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Inc.
March 2004
Norm Brodsky |
Street Smarts: Learning From JetBlue One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them?   |
Inc.
June 2006
Norm Brodsky |
Sam and Me Sometimes, even headstrong, go-it-alone entrepreneurs need a partner. |
Fast Company
April 2004
Chuck Salter |
On the Runway A candid Q&A with JetBlue's CEO about how customer service, employee satisfaction, the long view, and hands-on leadership can help the upstart airline fly high -- and survive increasing competition and the challenges of fast growth. |
Fast Company
May 2004
Chuck Salter |
And Now the Hard Part Can JetBlue make the leap from popular and profitable niche airline to major player without losing its soul? Only if it can grow big but stay small at heart. |
CRM
April 2010
Eric Barkin |
Hither and Yon Over the course of his journey with JetBlue's All-You-Can-Jet pass, the author crisscrossed the country. We've adapted his travelogue here. |
Inc.
April 1, 2004
Ian Mount |
David Neeleman - JetBlue JetBlue has made flying almost fun in a kind of 1950s Pan Am way. |
BusinessWeek
September 29, 2003 |
David Neeleman, JetBlue When Neeleman set out three years ago to build his startup airline, JetBlue, he bet big on the Net and took chances on things nobody had tried before. Look at JetBlue's reservation center in Salt Lake City. You don't see it? That's because its sales agents all work from their homes. |
CIO
July 1, 2002
Stephanie Overby |
JetBlue Skies Ahead The founders of JetBlue Airways use IT as the backbone of their "high-tech, high-touch" startup. Can you say, "last-mover advantage"? |
