
Choosing the Right Real Estate Agent A good agent can serve you very well -- so choose carefully. |
Fast Company
Alice Truong |
The Secret Service Is Seeking Sarcasm-Detecting Software For Social Media Adding to its image as humorless agents in suits, the Secret Service is on the market for a snark detector. |
The Motley Fool
February 16, 2007
Dan Caplinger |
Have an Agent in Your Corner Buying a house is stressful enough without having to worry about whether you can trust the real estate agent you're working with. By using a dedicated buyers' agent, you can make sure your agent is working for you. |
AskMen.com
Michael Hirsch |
How To: Become A Secret Agent What guy hasn't actually wondered what it would be like to be a spy? Cruising around foreign countries, experiencing great adventures, hooking up with hot exotic babes, and, at the same time, helping out your country. |
The Motley Fool
January 31, 2005 |
Working With Real Estate Agents Approach the relationship sensibly, and you'll both be happier. |
InternetNews
January 13, 2005
Jim Wagner |
T-Mobile Investigating Alleged Hacker The Secret Service has joined T-Mobile to find out the damage caused by a network breach. |
PC Magazine
July 13, 2004
John Blazevic |
Painkiller This first-person shooter is set in a gothic world where good and evil are on a path to war. |
Insurance & Technology
July 11, 2008
Akhil Tripathi |
Web-Based Solutions Deliver on Agents' Tech Expectations Insurers can leverage agent portals and systems integration technology to streamline agents' workflow and improve efficiencies. |
The Motley Fool
February 17, 2006 |
Choosing a Real Estate Agent How should you go about choosing a real estate broker or agent? Don't just sign up with the one who promises you the highest price for your house. Here are a few tips. |
Insurance & Technology
July 11, 2008
Karen Pauli |
Integrated Agency Management Systems Key to Improving Agent Performance and Efficiency Agents want fully integrated systems that offer a single entry of data, a single view of the customer, and mobile and real-time functionalities. |
Popular Mechanics
June 20, 2008
Jack Donaldson |
The 10 Funniest Spy Gadgets in Movies ... Ever A list of laugh-out-loud gadget lust in 007-esque movies -- mostly from spoofs, but plenty from more "serious" flicks that simply missed the mark, or that break down in the wonder of hindsight. |
Search Engine Watch
June 5, 2008
Sage Lewis |
3 Ways to Spy on Your Competitors Master these three gadgets and you'll be one step closing to being the secret agent link sleuth you always wanted to be. |
AskMen.com
Michael Hirsch |
How To: Get Yourself An Agent Agents are necessary because they understand the industry they specialize in, know the big players and, more importantly, will know how to sell you and your talents, better than you can sell yourself. |
Insurance & Technology
July 3, 2008
Peggy Bresnick Kendler |
Shift to Independent Agents Compels Insurers to Modify Practices Industry insiders discuss keys to leveraging technology to boost agent performance. |
Financial Advisor
April 2008
Mary Rowland |
The Right Blend Financial planners should be very interested in what is going on in the life insurance industry, and how it might impact their own fiduciary responsibility if they are just handing off clients to a life insurance agent. |
The Motley Fool
April 21, 2004
Selena Maranjian |
Where to Buy Insurance An agent might be your best bet, but there are other options. |
CRM
September 2007
Ian Jacobs |
Across the Universe Contact center managers have begun to examine this idea of the universal agent, agents theoretically capable of handling any contact, via any channel. |
PHONE+
January 12, 2010 |
Can An Agent Survive on Referrals Alone? Referrals can be a great way of building a business and should be a part of any sales process, but a business will not be able to grow on referrals alone. |
| PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
PHONE+
September 16, 2009
Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. |
The Motley Fool
August 7, 2006 |
Buying Insurance: Directly or Through Agents? Sometimes -- but not always -- you'll find the best prices by skipping the middleman. Here's some insurance-buying advice. |
The Motley Fool
February 8, 2007
Selena Maranjian |
Selecting a Listing Agent You're ready to sell your home. Your first task is to choose a real estate agent. |
The Motley Fool
September 12, 2005 |
Where to Buy Insurance Is it better to buy insurance through an agent, through a website, or directly from an insurance company? Here are some answers. |
AskMen.com
Ryan Murphy |
James Bond Movie Cliches James Bond films may be shackled down with cliches, but somehow, like Bond himself, they always manage to escape the constraints that hold them back. |
The Motley Fool
January 26, 2006
Tom Taulli |
Google: In China, Be Evil? A chance to cash in on China highlights Google's slippery ethical slope. With the launch of its Chinese search engine, the company will allow governmental censorship of its search results. |
AskMen.com
Matthew Simpson |
Top 10 James Bond Movies For over 40 years, James Bond has been a role model for men worldwide. What's most interesting about this fictional character is his lasting power. |
CRM
December 2003
David Myron |
Service Revs Up Nissan's Turnaround Getting a better understanding of agent performance enabled Nissan Motor Acceptance Corp. to address problem areas; the results were significant. |
CRM
January 21, 2005
Paul Stockford |
It's Not Your Father's e-Learning The entire concept of agent training has been turned on its ear, and delivers unprecedented levels of efficiency and productivity. |
| AskMen.com |
Men's Shirts - Under $50 We're going to let you in on a secret that's not so secret, because we've said it here before: You don't need to spend a lot to look good. |
CRM
February 1, 2006
Phillip Britt |
Scheduling Tool Traction By implementing a new workforce scheduling application, agent hours have been reduced by 20% at Taction, a call center outsourcing company. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
CRM
June 1, 2005
Paul Stockford |
Workforce Optimization's Missing Link Companies should strengthen their workforce optimization strategy with the addition of efficient agent selection tools. |
CRM
November 16, 2010
Koa Beck |
LiveVox Announces VoIP Agent@Ready VoIP Agent@Ready is a cloud-based inbound/outbound contact solution and supports telephony infrastructure with "hunt" groups of greater precision. |
CRM
July 2013
Barton Goldenberg |
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
Salon.com
November 1, 2002
Charles Taylor |
"I Spy" Owen Wilson is funny, Eddie Murphy's a braying ass and the easygoing humor of the classic TV series is frittered away. |
Insurance & Technology
November 28, 2005
Peggy Bresnick Kendler |
Higher-Tech Agents Leading experts in agent technology answer critical questions about the relationship between agents and technology. |
Entrepreneur
January 2006
Chris McGinnis |
Return of the Agent With about 65% of all business travel reservations made online, you'd think travel agents might be going the way of the dodo bird. Not so fast. Online booking is great, but if your trip is complex, call in an expert. |
PHONE+
August 27, 2009
Cara Sievers |
Telarus Discusses Implications of GeoQuote Patent The patent covers technology that powers Telarus' public-facing lead-generation sites as well as its password-protected agent back-office sites. |
CRM
January 2004
Jason Compton |
The Changing Role of the Contact Center Agent With the proliferation of online self-help and new call center technologies, agents are being asked to resolve more challenging issues or to transform themselves into salespeople. But are current agents, who primarily respond to basic service requests, right for these new roles? |
IEEE Spectrum
February 2007
David Kushner |
"24" The clever real-time premise is that of a bad-boy counterterrorist agent who has 24 hours, played out in as many episodes, to save the world. The secret sauce, however, is the science, which the show portrays and exploits in ways that compellingly reflect our times. |
Entrepreneur
June 2007
Marc Diener |
Top Secret Confidential data should be handled with care. |
The Motley Fool
July 31, 2007
Selena Maranjian |
Don't Forget Travel Agents It's not always best to book trips on your own. Here are some points about using travel agents to consider. |
PHONE+
May 25, 2010 |
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. |
JavaWorld
June 2002
Jason Byassee |
Unleash mobile agents using Jini Mobile agents are powerful, versatile, and -- possibly most important -- fun to work with. Java's Jini framework facilitates mobile agent application development, providing key features for distributed network programming. |
Smithsonian
June 2007
Siobhan Roth |
For Hire: Secret Service Agent Here is a look at the jobs you wish you had. First up, the Secret Service's highest-ranking woman. |
CRM
February 26, 2013
Leonard Klie |
inContact Releases New Version of Cloud Contact Center Software The company expands multichannel offering with Universal Queue, new agent interface, true inbound and outbound blending, and an API-driven cloud ecosystem. |
The Motley Fool
June 4, 2008
Rich Smith |
Not in Google's Neighborhood Nasdaq announces that it will "facilitate universal, free access to real-time stock quotes" for customers of Google, GE's CNBC, Xignite, and News Corp. subsidiary WSJ.com. |
Financial Advisor
January 2008 |
Letters to the Editor Self-help book The Secret... |
