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Entrepreneur July 2003 Kim T. Gordon |
Cross-Training Join the multichannel marketing revolution, and get ready to pump up your sales. |
CIO August 1, 2002 Meridith Levinson |
Your Place or Mine? You want customers to be able to buy online and pick up at your store. But figuring out how to do that is a major IT challenge. Here's how two retailers pulled it off and why one is balking. |
CRM March 2006 Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
InternetNews November 1, 2005 Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season. |
CRM January 11, 2013 Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
The Motley Fool April 1, 2004 Mike Cianciolo |
Home Depot's Booming Registry The home-improvement retailer launches its online registry program. |
InternetNews May 22, 2006 Michael Hickins |
IBM's 30 Percent Solution IBM today introduced Dynamic Inventory Optimization Solution, a tool that promises to help retailers reduce inventory levels by 30 percent while maintaining or improving out-of-stock levels. |
CRM September 2015 Oren Smilansky |
When Customer Experience Is the Ticket What can companies learn from organizations that sell experiences rather than services or products? |