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Fast Company
December 2003
Fiona Haley
Fast Talk: Smart Shops Just in time for the holiday rush, we asked top retailers: Why is the customer experience so lousy? And what can we do to fix it? mark for My Articles similar articles
The Motley Fool
July 30, 2007
Dan Caplinger
Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens. mark for My Articles similar articles
IEEE Spectrum
September 2008
Robert N. Charette
The Psychology of Comfortable Air Travel How to create an award-winning in-flight experience mark for My Articles similar articles
AskMen.com
Mark Jenkins
Resolve & Avoid Air Travel Problems Despite your best plans, problems can arise with airline travel that will throw off your schedule and cause you a wide variety of frustration. mark for My Articles similar articles