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CRM
May 2010
Joshua Weinberger
Manifestos Are Conversations More than 10 years after upending the balance between companies and customers, the authors of The Cluetrain Manifesto reflect on its creation - and its lasting influence. mark for My Articles similar articles
CIO
September 30, 2008
Gary Beach
Still Clueless When CIOs don't engage customers, companies lose. mark for My Articles similar articles
Pharmaceutical Executive
August 1, 2008
Marjorie Martin
All Aboard! What's it going to take for pharma to get on board Web 2.0 and depart from the "selling and telling" approach? mark for My Articles similar articles
CRM
May 2010
David Myron
Customers in the Cockpit Just because companies cede control of a customer relationship doesn't mean they cede influence. mark for My Articles similar articles
CRM
May 2010
Paul Greenberg
Boarding the Cluetrain Transparency and authenticity are the cornerstones of trust between a company and its customers. mark for My Articles similar articles
Fast Company
March 2002
Keith H. Hammonds
Internet 101 According to David Weinberger, the Web has been underhyped. That's right, underhyped. In his new book, "Small Pieces Loosely Joined," Weinberger offers a unified theory of the Web -- and rules for tapping into its real power... mark for My Articles similar articles
CRM
May 2010
V Is for Victory - But the Victory Isn't Yours The V also stands for vendor - as in vendor relationship management, which argues that customers are the ones in control of their relationships. mark for My Articles similar articles
CRM
May 2010
Lauren McKay
It's Not Your Relationship to Manage Just as you finally come to grips with CRM, the customers themselves have turned the tables - and now they're managing you. mark for My Articles similar articles
CRM
August 2010
Joshua Weinberger
Influential Leaders: The People Person Doc Searls is a true visionary in understanding how customers and companies will work together over the next 10 years. mark for My Articles similar articles
Reason
Aug/Sep 2007
Katherine Mangu-Ward
Soundbite In Praise of Digital Disorder: An interview with Internet guru and author David Weinberger on his newest effort, Everything is Miscellaneous, which is a defense of digital disorder with a pleasingly anti-authoritarian bent. mark for My Articles similar articles
CRM
May 2010
Joshua Weinberger
CRM On Twitter Here are a few tweets from the top minds hammering out the movement known as vendor relationship management. mark for My Articles similar articles
Fast Company
November 2000
My Favorite Bookmarks: Marcy Lerner Picks from the content director of Vault.com... mark for My Articles similar articles