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InternetNews September 20, 2004 Ryan Naraine |
AOL Opens AIM to Bot Makers In search of instant messaging revenues, AOL looks to enterprise instant messanging bots. IM bots can be used to market to consumers, or to communicate with employees and business partners. |
InternetNews May 16, 2005 Sean Michael Kerner |
Games Get AIM AOL announced a new kit that promises to make it easier to integrate its AOL Instant Messenger into video games. |
New Architect March 2003 Joseph C. Panettieri |
Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging |
InternetNews April 4, 2005 Tim Gray |
The Brokerage and The Bot Automated Service Agent on HarrisDirect.com replicates the contact center agent by engaging the customer in two-way natural language text chat and delivering an immediate response to customer queries. |
InternetNews June 16, 2006 Sean Michael Kerner |
AOL AIMs For More Pros AOL expanded its America Online Instant Messenger arsenal this week, adding new Open AIM tools and a new beta of AIM Pro service, Professional Edition. |
The Motley Fool June 20, 2006 Alyce Lomax |
Yahoo! Plugs In Given the highly competitive instant messaging field, it's easy to see why investors might have disregarded Yahoo!'s ability to benefit from IMs. |
AFP eWire January 10, 2005 |
Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage? |
Inc. June 10, 2002 Anne Stuart |
IM Product Sampler A list of free and commercial-grade IM products. |
PC World April 13, 2001 Joel Strauch |
Cross-Platform Blabber With Jabber's Instant Messenger Talk to other instant-messaging users on other systems with JIM... |
The Motley Fool November 21, 2005 Alyce Lomax |
When AIM Bots Attack AOL adds uninvited robo-guests to every Instant Messenger user's Buddy List. AOL and other Internet companies need to remember that it's not a right to have their programs installed on customers' machines -- it's a privilege. |
The Motley Fool June 13, 2006 Alyce Lomax |
AOL: Talk of the Town AOL's trying to jazz up its chat client -- for good reason. |
InternetNews November 10, 2005 Tim Gray |
IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey. |
InternetNews November 21, 2005 Tim Gray |
Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes. |
PC World October 22, 2001 Tom Spring |
Yahoo Funks Up Messaging Instant Messenger gets noisy, colorful update featuring animated themes... |
InternetNews September 3, 2004 Ryan Naraine |
Edmund Fish, General Manager, AOL Desktop Messaging The general manager of America Online's desktop messaging unit talks about IM interoperability, innovation and the state of the corporate IM market. |
The Motley Fool June 12, 2006 Alyce Lomax |
AIM's Open Arms America Online opens AIM up to more tinkering. Given that AOL's old-school Internet service has been under fire as times have changed, Time Warner investors are likely relieved to see AOL responding to recent trends. |
InternetNews May 7, 2004 Ryan Naraine |
Has IM Innovation Peaked? Lots of buzz in the public instant messaging space but there's still an empty feeling inside my buddy list. |
PC World July 19, 2002 Frank Thorsberg |
Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface. |
The Motley Fool June 25, 2004 Alyce Lomax |
Yahoo! Says No to Trillian The Internet bellwether Yahoo! is blocking third-party instant messaging clients like Trillian from its network. According to Yahoo!, the reason for the move is to head spim, the instant messenger equivalent to spam, off at the pass. |
CIO March 15, 2003 Art Jahnke |
Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America? |
The Motley Fool January 23, 2006 Alyce Lomax |
IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together. |
PC Magazine December 30, 2003 |
IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know. |
InternetNews December 22, 2005 Susan Kuchinskas |
Festoon Plugs Skype Into Google Talk Santa Cruz Networks released Festoon Unity, a free plug-in to let Skype users engage in VoIP and video calls with users of Google Talk. |
InternetNews October 20, 2004 Ryan Naraine |
MLB.com IM Bot Up to Bat MLB.com today launched an instant messaging bot on America Online's AIM network to push content and sell add-on services to baseball fans. |
PC World May 22, 2007 Liane Cassavoy |
Meebo Tops in Web-Based IM Services Six free online instant messengers: eBuddy, ILoveIM, Imhaha, Kook IM, Meebo, and RadiusIM. |
The Motley Fool August 24, 2004 Alyce Lomax |
IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies. |
PC Magazine September 15, 2003 |
Mass IM One billion messages here, one billion there, and soon you're a broadcaster. That's the thinking behind a new enterprise messaging service designed to turn instant messaging into instant broadcasting. |
The Motley Fool April 1, 2004 Tim Beyers |
The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped. |
InternetNews February 10, 2010 |
Microsoft Live Messenger Tops 300M Users Worldwide use continues to grow for the software giant's venerable instant messaging platform. So what's the problem? |
The Motley Fool February 28, 2005 Alyce Lomax |
AIM's New Outlook AOL ties its popular instant messenger product to Microsoft's Outlook Express. Time Warner investors who track the AOL unit's fortunes might hope that it has more up its sleeve to further integrate its products in a way to give its products more pull with Internet users. |
PC World April 30, 2001 Joel Strauch |
Swap Instant Messages Outside Your Service Jabber Instant Messenger bridges digital gaps... |
The Motley Fool June 10, 2004 Alyce Lomax |
AOL Aims at Business Today, Time Warner's America Online unit, which offers the most popular instant messenger client, AIM, said it has teamed up with several companies to offer a more business-friendly version of the software. |
InternetNews November 15, 2006 Sean Michael Kerner |
AOL Aims for the Masses with New IM Client AIM 6.0 is set to be released to a wider audience than its immediate IM predecessor. |
PC World May 30, 2002 Frank Thorsberg |
Instant Messaging Etiquette Follow our ten tips for proper IM manners... |
InternetNews July 15, 2004 Ryan Naraine |
Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way? |
InternetNews July 8, 2004 Sean Michael Kerner |
AOL Adds IM Service for Hearing Impaired The Internet service provider America Online is unveiling a free service that combines instant messaging and telecommunications relay services to further enable instant messaging communication for the hearing impaired. |
InternetNews April 14, 2005 Tim Gray |
AOL Expands IM Network to More Partners AOL formalizes interoperability relationships with, and opens networks to, companies who sell IM software to businesses. |
Bank Technology News December 2002 Mark Bruno |
Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide. |
PC World May 24, 2001 Tom Spring |
Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices... |
Wall Street & Technology November 17, 2003 Ivy Schmerken |
New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors. |
PC World March 2004 Scott Spanbauer |
A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them. |
CRM April 1, 2005 Sheila McGee-Smith |
Presence Management in the Contact Center: What's the Holdup? The next level of instant messaging applications can improve agent performance. |
Inc. October 2005 John Fried |
Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment. |
InternetNews October 26, 2004 Ryan Naraine |
Microsoft's Biz IM Server Goes Gold After nearly six months of beta testing, Microsoft's Office Live Communications Server 2005 is ready for prime time, but full-fledged interoperability with AOL and Yahoo is not yet available. |
InternetNews November 22, 2005 |
Out With The Old AIM, In With Triton AOL's official launch of its Triton all-in-one IM client begins today. |
The Motley Fool July 16, 2004 Dave Marino-Nachison |
Big Boys Team Up on IM Microsoft, AOL, and Yahoo! are opening up their IM systems, but only to corporate users. |
Commercial Investment Real Estate Sep/Oct 2004 Jennifer Anne Perez |
Clicking with Clients Balancing tech and people skills is the secret to successful real estate business relationships. |
PC World June 2004 Liane Cassavoy |
Viruses Target IM Virus writers and scammers are now plying their trade via instant messaging. Here are the real threats, and tips on avoiding them, including software solutions. |
InternetNews July 13, 2006 Clint Boulton |
Yahoo, Microsoft IM Beta Joined at The Hip Some 350 million users will be able to communicate from Yahoo Messenger with Voice to Windows Live Messenger. |
InternetNews July 1, 2005 Susan Kuchinskas |
MSN, Vodafone Entwine IM Systems The content player and carrier will let European users message from phone to PC and back. |