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Wall Street & Technology August 27, 2004 Kerry Massaro	Bringing India to You Despite the controversy over sending technology jobs to other countries, outsourcing has become a fact of life for financial institutions.
Wall Street & Technology April 27, 2004 Ivy Schmerken	Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype?
InternetNews April 14, 2010	Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
The Motley Fool July 9, 2004 Selena Maranjian	Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
Inc. September 2005 Laura Kolodny	Offshoring Isn't Such a Sure Thing Resolving a dispute with that vendor overseas isn't always a walk in the park, a new survey finds.
Insurance & Technology June 16, 2004	Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from.
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
CIO November 1, 2005 Stephanie Overby	Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions.
Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
InternetNews May 26, 2004 Colin C. Haley	Outsourcing's Stumbling Block When outsourcing goes bad, there's usually a simple reason why.
CIO June 13, 2011 Stephanie Overby	No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.
The Motley Fool June 17, 2004 Selena Maranjian	Is Outsourcing Overblown? Maybe Americans aren't losing as many jobs overseas as we first thought.
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
Entrepreneur June 2005 Sheree R. Curry	A Shore Thing? Many startups are sending jobs overseas. But does offshoring help or hurt business?
CIO May 12, 2009 Stephanie Overby	The Truth About Obama's "Tax on Outsourcing" Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
Wall Street & Technology February 21, 2008 Cory Levine	Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity.
Bank Systems & Technology March 10, 2004 Katherine Burger	Off Base on Offshore? I've covered the financial technology industry long enough to remember when outsourcing used to be called third-party processing, service bureau, or facilities management.
CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.
Bank Technology News May 2004 Karen Krebsbach	Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing.
New Architect February 2003 Neil McAllister	Offshore Outsourcing Navigating the global IT market
Bank Systems & Technology March 10, 2004 Ivan Schneider	United States' Secret Weapon Revealed! Offshore outsourcing can help banks in global competition, if they dare to use it.
CFO June 1, 2004 Durfee & O'Sullivan	Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
IndustryWeek October 1, 2007 Brad Kenney	Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures.
InternetNews February 8, 2008 Judy Mottl	Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S.
The Motley Fool April 2, 2004 Selena Maranjian	Profiting From Outsourcing Many public companies are making money on outsourcing, and you can, too through investing.
Wall Street & Technology July 26, 2004 Jessica Pallay	The Dirty 'O' Word Data managers are no longer shocking us with talk about outsourcing - some of them are actually doing it.
CIO December 1, 2000 Tom Field	For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image...
CIO April 6, 2011 Stephanie Overby	IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal.
Managed Care June 2005 Ed Silverman	It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that.
CIO October 1, 2001 Meg Mitchell Moore	Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation...
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
Wall Street & Technology January 23, 2007	Not My Problem? In an increasingly unsafe world where companies of all shapes and sizes are under constant attack from hackers and fraudsters, a new research note suggests that the best answer may, in fact, be the outsourcing of security.
Bank Technology News August 2003 Karen Krebsbach	Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas
BusinessWeek October 27, 2003 Diane Brady	All The World's A Call Center Outsourcing doesn't just save cash. It can lift quality.
CIO June 1, 2003 Stephanie Overby	Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.
CFO October 1, 2009 Josh Hyatt	The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated.
Entrepreneur October 2004 Steve Cooper	It Figures 10/04 Statistics and their sources addressing: U.S. Living arrangements... Overseas outsourcing... Office use of instant messaging... etc.
Bank Director 3rd Quarter 2010 Chris Costanzo	Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing.
Wall Street & Technology June 13, 2006	Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance.
Wall Street & Technology August 22, 2006	Financial Services Companies Failing to Perform Due Diligence on Outsourcing Deals Although financial services executives view outsourcing as a way to achieve business transformation and a competitive edge, few undertake enough due diligence when considering outsourcing partners.
Inc. April 2004 Eric Wahlgren	The Outsourcing Dilemma Corporate America has been using cheap overseas labor for years. Does it make sense for your company?
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
Wall Street & Technology March 19, 2007 Anthony Guerra	WestLB Securities Inc. Looks to Outsource Back-Office Functions Without Giving Up Self-Clearing Status ADP will assume responsibility for WestLB Securities' back-office functions, such as clearing and custody, while allowing the firm to maintain self-clearing capability.
InternetNews August 29, 2005 Tim Gray	Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out.